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Tulane Family Dentistry in New Orleans, Louisiana, provides orthodontic care for children and adults seeking a range of treatment solutions.
About Tulane Family Dentistry
A husband-and-wife dentist team known for walking families step by step through X-rays and treatment plans in a modern, new St. Charles Avenue building.
Tulane Family Dentistry is a general dental practice that also offers Invisalign, clear aligners, and TMJ treatment. Reviews point to Dr. Alexis Russell, Dr. Selena Gray, and Dr. William Shelton for laying out imaging and treatment options in plain, jargon-free terms before starting work. The new building is regularly described as modern and spotless, with a waiting area set up for families with young children. Many reviews mention staff who greet patients by name and handle multiple siblings or anxious kids with patience.
Summary of 200 patient reviews, December 2024–September 2026, updated September 2026
Tulane Family Dentistry in New Orleans, Louisiana, provides orthodontic care for children and adults seeking a range of treatment solutions.
The practice serves patients throughout the greater New Orleans area with a focus on accessible, patient-centered service. Dr. Alexis Russell, Dr. William Shelton, and Dr. Selena Gray lead the clinical team at Tulane Family Dentistry. The practice has earned a 4.9 Google rating based on 955 patient reviews, reflecting consistent feedback from the community it serves. Patients can schedule appointments through the practice's online booking system, which allows for direct access to available consultation and treatment times. This digital scheduling option complements traditional phone-based appointment setting. Tulane Family Dentistry operates in New Orleans and provides care to families and individuals across the surrounding neighborhoods. As with all orthodontic treatment, each patient requires an individualized assessment to determine the most appropriate course of care based on their specific needs and clinical presentation.
Treatments offered
Who They Treat
Tulane Family Dentistry provides orthodontic treatment for the following age groups:
Technology & Equipment
Tulane Family Dentistry uses modern orthodontic technology to deliver precise, comfortable treatment.
Orthodontists at this office
Dr. Alexis Russell, DDS
NPI verified · no bio or photo on file
Dr. Selena Gray, DDS
NPI verified · no bio or photo on file
Dr. William Shelton, D.D.S.
NPI verified · no bio or photo on file
Insurance accepted
5 plans listedWhat patients say
Latest review 7 weeks ago
What patients praise
Things to know
Who it suits
Doctors patients mention
Orthodontic care in reviews
Few reviews discuss orthodontic treatment specifically; the feedback above reflects general dental visits.
| Oct 2023 | 19 |
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| Nov 2023 | 17 |
| Dec 2023 | 14 |
| Jan 2024 | 17 |
| Feb 2024 | 11 |
| Mar 2024 | 20 |
| Apr 2024 | 14 |
| May 2024 | 18 |
| Jun 2024 | 20 |
| Jul 2024 | 9 |
| Aug 2024 | 16 |
| Sep 2024 | 6 |
| Oct 2024 | 15 |
| Nov 2024 | 20 |
| Dec 2024 | 14 |
| Jan 2025 | 21 |
| Feb 2025 | 19 |
| Mar 2025 | 14 |
| Apr 2025 | 17 |
| May 2025 | 18 |
| Jun 2025 | 16 |
| Jul 2025 | 18 |
| Aug 2025 | 12 |
| Sep 2025 | 21 |
| Oct 2025 | 26 |
| Nov 2025 | 1 |
| Dec 2025 | 0 |
| Jan 2026 | 0 |
| Feb 2026 | 1 |
| Mar 2026 | 1 |
| Apr 2026 | 2 |
| May 2026 | 0 |
| Jun 2026 | 32 |
| Jul 2026 | 9 |
| Aug 2026 | 23 |
| Sep 2026 | 10 |
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 122 | 1 |
| The dentist | 70 | 2 |
| Clear explanations | 48 | 1 |
| Great with kids | 41 | 1 |
| Office & technology | 33 | 0 |
| Gentle, comfortable care | 30 | 1 |
| Scheduling & wait times | 10 | 4 |
| Responsiveness | 6 | 3 |
Recent reviews from Google
My sil recommended this dentist. I had a great experience. The whole staff is amazing. The office was super clean. Nice lobby area. Convenient location. Great prices. Totally recommend
Such kind staff, I had nothing but negative thoughts about going to the dentist for myself since i have not been to the dentist since i was a kid maybe 10 or 12, so forcing myself due to pain I was experiencing. I experienced nothing but kind staff a very clean environment. Appointment made easy. A staff member helped me out a lot because at one point my anxiety started up/ and once that happen I began looking of a reason to leave, but she help me by talking to me, gave me some advice and encouragement that helped me calm down. I'm beyond grateful and thankful for that. I will continue to come to Tulane Family Dentistry I felt welcomed, safe and comfortable being here.
My name is Michael Garner, I had a great visit with Dr Will and my hygienist. The hygienist was very kind. Dr Will is a cool doctor. The atmosphere is always very nice and comfortable.
All staff and Dr here are wonderful with my three year old boy. They know how to work with kids — even those like mine who have a really hard time at the dentist. We love it here. Update July, 2026: Still the most friendly staff, hygienists, and dentist on the planet. My son is four and a half now and still very anxious at the dentist. No matter what he said or did, no one in that office blinked an eye. They were so incredibly graceful and flexible. They met him where he was and just today his amazing hygienist, Jenna, was able to get x-rays of his teeth for the first time! No one rushed him despite the fact I could tell it was a busy day. They built a lot of trust with him in a short amount of time, which is hard to do with my lil guy. I am so grateful for TFD!
My experience was a 10/10. Everyone was professional and my appointment started on time. Dr.Shelton executed my root canal on the spot, flawlessly. I couldn’t ask for a better dentist office.
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