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Island Orthodontics- Wailuku
Island Orthodontics- Wailuku is a board-certified orthodontic practice in Wailuku, HI.
99 South Market Street 104, Wailuku, HI 96793
4.8(99 reviews)
About Island Orthodontics- Wailuku
Adults with decades-old bite problems and patients on clear aligners describe complex cases resolved here, including underbites corrected after 40-plus years.
Reviews here lean heavily toward adult patients and clear aligner treatment, with several describing long-standing bite or TMJ issues addressed after switching from other approaches. Dr. Bhatia built the practice and Dr. Jensen has since taken over as owner, and reviews describe a smooth transition between the two doctors along with thorough explanations of treatment plans. Flexible hours and same-day scheduling come up often, and some patients mention traveling across the island for care. A few reviews raise concerns about bite outcomes and a treatment timeline that ran longer than expected.
Summary of 85 patient reviews, January 2016–July 2026, updated September 2026
Photos
Treatments offered
Who They Treat
Island Orthodontics- Wailuku provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Orthodontists at this office
provider
headshot
headshot
DAVID JENSEN
Orthodontist
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients
Insurance accepted
3 plans listedDelta DentalUHC / UnitedHealthcareUnited Healthcare
Delta Dental PPO — accepting new patients; Delta Dental Premier — accepting new patients
What patients say
Latest review 3 months ago
What patients praise
- Reviews describe complex adult cases, including a severe underbite reversed after more than 40 years and TMJ symptoms improved through bite correction.
- Clear aligner treatment is mentioned far more than braces, with several patients transferring in after treatment elsewhere.
- Flexible hours and same-day appointment availability are noted by patients who travel across the island for visits.
Things to know
- A few reviews describe dissatisfaction with bite outcomes, including one account of a permanently misaligned bite.
Who it suits
- Adults with long-standing bite or TMJ concerns
- Patients considering clear aligners
- Patients transferring mid-treatment from another orthodontist
Doctors patients mention
- Dr. David Jensen · 27 reviews
- Dr. Bhatia · 45 reviews
- Last 12 months
- 47 reviews
- averaging 5.0★
- Owner replies
- 69% of reviews
- typically within 25 days
31
Oct 2023Sep 2026
| Oct 2023 | 1 |
|---|---|
| Nov 2023 | 0 |
| Dec 2023 | 0 |
| Jan 2024 | 4 |
| Feb 2024 | 1 |
| Mar 2024 | 1 |
| Apr 2024 | 0 |
| May 2024 | 0 |
| Jun 2024 | 0 |
| Jul 2024 | 0 |
| Aug 2024 | 1 |
| Sep 2024 | 1 |
| Oct 2024 | 1 |
| Nov 2024 | 2 |
| Dec 2024 | 0 |
| Jan 2025 | 1 |
| Feb 2025 | 4 |
| Mar 2025 | 0 |
| Apr 2025 | 1 |
| May 2025 | 0 |
| Jun 2025 | 0 |
| Jul 2025 | 0 |
| Aug 2025 | 0 |
| Sep 2025 | 0 |
| Oct 2025 | 7 |
| Nov 2025 | 6 |
| Dec 2025 | 31 |
| Jan 2026 | 0 |
| Feb 2026 | 1 |
| Mar 2026 | 0 |
| Apr 2026 | 0 |
| May 2026 | 0 |
| Jun 2026 | 1 |
| Jul 2026 | 1 |
| Aug 2026 | 0 |
| Sep 2026 | 0 |
- 5★95
- 4★0
- 3★0
- 2★0
- 1★4
- 20165.0
- 20175.0
- 20185.0
- 20194.6
- 20205.0
- 20215.0
- 20234.0
- 20244.6
- 20254.9
- 20265.0
1★5★
- Invisalign / clear aligners22
- Braces18
- Retainers4
- Early (phase 1) treatment3
PraiseCriticism
- The orthodontist41 / 3
- Friendly staff26
- Treatment results23 / 1
- Great with kids21
- Gentle, comfortable care10 / 2
- Clear explanations11
- Scheduling & wait times10
- Cost, insurance & financing8 / 1
| Theme | Praise | Criticism |
|---|---|---|
| The orthodontist | 41 | 3 |
| Friendly staff | 26 | 0 |
| Treatment results | 23 | 1 |
| Great with kids | 21 | 0 |
| Gentle, comfortable care | 10 | 2 |
| Clear explanations | 11 | 0 |
| Scheduling & wait times | 10 | 0 |
| Cost, insurance & financing | 8 | 1 |
Recent reviews from Google
4.8
99 reviews
Holli Silva
2 months ago
Shanna was AMAZING to deal with. This is the only office on island that would squeeze me and my daughter in three separate times when we had broken brackets during our three month visit. I am seriously, so grateful for island orthodontics.
