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Accepting new patients

Boise Family Dental Care

Boise Family Dental Care is a general dental practice offering general dentistry, cosmetic dentistry, orthodontics, pediatric dentistry, and emergency services.

6363 W Emerald St Ste 102, Boise, ID 83704
4.8(493 reviews)
Call Now(208) 314-4943Book OnlineWebsiteDirections

About Boise Family Dental Care

A broken permanent retainer got repaired within hours, and Dr. Crump often returns after-hours emergency calls personally.

Boise Family Dental Care is a general dental practice that also offers Invisalign, traditional braces, and TMJ treatment. Reviews often point to fast turnaround, with same-day extractions, quick repairs, and a doctor who calls patients back personally after hours. Many notes also describe gentle handling of anxious patients, including those with dental trauma or special needs, and straightforward cost breakdowns before treatment begins. A few reviews mention billing surprises or a sense of being pushed toward extra work, though most describe the office as attentive and efficient.

Summary of 206 patient reviews, April 2019–September 2026, updated September 2026

Boise Family Dental Care is a general dental practice offering general dentistry, cosmetic dentistry, orthodontics, pediatric dentistry, and emergency services.

They serve children, teens, and adults with Invisalign treatment available.

Treatments offered

InvisalignInvisalignTMJ TreatmentTMJ TreatmentTraditional BracesTraditional Braces
GuidesHow much does Invisalign cost? →Adult braces cost guide →Braces cost for kids →

Who They Treat

Boise Family Dental Care provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Adults
Ages 18+

Orthodontists at this office

provider
headshot

Crump

NPI verified · no bio or photo on file

Lead OrthodontistAccepting New Patients
provider
headshot

Harker

NPI verified · no bio or photo on file

Accepting New Patients

Insurance accepted

12 plans listed
AetnaAmeritasBlue Cross Blue ShieldCareingtonConnection DentalDenteMaxGEHA ConnectionGuardian
In-network providers for most major dental insurance companies. Do not accept Medicaid insurance.

What patients say

Latest review 7 weeks ago

What patients praise

  • Patients describe same-day emergency extractions and repairs, including a broken permanent retainer fixed within hours.
  • Several visits are noted as quick and efficient, with procedures like Invisalign button placement finished in minutes.
  • Reviews mention Dr. Crump calling patients back personally after hours for emergencies.

Things to know

  • A few reviews describe billing issues, including unpaid balances added without notice and one unresolved insurance dispute.
  • A few reviews mention feeling pushed toward treatment, including braces recommended for teeth described as already straight.

Who it suits

  • Anxious or nervous patients
  • Families with several kids in treatment
  • Patients transferring mid-treatment

Doctors patients mention

  • Dr. Crump · 81 reviews

Orthodontic care in reviews

A handful of reviews mention orthodontic-related work, including quick placement and removal of Invisalign buttons, urgent repair of a permanent retainer, and coordination with an outside orthodontist on a child's treatment plan.

Last 90 days
52 reviews
averaging 4.8★
Last 12 months
160 reviews
averaging 4.9★
Owner replies
67% of reviews
Reviews per month
21
Oct 2023Sep 2026
Reviews per month
Oct 20230
Nov 20231
Dec 20230
Jan 20241
Feb 20240
Mar 20241
Apr 20240
May 20245
Jun 202417
Jul 202413
Aug 202410
Sep 20249
Oct 202410
Nov 20247
Dec 20245
Jan 20259
Feb 202511
Mar 20255
Apr 20257
May 20257
Jun 20259
Jul 202512
Aug 20257
Sep 20254
Oct 202517
Nov 202514
Dec 20257
Jan 20265
Feb 202616
Mar 20268
Apr 202621
May 20269
Jun 202614
Jul 202621
Aug 202619
Sep 20269
Star ratings
  • 5★468
  • 4★12
  • 3★1
  • 2★4
  • 1★15
Average rating by year
  • 20184.9
  • 20194.9
  • 20203.8
  • 20214.6
  • 20224.8
  • 20234.9
  • 20244.8
  • 20254.8
  • 20264.9
1★5★
What patients talk about
PraiseCriticism
  • The dentist60 / 3
  • Friendly staff60 / 2
  • Gentle, comfortable care38
  • Clear explanations22 / 1
  • Responsiveness20 / 2
  • Scheduling & wait times20 / 1
  • Office & technology12
  • Treatment results11
What patients talk about
ThemePraiseCriticism
The dentist603
Friendly staff602
Gentle, comfortable care380
Clear explanations221
Responsiveness202
Scheduling & wait times201
Office & technology120
Treatment results110

