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Board CertifiedAccepting new patients

1st Family Dental of Fox Valley

1st Family Dental of Fox Valley is a full-service dental practice in Aurora, IL offering general dentistry, cosmetic services, and board-certified orthodontic treatment including braces and Invisalign for children, teens, and adults.

55 S Commons Dr, Aurora, IL 60504
4.3(446 reviews)
Call Now(630) 585-1155Book OnlineWebsiteDirections
1st Family Dental of Fox Valley

About 1st Family Dental of Fox Valley

Kids, including toddlers and children with sensory needs or autism, are treated calmly here, with Dr. Michael Fakhouri frequently named for connecting well with reluctant young patients.

1st Family Dental of Fox Valley is a general dental practice that also offers orthodontic treatment, including braces, clear aligners, and Invisalign. Reviews point especially to how the office handles children, from toddlers to kids with autism or sensory sensitivities, describing staff who play with anxious kids and calm them before exams. Many reviews also mention Dr. Fakhouri's manner with reluctant or nervous patients and note a clean, modern office. Billing and insurance handling come up as a recurring source of frustration, with some reviewers describing unposted payments or unexpected charges.

Summary of 208 patient reviews, May 2016–September 2026, updated September 2026

1st Family Dental of Fox Valley is a full-service dental practice in Aurora, IL offering general dentistry, cosmetic services, and board-certified orthodontic treatment including braces and Invisalign for children, teens, and adults.

The practice serves the surrounding Fox Valley communities and provides emergency care.

Treatments offered

InvisalignInvisalignLingual BracesLingual BracesTraditional BracesTraditional BracesRetainersRetainersClear AlignersClear Aligners
GuidesHow much does Invisalign cost? →Clear aligner costs explained →Adult braces cost guide →

Who They Treat

1st Family Dental of Fox Valley provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Technology & Equipment

1st Family Dental of Fox Valley uses modern orthodontic technology to deliver precise, comfortable treatment.

Laser Dentistry

Orthodontists at this office

provider
headshot

Dr. Michael Fakhouri, DMD

NPI verified · no bio or photo on file

Lead OrthodontistNPI VERIFIEDAccepting New Patients
provider
headshot

Dr. Ahmed Shawky

NPI verified · no bio or photo on file

Accepting New Patients
provider
headshot

Dr. Youssef Mahmoud

NPI verified · no bio or photo on file

Accepting New Patients
provider
headshot

Dr. Yasmin Bakir

NPI verified · no bio or photo on file

Accepting New Patients
provider
headshot

Dr. Watchariyaporn Thasai

NPI verified · no bio or photo on file

Accepting New Patients
provider
headshot

Dr. Tala Ghishan

NPI verified · no bio or photo on file

Accepting New Patients
provider
headshot

Dr. Sreynoch Hun

NPI verified · no bio or photo on file

Accepting New Patients
provider
headshot

Ahmed Youssef

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients
provider
headshot

Dr. DANIELLE A PIANO, DMD, MS

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients8 yrs experience

Insurance accepted

26 plans listed
AetnaAigAllkids Dental PlansAmerican AdministratorsAmeritasAssurantBlue Cross Blue ShieldCigna
1st Family Dental of Fox Valley accepts Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.

What patients say

Latest review 8 weeks ago

What patients praise

  • Staff are repeatedly described as skilled at calming young children, including toddlers and kids with autism or sensory needs, before exams and procedures.
  • Dr. Fakhouri is frequently mentioned for connecting well with reluctant children and explaining treatment plans clearly.
  • The office is often described as clean and modern, with bright, kid-friendly treatment rooms.

Things to know

  • Some reviews describe billing problems, including unposted insurance payments and unexpected charges that led to disputes.
  • A few reviews describe extractions performed on children without adequate numbing, causing distress.

Who it suits

  • Families with young children
  • Anxious or nervous patients

Doctors patients mention

  • Dr. Michael Fakhouri · 70 reviews
  • Dr. Ahmed Shawky · 3 reviews

Orthodontic care in reviews

Orthodontic reviews describe multi-year braces treatment completed slightly ahead of schedule and Invisalign results reviewers were satisfied with, including a case where orthodontic work corrected a child's underbite. A couple of reviews mention slow communication during ongoing orthodontic treatment.

Last 90 days
23 reviews
averaging 4.9★
Last 12 months
99 reviews
averaging 4.8★
Owner replies
39% of reviews
Reviews per month
16
Oct 2023Sep 2026
Reviews per month
Oct 20237
Nov 20234
Dec 202316
Jan 20243
Feb 20244
Mar 20241
Apr 20245
May 20242
Jun 20242
Jul 20241
Aug 20241
Sep 20241
Oct 20242
Nov 20243
Dec 20246
Jan 20254
Feb 20252
Mar 20251
Apr 20253
May 20256
Jun 20254
Jul 20252
Aug 20252
Sep 20254
Oct 20259
Nov 202510
Dec 20258
Jan 202613
Feb 202610
Mar 20269
Apr 20268
May 20265
Jun 20264
Jul 202610
Aug 20269
Sep 20264
Star ratings
  • 5★389
  • 4★13
  • 3★5
  • 2★8
  • 1★64
Average rating by year
  • 20135.0
  • 20153.9
  • 20164.6
  • 20173.9
  • 20183.1
  • 20193.3
  • 20204.2
  • 20214.4
  • 20224.0
  • 20234.8
  • 20244.3
  • 20254.7
  • 20264.8
1★5★
Treatments patients mention
  • Braces10
  • Early (phase 1) treatment5
What patients talk about
PraiseCriticism
  • The dentist59 / 7
  • Friendly staff47 / 9
  • Great with kids49 / 6
  • Gentle, comfortable care29 / 3
  • Clear explanations22 / 2
  • Cost, insurance & financing8 / 14
  • Treatment results18 / 1
  • Scheduling & wait times11 / 7
What patients talk about
ThemePraiseCriticism
The dentist597
Friendly staff479
Great with kids496
Gentle, comfortable care293
Clear explanations222
Cost, insurance & financing814
Treatment results181
Scheduling & wait times117