helen hootkins
7 months ago
They are the BEST!!!!! I’ve had my permanent retainer on the top redone here (after it broke after 25 years) and had my old one fixed here as well. Theu actually got me in the same day which was such a relief since I had a wire poking me! They are both so capable and kind and they have the best pricing available on island— I shopped around and am sure. 1000/10 recommend and will only be going here. Seriously— check them out!
RJ Natividad
9 months ago
Amazing experience. Both Dr Jensen and Shanna are very nice and easy to deal with. Their office is always clean and organized. My 2 kids love to go to their office especially my son RJ. Highly recommended to all my family and friends. Thank you Island Orthodontics.
Jenna Cruz
9 months ago
We love Island Orthodontics! Dr. Jensen and Shanna are a fantastic team. Three of our keiki have received treatment, starting with Dr. Bhatia and finishing with Dr. Jensen. We've always received excellent care from beginning to end!
Samantha Riglos
9 months ago
Dr. Bhatia and Shana at Island Orthodontics has been amazing during my Invisalign journey. From my very first consultation, I was very appreciative of the time Dr. Bhatia took to go over my questions and even her explanation on the best route I should take. She’s genuinely cares for her patients. You can definitely see and feel it. Shana is great and welcoming as well and the both of them work so well together. If you on Maui, I only suggest Island Orthodontics for your braces/invisalign needs. Thankful I made that choice :)
Questions about this practice
What orthodontic treatments does Island Orthodontics- Wailuku offer?
Island Orthodontics- Wailuku offers: Clear Aligners, Traditional Braces, Early Treatment.
Does Island Orthodontics- Wailuku accept dental insurance?
Island Orthodontics- Wailuku accepts Delta Dental, UHC / UnitedHealthcare, United Healthcare.
Does Island Orthodontics- Wailuku offer free consultations?
Yes, Island Orthodontics- Wailuku offers a free initial orthodontic consultation. Call (808) 638-3078 or book online to schedule.
Is Island Orthodontics- Wailuku accepting new patients?
Island Orthodontics- Wailuku is currently welcoming new patients in Wailuku, HI. Call (808) 638-3078 or book online to schedule.
Where is Island Orthodontics- Wailuku located?
Island Orthodontics- Wailuku is located at 99 South Market Street 104. Get directions: https://maps.google.com/?cid=11015594080624382507&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Island Orthodontics- Wailuku?
Island Orthodontics- Wailuku office hours: Mon 9:00 AM–5:00 PM, Tue 9:00 AM–5:00 PM, Wed 9:00 AM–5:00 PM, Thu 9:00 AM–5:00 PM, Fri Closed–Closed, Sat Closed–Closed, Sun Closed–Closed.
Does Island Orthodontics- Wailuku offer payment plans?
Yes, Island Orthodontics- Wailuku offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Island Orthodontics- Wailuku?
Island Orthodontics- Wailuku is staffed by DAVID JENSEN. The practice is a member of the American Association of Orthodontists (AAO) and board-certified.
What is the patient rating for Island Orthodontics- Wailuku?
Island Orthodontics- Wailuku has a 4.8-star rating based on 99 patient reviews on Google.
Research with AI
Accepting new patients
Free Consultation
Payment Plans Available
In-House Financing
Online Booking Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
Free Lot Parking
Free Street Parking
Credit CardsDebit CardsContactless / NFCCareCredit
Mon9:00 AM – 5:00 PM
Tue9:00 AM – 5:00 PM
Wed9:00 AM – 5:00 PM
Thu9:00 AM – 5:00 PM
FriClosed
SatClosed
SunClosed
- Google reviews synced
- SOURCED
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