Stroede Orthodontics of Overland Park, KS

I had issues with my permanent retainer (placed by an orthodontist in another state) years after my braces were off. I called Stroede Orthodontics and they got me in right away and provided the best care. I would highly recommend them to anyone!

I went to Dr. Stroede May 2021, about my crooked, top, front tooth. She said the tooth could be straightened with Invisalign. After 18 months and 35 sets of aligners, the tooth was better, but still crooked. It was still slightly turned, and one side higher than the other. I mentioned it every appt and was told every time that everything looked good, and it takes time. On the 2nd to last visit, I brought it up AGAIN. I was told we still have options, and she mentioned putting a brace on the front teeth to straighten the crooked tooth. At the last appt her story changed, all of a sudden it was straight, it just looked crooked because of ware and a chip. In my 18 months of treatments and appts every 3 months, she NEVER mentioned ware or a chip. I don’t do confrontation, so I just left to decide what I should do next. She recommended I go to my dentist for bonding. I did, and he said that the tooth was crooked and worn and referred me to a cosmetic dentist. I saw him and he said the same thing, the tooth is crooked, and bonding wouldn’t work well in the place I need it to make the tooth LOOK straight. He referred me to an ortho. The ortho agreed that the tooth is crooked, and CAN be straightened with another set of Invisalign. They will also correct the other issues like my bite being off still, that somehow didn’t get fixed by Stroede. These issues should have been addressed during the 1st or 2nd refinement. If I was listened to even once and she took the time to make sure the trays were fixing the issue I came to her for my treatment would be done. I FEEL like I was ignored and strung along until I was out of refinements and options. After the consultations. I called Dr. Stroede’s office and spoke to Jennifer and asked for a partial refund of the $2500 that I had to pay another ortho to fix the ONE tooth I came to her for and was still crooked. She needed to talk to Dr. Stroede and would call me back. The next day, she called and said they wouldn’t do a refund, but that I could come back and do one more refinement for a smaller fee than the new ortho. They are saying the tooth is straight but also offering to fix it for more money. How can you fix a tooth if it is already straight? After sending an email request for a refund they offered $2080 which was half of what I paid. However, I could only receive the refund if I signed a release and waiver. The waiver mentioned I couldn’t talk to anyone, even family/friends about my experience, or post a review. Also, I couldn’t file any claims with OSHA/regulatory agents. Sorry, but an ortho is not going to tell me what I can talk to my family about. It was a ridiculous request to get a refund. Eventually she reduced it to just a general release, releasing Dr. Stroede from any claims or liability arising from my treatment. At this point I didn’t trust her and wasn’t going to sign anything. It is hard to trust someone that changes what she says multiple times. Example–in an email on 3/27 she says, “there may be an anatomic reason why your upper right front tooth did not completely move how I prescribed in 3 separate Invisalign Clinchecks”. If the tooth is straight, why is she mentioning that the tooth didn’t move how she prescribed THREE TIMES? Then on 4/4 “I do not recommend attempting to tip the root any closer to the midline suture while attempting to disguise the worn edge”. Now I guess it is unsafe to move, yet she wanted me to come back and pay for another refinement. If she was consistent with what she was saying, I wouldn’t be doing this review. If a tooth can’t be straightened, it can’t, and I would have accepted that. Making people sign a release and waiver to not post reviews, just to get a refund makes me no longer trust 4-5 star reviews. I have recordings of calls/emails to back up any quotes/facts mentioned. Maybe she is a great Ortho, I just wish I could have received that level of care. Because that would mean I didn't have to spend another 2k+ and another 6-8 months in aligners.

Dr. Stroede was recommended to us and we have had the best experience. The staff has been amazing walking us through braces for my son. They have been so kind answering our questions and preparing as to what to expect. When we walk in the staff is so welcoming and my son feels very comfortable. Dr. Stroede is friendly, explains things very well, and is great to work with. The cost is reasonable and having three office locations is convenient. We have had no issues with the braces. I would recommend this office to anyone!

We had great experiences with Young Orthodontist before Stroede bought it. It has been nothing but a pain since. Brackets have come off of my son's teeth 5 minutes after we left his appointment several times. Now I have to go back and have a permanent retainer replaced on his top teeth and ot on $195. I would blame it all on my son but my daughter had to have a bottom retainer replaced and never had anything replaced at Young and it came off a week after they replaced it.

I had my first consultation for braces at Stroede Orthodontics on March 10th. The staff was very friendly and knowledgeable. It was nice meeting Dr. Stroede. I could tell she knew what she was doing. She explained the braces process well and answered all my questions. I didn't feel rushed and felt comfortable making my decision on that same day. I had my next appointment on March 17th to get my top braces, next appointment will be my bottom teeth. This works for me.