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Bernhardt and Smith Orthodontics
Bernhardt and Smith Orthodontics is an AAO member orthodontic practice in West Des Moines, IA.
9295 Bishop Dr #120, West Des Moines, IA 50266
4.8(21 reviews)
About Bernhardt and Smith Orthodontics
Dr. Melissa Bernhardt treats siblings through braces together and handles more complex cases like two-year jaw surgery treatment.
Many reviews come from families who have moved several children through braces at this practice, often praising Dr. Melissa Bernhardt for being thorough and patient with young patients. A few describe more complex care, including a two-year jaw surgery treatment and adults returning for Invisalign after their kids finished braces. Scheduling across multiple office locations is mentioned as a convenience, though one reviewer noted some confusion about which location to attend.
Summary of 18 patient reviews, January 2015–December 2025, updated September 2026
Treatments offered
Who They Treat
Bernhardt and Smith Orthodontics provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Technology & Equipment
Bernhardt and Smith Orthodontics uses modern orthodontic technology to deliver precise, comfortable treatment.
3D Digital Scanning
iTero/TRIOS
Orthodontists at this office
provider
headshot
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Dr. MELISSA K. BERNHARDT --, DDS, MS
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients19 yrs experience
provider
headshot
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Dr. BLAIR M. SMITH --, DDS, MS
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients19 yrs experience
What patients say
Latest review 11 months ago
What patients praise
- Multiple families describe bringing several children through treatment successfully with Dr. Melissa Bernhardt.
- Reviews mention results that have held up well over many years, including improved bite function and smile confidence.
- Some adults have returned for Invisalign after their children's braces treatment went well.
Who it suits
- Families with several kids in treatment
- Adults considering treatment after a family's positive experience
- Young children starting orthodontic care
Doctors patients mention
- Dr. Melissa Bernhardt · 13 reviews
- Last 12 months
- 1 review
- averaging 5.0★
- Owner replies
- 95% of reviews
11
Oct 2023Sep 2026
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- 5★20
- 4★0
- 3★0
- 2★0
- 1★1
- 20155.0
- 20165.0
- 20205.0
- 20221.0
- 20235.0
- 20245.0
- 20255.0
1★5★
- Braces5
PraiseCriticism
- The orthodontist13
- Friendly staff10
- Great with kids9
- Treatment results7
- Scheduling & wait times4
- Gentle, comfortable care2
- Location & hours2 / 1
- Responsiveness2
| Theme | Praise | Criticism |
|---|---|---|
| The orthodontist | 13 | 0 |
| Friendly staff | 10 | 0 |
| Great with kids | 9 | 0 |
| Treatment results | 7 | 0 |
| Scheduling & wait times | 4 | 0 |
| Gentle, comfortable care | 2 | 0 |
| Location & hours | 2 | 1 |
| Responsiveness | 2 | 0 |
Recent reviews from Google
4.8
21 reviews
Nolan Worsfold
9 months ago
Dr. Bernhardt and her team did a fantastic job. I have been going there for 2 years while getting jaw surgery. Every time I walk into their office I was greeted with a hello and a smile. Dr. Bernhardt and her team are passionate about their jobs and make it known they want whoever walks in the door to be comfortable and to be taken care of the right way. I would highly recommend anyone who is needing any sort of ortho help to go through Bernhardt and Smith Orthodontics!
Hunter Noble
a year ago
Their expertise fixed my teeth. Very professional and talented orthodontists.
Carey Nahas
a year ago
Dr. Bernhardt and her staff treated all four of my children through braces. I highly recommend her for your orthodontic needs. Very knowledgeable, very easy to work with, ease in scheduling appointments, continuous care throughout.
Just Joan
a year ago
I took my son to Dr. Bernhardt & I have to say, 10-12 years later his teeth are still beautiful! She's efficient, great with young people, & her office made the whole process easy to navigate. I won't lie, I didnt love all the weird colored teeth bands available, but I know my son did!
Melissa Sudman
a year ago
Dr. Bernhardt provided my kids with excellent care when they went through braces so I had no doubt that she was also who I would trust when I was interested in Invisalign for my own needs! She is extremely knowledgeable and explains options and instructions thoroughly. I would highly recommend Dr. Bernhardt and her office for my family and friends!
Questions about this practice
What orthodontic treatments does Bernhardt and Smith Orthodontics offer?
Bernhardt and Smith Orthodontics offers: Invisalign, Traditional Braces, Surgical Orthodontics, Retainers.
Does Bernhardt and Smith Orthodontics offer free consultations?
Yes, Bernhardt and Smith Orthodontics offers a free initial orthodontic consultation. Call (515) 987-9130 to schedule.
Is Bernhardt and Smith Orthodontics accepting new patients?
Bernhardt and Smith Orthodontics is currently welcoming new patients in West Des Moines, IA. Call (515) 987-9130 to schedule.
Where is Bernhardt and Smith Orthodontics located?
Bernhardt and Smith Orthodontics is located at 9295 Bishop Dr #120. Get directions: https://maps.google.com/?cid=8857208628313794835&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Bernhardt and Smith Orthodontics?
Bernhardt and Smith Orthodontics office hours: Mon 7:30 AM–5:00 PM, Tue 7:30 AM–5:00 PM, Wed 7:30 AM–4:00 PM, Thu 7:30 AM–5:00 PM, Fri 7:30 AM–12:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Bernhardt and Smith Orthodontics offer payment plans?
Yes, Bernhardt and Smith Orthodontics offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Bernhardt and Smith Orthodontics?
Bernhardt and Smith Orthodontics is staffed by Dr. MELISSA K. BERNHARDT --, Dr. BLAIR M. SMITH --. The practice is a member of the American Association of Orthodontists (AAO).
What is the patient rating for Bernhardt and Smith Orthodontics?
Bernhardt and Smith Orthodontics has a 4.8-star rating based on 21 patient reviews on Google.
Other Bernhardt and Smith Orthodontics locations
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Accepting new patients
Free Consultation
Payment Plans Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
Free Lot Parking
CashCredit CardsDebit Cards
Mon7:30 AM – 5:00 PM
Tue7:30 AM – 5:00 PM
Wed7:30 AM – 4:00 PM
Thu7:30 AM – 5:00 PM
Fri7:30 AM – 12:00 PM
SatClosed
SunClosed
- Google reviews synced
- SOURCED
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