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  3. /New Orleans Orthodontists
  4. /Tulane Family Dentistry
Board CertifiedAccepting new patients

Tulane Family Dentistry

Tulane Family Dentistry in New Orleans, Louisiana, provides orthodontic care for children and adults seeking a range of treatment solutions.

1600 St Charles Ave Suite 201, New Orleans, LA 70130
4.9(955 reviews)
Call Now(504) 304-9929Book OnlineWebsiteDirections

About Tulane Family Dentistry

A husband-and-wife dentist team known for walking families step by step through X-rays and treatment plans in a modern, new St. Charles Avenue building.

Tulane Family Dentistry is a general dental practice that also offers Invisalign, clear aligners, and TMJ treatment. Reviews point to Dr. Alexis Russell, Dr. Selena Gray, and Dr. William Shelton for laying out imaging and treatment options in plain, jargon-free terms before starting work. The new building is regularly described as modern and spotless, with a waiting area set up for families with young children. Many reviews mention staff who greet patients by name and handle multiple siblings or anxious kids with patience.

Summary of 200 patient reviews, December 2024–September 2026, updated September 2026

Tulane Family Dentistry in New Orleans, Louisiana, provides orthodontic care for children and adults seeking a range of treatment solutions.

The practice serves patients throughout the greater New Orleans area with a focus on accessible, patient-centered service. Dr. Alexis Russell, Dr. William Shelton, and Dr. Selena Gray lead the clinical team at Tulane Family Dentistry. The practice has earned a 4.9 Google rating based on 955 patient reviews, reflecting consistent feedback from the community it serves. Patients can schedule appointments through the practice's online booking system, which allows for direct access to available consultation and treatment times. This digital scheduling option complements traditional phone-based appointment setting. Tulane Family Dentistry operates in New Orleans and provides care to families and individuals across the surrounding neighborhoods. As with all orthodontic treatment, each patient requires an individualized assessment to determine the most appropriate course of care based on their specific needs and clinical presentation.

Treatments offered

InvisalignInvisalignClear AlignersClear AlignersTMJ TreatmentTMJ Treatment
GuidesHow much does Invisalign cost? →Clear aligner costs explained →Payment options & financing →

Who They Treat

Tulane Family Dentistry provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Technology & Equipment

Tulane Family Dentistry uses modern orthodontic technology to deliver precise, comfortable treatment.

Laser Dentistry
laser

Orthodontists at this office

provider
headshot

Dr. Alexis Russell, DDS

NPI verified · no bio or photo on file

Lead OrthodontistNPI VERIFIEDAccepting New Patients
provider
headshot

Dr. Selena Gray, DDS

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients
provider
headshot

Dr. William Shelton, D.D.S.

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients

Insurance accepted

5 plans listed
CareingtonCignaDelta Dental PPOHumanaRenaissance Dental
Tulane Family Dentistry does not list Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.

What patients say

Latest review 7 weeks ago

What patients praise

  • Doctors are noted for walking through X-rays and treatment plans step by step using visual imaging before beginning care.
  • The newer building is described as modern, spotless, and equipped with current dental technology.
  • Staff are described as recognizing patients by name and treating families like regulars from check-in on.

Things to know

  • A few reviews describe billing issues, including surprise charges, unresolved insurance discrepancies, and fees tied to missed appointments.
  • A few reviews mention scheduling frustrations, including long waits or delays before an issue was addressed.

Who it suits

  • Young children and first-time patients
  • Families with multiple kids in treatment at once
  • Anxious or nervous patients

Doctors patients mention

  • Dr. Alexis Russell · 24 reviews
  • Dr. Selena Gray · 21 reviews
  • Dr. William Shelton · 16 reviews
  • Dr. Will · 14 reviews

Orthodontic care in reviews

Few reviews discuss orthodontic treatment specifically; the feedback above reflects general dental visits.

Last 90 days
46 reviews
averaging 5.0★
Last 12 months
110 reviews
averaging 5.0★
Owner replies
0% of reviews
Compared with New Orleans
Higher rated than 50%
of 17 practices we track
Reviews per month
32
Oct 2023Sep 2026
Reviews per month
Oct 202319
Nov 202317
Dec 202314
Jan 202417
Feb 202411
Mar 202420
Apr 202414
May 202418
Jun 202420
Jul 20249
Aug 202416
Sep 20246
Oct 202415
Nov 202420
Dec 202414
Jan 202521
Feb 202519
Mar 202514
Apr 202517
May 202518
Jun 202516
Jul 202518
Aug 202512
Sep 202521
Oct 202526
Nov 20251
Dec 20250
Jan 20260
Feb 20261
Mar 20261
Apr 20262
May 20260
Jun 202632
Jul 20269
Aug 202623
Sep 202610
Average rating by year
  • 20235.0
  • 20244.9
  • 20254.9
  • 20265.0
1★5★
What patients talk about
PraiseCriticism
  • Friendly staff122 / 1
  • The dentist70 / 2
  • Clear explanations48 / 1
  • Great with kids41 / 1
  • Office & technology33
  • Gentle, comfortable care30 / 1
  • Scheduling & wait times10 / 4
  • Responsiveness6 / 3
What patients talk about
ThemePraiseCriticism
Friendly staff1221
The dentist702
Clear explanations481
Great with kids411
Office & technology330
Gentle, comfortable care301
Scheduling & wait times104
Responsiveness63

