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Augusta SmileCare
Augusta SmileCare is a general dental practice located in Martinez, GA, offering preventative, cosmetic, restorative, and sedation dentistry services.
4200 Columbia Rd, Martinez, GA 30907
4.8(642 reviews)
About Augusta SmileCare
Dr. John D. Massey and Dr. Sara Dyer are described as fitting in urgent walk-ins, from jaw pain to broken teeth, often on the same day.
Augusta SmileCare is a general dental practice that also offers Invisalign and TMJ treatment. Reviews frequently mention quick responsiveness, including same-day fixes for chipped teeth and walk-ins seen for jaw pain, even for patients not yet established at the practice. Dr. John D. Massey and Dr. Sara Dyer are described as taking time to explain diagnoses and treatment options, with a calm chairside manner that eases dental anxiety. A number of reviews also note the practice accommodating patients transferring care mid-treatment.
Summary of 200 patient reviews, December 2023–September 2026, updated September 2026
Augusta SmileCare is a general dental practice located in Martinez, GA, offering preventative, cosmetic, restorative, and sedation dentistry services.
The practice also provides TMD and sleep apnea treatment. They serve patients of all ages with state-of-the-art technology and a compassionate approach to care.
Treatments offered
InvisalignTMJ Treatment
Who They Treat
Augusta SmileCare provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Technology & Equipment
Augusta SmileCare uses modern orthodontic technology to deliver precise, comfortable treatment.
3D Digital Scanning
Laser Dentistry
laser
Orthodontists at this office
provider
headshot
headshot
Dr. John D. Massey
NPI verified · no bio or photo on file
Lead OrthodontistAccepting New Patients
provider
headshot
headshot
Dr. Sara Dyer, DMD
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients
Insurance accepted
1 plan listedAetna
We accept most insurances, both in-network and out-of-network. However, we do not accept HMO plans. We file claims on behalf of patients.
What patients say
Latest review 7 weeks ago
What patients praise
- The practice is noted for fitting in urgent cases quickly, including walk-ins with jaw pain and same-day repairs for chipped or broken teeth.
- Dr. Massey and Dr. Sara Dyer are praised for explaining diagnoses and treatment plans in detail and for a gentle, calming approach with anxious patients.
- Several reviews describe the office accommodating patients who are transferring their care mid-treatment.
Things to know
- Some reviews describe billing confusion, including unexpected charges and disputes over insurance coverage.
- A few reviews mention negative encounters with front-desk or financial staff, including one describing a specific manager as rude.
Who it suits
- Patients transferring mid-treatment
- Anxious or nervous patients
- Families with several kids in treatment
Doctors patients mention
- Dr. John D. Massey · 53 reviews
- Dr. Sara Dyer · 33 reviews
Orthodontic care in reviews
Few reviews discuss orthodontic treatment specifically; the feedback above reflects general dental visits.
- Last 90 days
- 29 reviews
- averaging 5.0★
- Last 12 months
- 126 reviews
- averaging 4.8★
- Owner replies
- 4% of reviews
17
Oct 2023Sep 2026
| Oct 2023 | 8 |
|---|---|
| Nov 2023 | 5 |
| Dec 2023 | 3 |
| Jan 2024 | 13 |
| Feb 2024 | 6 |
| Mar 2024 | 11 |
| Apr 2024 | 4 |
| May 2024 | 0 |
| Jun 2024 | 0 |
| Jul 2024 | 7 |
| Aug 2024 | 13 |
| Sep 2024 | 12 |
| Oct 2024 | 2 |
| Nov 2024 | 4 |
| Dec 2024 | 1 |
| Jan 2025 | 7 |
| Feb 2025 | 7 |
| Mar 2025 | 11 |
| Apr 2025 | 0 |
| May 2025 | 11 |
| Jun 2025 | 6 |
| Jul 2025 | 8 |
| Aug 2025 | 8 |
| Sep 2025 | 11 |
| Oct 2025 | 17 |
| Nov 2025 | 9 |
| Dec 2025 | 8 |
| Jan 2026 | 16 |
| Feb 2026 | 10 |
| Mar 2026 | 11 |
| Apr 2026 | 4 |
| May 2026 | 8 |
| Jun 2026 | 11 |
