Hawaii Family Dental - Kihei

I recently switched to Hawaii Family Dental and couldn't be happier! Everyone I've worked with from the front desk, appointment representatives, billing specialist, hygienists, dental assistants, and Dr. Thomas himself have been extremely nice, welcoming, personable, patient, and professional. I am extra appreciative that they worked with my personal needs on a treatment plan while I waited for my new insurance to take effect. The sweet aunty at the front desk made sure that the new insurance was billed correctly on time for me and saved me over $1,400! I have had two dental cleanings and one crown procedure since being a patient and have had all good experiences. I would definitely recommend Dr. Thomas and his team!

My teeth feel better than they have in years! I’m so grateful for the excellent cleaning, professional expertise, and wonderful customer service I receive at every visit. I always feel genuinely cared for and couldn’t be more thankful! 🦷❤️

I always am received with smiles and care and efficiency at Hawaii Family Dental. Hygienists are capable in ther specialized work.. Dr. Thomas is very kind and cheerful and caring in his expert approach. I highly recommend them.

Dr Jeffrey Thomas is a superior dentist who always makes his patients feel at ease with his personable ways & the results of his work can only be described as totally satisfactory. His dental staff as well as the office workers are very helpful and welcoming.

I have been a patient at Hawaii Family Dental for the past two years, and recently I experienced an incredibly painful toothache. I called the main office, explained that I was in severe pain, and asked if I could see a dentist as soon as possible. I was asked the standard emergency questions—whether I was bleeding or had a fever. I explained that I had neither, but that I was in significant pain. Unfortunately, they could not accommodate me and told me they would call me back. I was told that the earliest available appointment could be about a month away, and I was even advised to go to the emergency room. At that point, I was extremely frustrated and decided to call other dental offices in the area. Thankfully, I found another dentist who was able to see me the very next morning. Then, unexpectedly, I received a phone call from my amazing dentist, Dr. Helena Mello. She had heard about my situation and wanted to help me immediately. I honestly could not believe it. She was kind, compassionate, and went above and beyond to arrange an appointment for me right away. I am incredibly grateful for Dr. Mello’s knowledge, expertise, and careful diagnosis. She discovered that I had a cracked tooth and took the time to clearly explain my treatment options, including the financial options available to me. This allowed me to make an informed decision that was right for me and my tooth. Dr. Mello’s compassion and dedication truly made a difference during a very stressful and painful experience. I feel very fortunate to have a dentist who genuinely cares about her patients. Thank you again, Dr. Mello, for being such an amazing, compassionate, and knowledgeable dentist. I truly appreciate you!