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Boise Family Dental Care is a general dental practice offering general dentistry, cosmetic dentistry, orthodontics, pediatric dentistry, and emergency services.
About Boise Family Dental Care
A broken permanent retainer got repaired within hours, and Dr. Crump often returns after-hours emergency calls personally.
Boise Family Dental Care is a general dental practice that also offers Invisalign, traditional braces, and TMJ treatment. Reviews often point to fast turnaround, with same-day extractions, quick repairs, and a doctor who calls patients back personally after hours. Many notes also describe gentle handling of anxious patients, including those with dental trauma or special needs, and straightforward cost breakdowns before treatment begins. A few reviews mention billing surprises or a sense of being pushed toward extra work, though most describe the office as attentive and efficient.
Summary of 206 patient reviews, April 2019–September 2026, updated September 2026
Boise Family Dental Care is a general dental practice offering general dentistry, cosmetic dentistry, orthodontics, pediatric dentistry, and emergency services.
They serve children, teens, and adults with Invisalign treatment available.
Treatments offered
Who They Treat
Boise Family Dental Care provides orthodontic treatment for the following age groups:
Orthodontists at this office
Crump
NPI verified · no bio or photo on file
Harker
NPI verified · no bio or photo on file
Insurance accepted
12 plans listedWhat patients say
Latest review 7 weeks ago
What patients praise
Things to know
Who it suits
Doctors patients mention
Orthodontic care in reviews
A handful of reviews mention orthodontic-related work, including quick placement and removal of Invisalign buttons, urgent repair of a permanent retainer, and coordination with an outside orthodontist on a child's treatment plan.
| Oct 2023 | 0 |
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| Nov 2023 | 1 |
| Dec 2023 | 0 |
| Jan 2024 | 1 |
| Feb 2024 | 0 |
| Mar 2024 | 1 |
| Apr 2024 | 0 |
| May 2024 | 5 |
| Jun 2024 | 17 |
| Jul 2024 | 13 |
| Aug 2024 | 10 |
| Sep 2024 | 9 |
| Oct 2024 | 10 |
| Nov 2024 | 7 |
| Dec 2024 | 5 |
| Jan 2025 | 9 |
| Feb 2025 | 11 |
| Mar 2025 | 5 |
| Apr 2025 | 7 |
| May 2025 | 7 |
| Jun 2025 | 9 |
| Jul 2025 | 12 |
| Aug 2025 | 7 |
| Sep 2025 | 4 |
| Oct 2025 | 17 |
| Nov 2025 | 14 |
| Dec 2025 | 7 |
| Jan 2026 | 5 |
| Feb 2026 | 16 |
| Mar 2026 | 8 |
| Apr 2026 | 21 |
| May 2026 | 9 |
| Jun 2026 | 14 |
| Jul 2026 | 21 |
| Aug 2026 | 19 |
| Sep 2026 | 9 |
| Theme | Praise | Criticism |
|---|---|---|
| The dentist | 60 | 3 |
| Friendly staff | 60 | 2 |
| Gentle, comfortable care | 38 | 0 |
| Clear explanations | 22 | 1 |
| Responsiveness | 20 | 2 |
| Scheduling & wait times | 20 | 1 |
| Office & technology | 12 | 0 |
| Treatment results | 11 | 0 |
Recent reviews from Google
I appreciate April in helping me after my tooth broke. Sadie and Dr Crump were very kind and professional in explaining the procedure that they were doing. I was truly nervous prior to my appointment and I left with full confidence in Dr Crump and Staff. Thank You for making my Dental Appointment a Positive Experience. 4- 14-26 Once again a Great experience with Dr Crump and his Friendly staff. Highly recommend. 9-2-26 Had my cleaning and was greeted as soon as we walked in. Our hygienist were very informative and kind. I would recommend Boise Family Dental to everyone who wants a Dentist who cares about you as a person. All the Office staff from Frontline office, hygienist and dental assistants and office mgr are fantastic you we won't be disappointed
The best experience I’ve had at a dentist office, very kind and knowledgeable professionals. The Doctor and the dental hygienist are gems. The Doctor performed lovely work, I was comfortable the entire visit.
After seven years and half a dozen dentists, I've found my "forever dentist". Awesome people, from the ladies at the reception desks to Natalie my dental hygienist to Dr Crump, they were all awesome. Super friendly and nice people. Most of all they are professional, THOROUGH and very knowledgeable. Natalie performed the most thorough cleaning I've had in seven years. Dr. Crump thoroughly talked me through some issues I was having and helped me make a good decision, unlike my previous dentist. Love these folks. My wife will be switching to Boise Family Dental Care as well.
I have never left a negative review, but I feel others should know about my experience. I paid a lot of money for a crown, and despite two attempts to adjust it, it never fit correctly. I was jokingly told by the dentist that my bite must be "weird", so I assumed the significant pain I was experiencing post-root canal and crown was normal. It wasn't until I sought second and third opinions from other dentists that I learned the crown was of very poor quality and didn't even fit my tooth. It will need to be redone. I depended on what seems to be good reviews on Google, but realize that may be due to their poster board in the lobby that states patients who leave a Google review can be entered into a drawing for an iPad.
10⭐️ experience. From the cool dandelions in the waiting area to the exceptional patience & understanding of the entire staff. I had procrastinated my dental care & built up an unreasonable fear. So happy that I found Dr. Crump and his staff. Thank you all, so much.
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