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Recent reviews from Google

4.3
446 reviews
Sean Gallagher
Sean Gallagher
2 months ago
“

Always feel very well cared for by Dr Mike and the entire staff. Everyone is cheerful and welcoming! Really great results with replacing my old fillings as well as placing a crown...... all with virtually no discomfort. I appreciate their services and will continue to have my dental care provided by Dr Mike and team!

Review from Google

Victoria Cook
Victoria Cook
2 months ago
“

I’ve been going to 1st family dental for years. Always have been the best staff and of course, Dr. Michael being a fantastic dentist and Natasha being one of the best hygienists! They’re always prompt, caring and kind. Thanks always!

Review from Google

Jim
Jim
2 months ago
“

Today’s appointment was kind of disappointing due to the dental hygienist not doing a good job cleaning my teeth. He kept on hitting my gums with the pick which was very painful and uncomfortable for me.

Review from Google

Ashok Bhatraju
Ashok Bhatraju
2 months ago
“

I had 3 crows done back in September 2025. They did a fine job and charged me $2700 with insurance. All good but, I went to another dental clinic recently for another and I was told the cost at old clinic is high and request for itemized bill. I did and got to know that they have $1100 of my money with them for almost 8 to 10 months. No one called to notify me. If I haven’t called them, it’s obvious to say I lost that $1100.

Review from Google

Barbara Wright
Barbara Wright
Edited 3 months ago
“

Every time I go to my dentist office I have a good experience there. Everyone is very nice from The front desk all the way back to where the dentist is his hygienist is the sweetest girl and very knowledgeable love seeing her every time I come and the dentist he is very caring and understand understanding to your needs. Love the office.

Review from Google

Read all 446 reviews on Google →

Questions about this practice

What orthodontic treatments does 1st Family Dental of Fox Valley offer?+
1st Family Dental of Fox Valley offers: Invisalign, Lingual Braces, Traditional Braces, Retainers, Clear Aligners.
Does 1st Family Dental of Fox Valley accept dental insurance?+
1st Family Dental of Fox Valley accepts Aetna, Aig, Allkids Dental Plans, American Administrators, Ameritas, and others.
Does 1st Family Dental of Fox Valley offer free consultations?+
Yes, 1st Family Dental of Fox Valley offers a free initial orthodontic consultation. Call (630) 585-1155 or book online to schedule.
Is 1st Family Dental of Fox Valley accepting new patients?+
1st Family Dental of Fox Valley is currently welcoming new patients in Aurora, IL. Call (630) 585-1155 or book online to schedule.
Where is 1st Family Dental of Fox Valley located?+
1st Family Dental of Fox Valley is located at 55 S Commons Dr. Get directions: https://maps.google.com/?cid=16707067625531151902&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for 1st Family Dental of Fox Valley?+
1st Family Dental of Fox Valley office hours: Mon 10:00 AM–6:00 PM, Tue 11:00 AM–7:00 PM, Wed 10:00 AM–6:00 PM, Thu 10:00 AM–6:00 PM, Fri 9:00 AM–5:00 PM, Sat 8:00 AM–2:00 PM, Sun Closed–Closed.
Does 1st Family Dental of Fox Valley offer payment plans?+
Yes, 1st Family Dental of Fox Valley offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at 1st Family Dental of Fox Valley?+
1st Family Dental of Fox Valley is staffed by Dr. Michael Fakhouri, Dr. Ahmed Shawky, Dr. Youssef Mahmoud, Dr. Yasmin Bakir, Dr. Watchariyaporn Thasai, Dr. Tala Ghishan, Dr. Sreynoch Hun, Ahmed Youssef, Dr. DANIELLE A PIANO. The practice is board-certified.
What is the patient rating for 1st Family Dental of Fox Valley?+
1st Family Dental of Fox Valley has a 4.3-star rating based on 446 patient reviews on Google.
How long has 1st Family Dental of Fox Valley been in practice?+
1st Family Dental of Fox Valley has been providing orthodontic care since 2010, serving the Aurora, IL community for over 16 years.

Research with AI

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55 S Commons Dr
Aurora, IL 60504
Get Directions
(630) 585-1155
1stfamilydental.com/locations/fox-valley/?y_source=1_MTA2NjMwNjg0NS03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
Book Online
aurora@1stfamilydental.com
Open in Google Maps
Accepting new patients
Est. 2010
Free Consultation
Payment Plans Available
In-House Financing
Weekend Hours
Evening Hours
Online Booking Available

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon10:00 AM – 6:00 PM
Tue11:00 AM – 7:00 PM
Wed10:00 AM – 6:00 PM
Thu10:00 AM – 6:00 PM
Fri9:00 AM – 5:00 PM
Sat8:00 AM – 2:00 PM
SunClosed

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