| Jul 2026 | 5 |
| Aug 2026 | 13 |
| Sep 2026 | 11 |
- 20195.0
- 20204.9
- 20214.8
- 20224.8
- 20234.8
- 20244.7
- 20254.9
- 20264.7
1★5★
PraiseCriticism
- Friendly staff56 / 5
- The dentist53 / 1
- Gentle, comfortable care24
- Clear explanations21
- Scheduling & wait times17 / 2
- Responsiveness15 / 3
- Cost, insurance & financing4 / 7
- Office & technology10
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 56 | 5 |
| The dentist | 53 | 1 |
| Gentle, comfortable care | 24 | 0 |
| Clear explanations | 21 | 0 |
| Scheduling & wait times | 17 | 2 |
| Responsiveness | 15 | 3 |
| Cost, insurance & financing | 4 | 7 |
| Office & technology | 10 | 0 |
Recent reviews from Google
4.8
642 reviews
Kurt mobley
Edited a week ago
Augusta Smilecare is the best dentist office I have ever been. They have the best hygienists particularly my cleaning this week. Everyone at this office are amazing. Drs Massey and Dyer are both cordial and professional. My wife also goes to them and she loves them just as much as I do. Thank you Augusta Smilecare. Kurt
Roderico Hatcher
a month ago
After calling several dental offices, Augusta SmileCare were the only ones willing and able to see me with an emergency situation. I was embarrassed with the current state of my smile but they were warm and welcoming and able to see me to provide relief and a plan. I'm grateful and excited to be working with them after this initial experience and would recommend them in a heartbeat.
Stephanie Franklin
2 months ago
Dr. Dyer and her team are extremely professional and caring. My teeth feel and look clean. I highly recommend them.
Lance Hunter
2 months ago
As usual, Dr. Massey and his staff are great! They are super friendly and always go out of their way to help. Five Stars!
Carol Hendrick
2 months ago
Once again my visit to Augusta Smile was very satisfying. As soon as you walk in the door they make you feel comfortable. After over fourteen years of being a patient I have never been disappointed or dissatisfied. Thank you all the staff at Augusta Smile for being amazing.
Questions about this practice
What orthodontic treatments does Augusta SmileCare offer?
Augusta SmileCare offers: Invisalign, TMJ Treatment.
Does Augusta SmileCare accept dental insurance?
Augusta SmileCare accepts Aetna.
Does Augusta SmileCare offer free consultations?
Yes, Augusta SmileCare offers a free initial orthodontic consultation. Call (706) 751-4945 or book online to schedule.
Is Augusta SmileCare accepting new patients?
Augusta SmileCare is currently welcoming new patients in Martinez, GA. Call (706) 751-4945 or book online to schedule.
Where is Augusta SmileCare located?
Augusta SmileCare is located at 4200 Columbia Rd. Get directions: https://maps.google.com/?cid=1013001134840178410&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Augusta SmileCare?
Augusta SmileCare office hours: Mon 8:00 AM–4:00 PM, Tue 8:00 AM–4:00 PM, Wed 8:00 AM–4:00 PM, Thu 8:00 AM–4:00 PM, Fri 8:00 AM–4:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Augusta SmileCare offer payment plans?
Yes, Augusta SmileCare offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Augusta SmileCare?
Augusta SmileCare is staffed by Dr. John D. Massey, Dr. Sara Dyer.
What is the patient rating for Augusta SmileCare?
Augusta SmileCare has a 4.8-star rating based on 642 patient reviews on Google.
How long has Augusta SmileCare been in practice?
Augusta SmileCare has been providing orthodontic care since 2004, serving the Martinez, GA community for over 22 years.
Research with AI
Accepting new patients
Est. 2004
Free Consultation
Payment Plans Available
In-House Financing
Online Booking Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon8:00 AM – 4:00 PM
Tue8:00 AM – 4:00 PM
Wed8:00 AM – 4:00 PM
Thu8:00 AM – 4:00 PM
Fri8:00 AM – 4:00 PM
SatClosed
SunClosed
- Google reviews synced
- SOURCED
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