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Recent reviews from Google

4.8
493 reviews
Fern Jackson
Fern Jackson
Edited 2 weeks ago
“

I appreciate April in helping me after my tooth broke. Sadie and Dr Crump were very kind and professional in explaining the procedure that they were doing. I was truly nervous prior to my appointment and I left with full confidence in Dr Crump and Staff. Thank You for making my Dental Appointment a Positive Experience. 4- 14-26 Once again a Great experience with Dr Crump and his Friendly staff. Highly recommend. 9-2-26 Had my cleaning and was greeted as soon as we walked in. Our hygienist were very informative and kind. I would recommend Boise Family Dental to everyone who wants a Dentist who cares about you as a person. All the Office staff from Frontline office, hygienist and dental assistants and office mgr are fantastic you we won't be disappointed

Review from Google

Jutana Reece
Jutana Reece
a month ago
“

The best experience I’ve had at a dentist office, very kind and knowledgeable professionals. The Doctor and the dental hygienist are gems. The Doctor performed lovely work, I was comfortable the entire visit.

Review from Google

William Bradley
William Bradley
Edited a month ago
“

After seven years and half a dozen dentists, I've found my "forever dentist". Awesome people, from the ladies at the reception desks to Natalie my dental hygienist to Dr Crump, they were all awesome. Super friendly and nice people. Most of all they are professional, THOROUGH and very knowledgeable. Natalie performed the most thorough cleaning I've had in seven years. Dr. Crump thoroughly talked me through some issues I was having and helped me make a good decision, unlike my previous dentist. Love these folks. My wife will be switching to Boise Family Dental Care as well.

Review from Google

Shayla Porter
Shayla Porter
2 months ago
“

I have never left a negative review, but I feel others should know about my experience. I paid a lot of money for a crown, and despite two attempts to adjust it, it never fit correctly. I was jokingly told by the dentist that my bite must be "weird", so I assumed the significant pain I was experiencing post-root canal and crown was normal. It wasn't until I sought second and third opinions from other dentists that I learned the crown was of very poor quality and didn't even fit my tooth. It will need to be redone. I depended on what seems to be good reviews on Google, but realize that may be due to their poster board in the lobby that states patients who leave a Google review can be entered into a drawing for an iPad.

Review from Google

annette torgerson
annette torgerson
2 months ago
“

10⭐️ experience. From the cool dandelions in the waiting area to the exceptional patience & understanding of the entire staff. I had procrastinated my dental care & built up an unreasonable fear. So happy that I found Dr. Crump and his staff. Thank you all, so much.

Review from Google

Read all 493 reviews on Google →

Questions about this practice

What orthodontic treatments does Boise Family Dental Care offer?+
Boise Family Dental Care offers: Invisalign, TMJ Treatment, Traditional Braces.
Does Boise Family Dental Care accept dental insurance?+
Boise Family Dental Care accepts Aetna, Ameritas, Blue Cross Blue Shield, Careington, Connection Dental, and others.
Is Boise Family Dental Care accepting new patients?+
Boise Family Dental Care is currently welcoming new patients in Boise, ID. Call (208) 314-4943 or book online to schedule.
Where is Boise Family Dental Care located?+
Boise Family Dental Care is located at 6363 W Emerald St Ste 102. Get directions: https://maps.google.com/?cid=12741638042266998861&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Boise Family Dental Care?+
Boise Family Dental Care office hours: Mon 7:00 AM–3:00 PM, Tue 7:00 AM–3:00 PM, Wed 7:00 AM–3:00 PM, Thu 7:00 AM–3:00 PM, Fri 7:00 AM–3:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Boise Family Dental Care offer payment plans?+
Yes, Boise Family Dental Care offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Boise Family Dental Care?+
Boise Family Dental Care is staffed by Crump, Harker.
What is the patient rating for Boise Family Dental Care?+
Boise Family Dental Care has a 4.8-star rating based on 493 patient reviews on Google.

Research with AI

ChatGPTPerplexityClaude
6363 W Emerald St Ste 102
Boise, ID 83704
Get Directions
(208) 314-4943
boisedentist.com/
Book Online
contact@boisedentist.com
Open in Google Maps
Accepting new patients
Payment Plans Available
In-House Financing
Virtual Consultations
Online Booking Available
Emergency Hours Available

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
Mon7:00 AM – 3:00 PM
Tue7:00 AM – 3:00 PM
Wed7:00 AM – 3:00 PM
Thu7:00 AM – 3:00 PM
Fri7:00 AM – 3:00 PM
SatClosed
SunClosed

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Back to Boise Orthodontists

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