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Recent reviews from Google

4.9
955 reviews
Fernanda Bazley
Fernanda Bazley
a month ago
“

My sil recommended this dentist. I had a great experience. The whole staff is amazing. The office was super clean. Nice lobby area. Convenient location. Great prices. Totally recommend

Review from Google

Sona. And Honey Howloy
Sona. And Honey Howloy
a month ago
“

Such kind staff, I had nothing but negative thoughts about going to the dentist for myself since i have not been to the dentist since i was a kid maybe 10 or 12, so forcing myself due to pain I was experiencing. I experienced nothing but kind staff a very clean environment. Appointment made easy. A staff member helped me out a lot because at one point my anxiety started up/ and once that happen I began looking of a reason to leave, but she help me by talking to me, gave me some advice and encouragement that helped me calm down. I'm beyond grateful and thankful for that. I will continue to come to Tulane Family Dentistry I felt welcomed, safe and comfortable being here.

Review from Google

Beryl Garner
Beryl Garner
Edited a month ago
“

My name is Michael Garner, I had a great visit with Dr Will and my hygienist. The hygienist was very kind. Dr Will is a cool doctor. The atmosphere is always very nice and comfortable.

Review from Google

Amy Mahnken
Amy Mahnken
Edited 2 months ago
“

All staff and Dr here are wonderful with my three year old boy. They know how to work with kids — even those like mine who have a really hard time at the dentist. We love it here. Update July, 2026: Still the most friendly staff, hygienists, and dentist on the planet. My son is four and a half now and still very anxious at the dentist. No matter what he said or did, no one in that office blinked an eye. They were so incredibly graceful and flexible. They met him where he was and just today his amazing hygienist, Jenna, was able to get x-rays of his teeth for the first time! No one rushed him despite the fact I could tell it was a busy day. They built a lot of trust with him in a short amount of time, which is hard to do with my lil guy. I am so grateful for TFD!

Review from Google

eric jefferson
eric jefferson
2 months ago
“

My experience was a 10/10. Everyone was professional and my appointment started on time. Dr.Shelton executed my root canal on the spot, flawlessly. I couldn’t ask for a better dentist office.

Review from Google

Read all 955 reviews on Google →

Questions about this practice

What orthodontic treatments does Tulane Family Dentistry offer?+
Tulane Family Dentistry offers: Invisalign, Clear Aligners, TMJ Treatment.
Does Tulane Family Dentistry accept dental insurance?+
Tulane Family Dentistry accepts Careington, Cigna, Delta Dental PPO, Humana, Renaissance Dental.
Is Tulane Family Dentistry accepting new patients?+
Tulane Family Dentistry is currently welcoming new patients in New Orleans, LA. Call (504) 304-9929 or book online to schedule.
Where is Tulane Family Dentistry located?+
Tulane Family Dentistry is located at 1600 St Charles Ave Suite 201. Get directions: https://maps.google.com/?cid=435347201544759251&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Tulane Family Dentistry?+
Tulane Family Dentistry office hours: Mon 8:00 AM–5:00 PM, Tue 9:00 AM–5:00 PM, Wed 8:00 AM–5:00 PM, Thu 8:00 AM–5:00 PM, Fri 8:00 AM–12:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Tulane Family Dentistry offer payment plans?+
Yes, Tulane Family Dentistry offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Tulane Family Dentistry?+
Tulane Family Dentistry is staffed by Dr. Alexis Russell, Dr. Selena Gray, Dr. William Shelton. The practice is board-certified.
What is the patient rating for Tulane Family Dentistry?+
Tulane Family Dentistry has a 4.9-star rating based on 955 patient reviews on Google.

Research with AI

ChatGPTPerplexityClaude
1600 St Charles Ave Suite 201
New Orleans, LA 70130
Get Directions
(504) 304-9929
tfdnola.com/
Book Online
staff@tfdnola.com
Open in Google Maps
Accepting new patients
Payment Plans Available
Weekend Hours
Online Booking Available

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
Free Street Parking
Paid Parking Available
CashCredit CardsDebit CardsContactless / NFC
Mon8:00 AM – 5:00 PM
Tue9:00 AM – 5:00 PM
Wed8:00 AM – 5:00 PM
Thu8:00 AM – 5:00 PM
Fri8:00 AM – 12:00 PM
SatClosed
SunClosed

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