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The Smile Lexington
The Smile Lexington is a general dentistry practice offering comprehensive family dental care including implants, crowns, bridges, fillings, and orthodontics.
431 Redding Rd, Lexington, KY 40517
4.9(346 reviews)
About The Smile Lexington
Dr. Jordan and Dr. Haggerty are frequently credited with fixing damage or mistakes left by previous dentists, including patients who transferred mid-treatment.
The Smile Lexington is a general dental practice that also offers Invisalign, traditional braces, and TMJ treatment. Many reviews mention Dr. Jordan and Dr. Haggerty stepping in to correct prior dentists' errors, and a notable number of patients describe transferring their care here mid-treatment. Reviewers also note same-day fixes for emergencies like broken crowns, sometimes with the office staying open late to accommodate them, along with a generally comfortable, low-pressure approach to explaining costs and treatment options.
Summary of 201 patient reviews, February 2019–September 2026, updated September 2026
The Smile Lexington is a general dentistry practice offering comprehensive family dental care including implants, crowns, bridges, fillings, and orthodontics.
The practice treats patients of all ages and emphasizes comfortable, compassionate care delivered by skilled professionals.
Treatments offered
Who They Treat
The Smile Lexington provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Insurance accepted
4 plans listedAetnaDenteMaxHumanaRenaissance Dental
Accepts many dental insurance plans including those provided by large employers in the Lexington area such as Toyota, UPS and Humana. The practice can help patients maximize insurance benefits and simplify payment and insurance obstacles.
What patients say
Latest review 3 weeks ago
What patients praise
- Dr. Jordan and Dr. Haggerty are repeatedly noted for repairing damage or mistakes made by previous dentists.
- The practice has accommodated patients transferring mid-treatment from other offices.
- Reviewers mention same-day or after-hours fixes for emergencies like a broken crown or tooth.
Who it suits
- Patients transferring mid-treatment from another dentist
- Anxious or nervous patients
- Families with multiple kids in treatment
Doctors patients mention
- Dr. Jordan · 54 reviews
- Dr. Haggerty · 38 reviews
Orthodontic care in reviews
The limited orthodontic feedback describes an Invisalign case that took about six months to correct a smile after damage and infection from a prior dentist, with another reviewer referred out for further orthodontic evaluation.
- Last 90 days
- 36 reviews
- averaging 5.0★
- Last 12 months
- 126 reviews
- averaging 5.0★
- Owner replies
- 20% of reviews
- Compared with Lexington
- Higher rated than 64%
- of 18 practices we track
17
Oct 2023Sep 2026
| Oct 2023 | 3 |
|---|---|
| Nov 2023 | 8 |
| Dec 2023 | 5 |
| Jan 2024 | 6 |
| Feb 2024 | 6 |
| Mar 2024 | 6 |
| Apr 2024 | 6 |
| May 2024 | 5 |
| Jun 2024 | 9 |
| Jul 2024 | 4 |
| Aug 2024 | 10 |
| Sep 2024 | 8 |
| Oct 2024 | 9 |
| Nov 2024 | 7 |
| Dec 2024 | 2 |
| Jan 2025 | 10 |
| Feb 2025 | 4 |
| Mar 2025 | 8 |
| Apr 2025 | 5 |
| May 2025 | 4 |
| Jun 2025 | 7 |
| Jul 2025 | 7 |
| Aug 2025 | 11 |
| Sep 2025 | 15 |
| Oct 2025 | 8 |
| Nov 2025 | 8 |
| Dec 2025 | 8 |
| Jan 2026 | 10 |
| Feb 2026 | 10 |
| Mar 2026 | 17 |
| Apr 2026 | 9 |
| May 2026 | 10 |
| Jun 2026 | 9 |
| Jul 2026 | 16 |
| Aug 2026 | 12 |
| Sep 2026 | 8 |
- 5★359
- 4★8
- 3★2
- 2★1
- 1★2
- 20155.0
- 20185.0
- 20195.0
- 20205.0
- 20215.0
- 20224.8
- 20235.0
- 20244.9
- 20254.9
- 20265.0
1★5★
PraiseCriticism
- Friendly staff78 / 1
- The dentist62
- Gentle, comfortable care36 / 1
- Clear explanations19 / 1
- Scheduling & wait times19 / 1
- Responsiveness14 / 1
- Cost, insurance & financing11 / 2
- Treatment results9 / 1
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 78 | 1 |
| The dentist | 62 | 0 |
| Gentle, comfortable care | 36 | 1 |
| Clear explanations | 19 | 1 |
| Scheduling & wait times | 19 | 1 |
| Responsiveness | 14 | 1 |
| Cost, insurance & financing | 11 | 2 |
| Treatment results | 9 | 1 |
Recent reviews from Google
4.9
346 reviews
Dana Kane
Edited a month ago
I received the best care on my first visit. The care of the staff made me feel like they really cared about my needs. I feel that I now have hope as I need a lot of help with my teeth. Dr Haggerty was excellent and I'm excited to continue my care with hopes of being able to smile again and feel better about myself. I would recommend Lexington Smile to anyone who needs dental work and wants someone to understand your needs! 🥰
Jay Reilly
2 months ago
Hadn't been to a dentist in quite awhile.From get go this place is 5 star. No wait time friendly and professional staff. Had xrays, cleaning and discussion about treatment plan no pressure just the facts.
ED GONZALEZ
2 months ago
My crown of one front teeth just fall off, I consulted Dr Jordan to evaluate for a replacement, they evaluate it and they put it back as short term action. They were very friendly and walked me through during all process step by step. Highly recommended this place for your tooth health
Stan Shelby
2 months ago
My experience was excellent and I will highly recommend the Smile to others. The staff was very professional and friendly. 😀👍🏽
Questions about this practice
What orthodontic treatments does The Smile Lexington offer?
The Smile Lexington offers: Invisalign, Traditional Braces, TMJ Treatment.
Does The Smile Lexington accept dental insurance?
The Smile Lexington accepts Aetna, DenteMax, Humana, Renaissance Dental.
Is The Smile Lexington accepting new patients?
The Smile Lexington is currently welcoming new patients in Lexington, KY. Call (859) 266-2149 or book online to schedule.
Where is The Smile Lexington located?
The Smile Lexington is located at 431 Redding Rd. Get directions: https://maps.google.com/?cid=4640029576873603496&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for The Smile Lexington?
The Smile Lexington office hours: Mon 8:00 AM–5:00 PM, Tue 8:00 AM–5:00 PM, Wed 8:00 AM–5:00 PM, Thu 8:00 AM–5:00 PM, Fri Closed–Closed, Sat Closed–Closed, Sun Closed–Closed.
Does The Smile Lexington offer payment plans?
Yes, The Smile Lexington offers flexible payment plans to make orthodontic treatment affordable.
What is the patient rating for The Smile Lexington?
The Smile Lexington has a 4.9-star rating based on 346 patient reviews on Google.
How long has The Smile Lexington been in practice?
The Smile Lexington has been providing orthodontic care since 1985, serving the Lexington, KY community for over 41 years.
Research with AI
Accepting new patients
Est. 1985
Payment Plans Available
Evening Hours
Online Booking Available
Programs & Discounts
Referral Program
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon8:00 AM – 5:00 PM
Tue8:00 AM – 5:00 PM
Wed8:00 AM – 5:00 PM
Thu8:00 AM – 5:00 PM
FriClosed
SatClosed
SunClosed
- Google reviews synced
- SOURCED
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