MyFamily Braces Orthodontics

i’ve been going to this place for about a year And the customer service is phenomenal But what I don’t like is that I feel like they prolong your treatment By trying to get you in and out of there within 15 minutes and most of the time its for them to just to change the color rubber bands on your teeth. Also I hate a greedy ass business. There’s absolutely no reason why there should be a $50 late fee for being two or three days late on your payment. I understand some sort of late fee, but $50 is a lot of money in this economy and considering the fact that we pay a lot of money per month for these Braces. It just makes me look at them differently as a company as a whole

Dr. Oliveira is super sweet and patient. She listened to my concerns and answered all of my questions. She even took half of my bill off because of mis-information that I got about the consult being free and she understood my frustration. The rest of the staff were super nice and friendly also. I would definitely come here for your braces or retainer needs!

I called this office so close to them being closed to let them know my bounded retainer snapped and was causing me pain. They immediately had Dr Deise pick up the phone and she told me to come in got my info. She was patient and very fair. She took care of my bottom braises and explained the process. She was incredibly kind and her office staff was really sweet. I have not had an experience like this before they even let me go into the side office to charge my phone while I was filling out forms because it was dying. This practice is so wonderful they help as soon as they can. No one else does that same day help within just hours of you calling. Thank you to your office and your staff for staying 2 hours after closing to take care of me. This office was an actual customer service experience of above and beyond. So lovely thank you

The best service that a mother could hope for. Being a busy Mom, I was unable to make multiple appointments. Because of this, during his initial appointment, my son got the evaluation and braces the same day. This family friendly staff gave my child the TLC that he needed.

I highly recommend My Family Braces! From the moment you walk in, the staff is incredibly kind, friendly, and welcoming. They always make me feel comfortable and valued during every visit. My treatment has been smooth sailing, and the team has done an excellent job explaining everything along the way. It’s clear that they truly care about their patients and providing the best experience possible. Thank you to everyone at My Family Braces for making my orthodontic journey such a positive one!