Willow Orthodontics - Atlanta/Madison Yards

My whole experience with my braces was amazing here. They work with you if you do not have insurance and the quality and treatment is great. Adrienne was such a wonderful person to deal with! Very happy with my results.

Management has been horrible here. I visited initially for a 10week Invisalign touch up but ended up being there over 3 years long where now the bite isn’t even correct. I have had 5 different doctors during my treatment if that says anything about management not being able to retain the doctors. They also have given me zero understanding about the situation and tried to blame everything on non-compliancy when every doctor tells me different things. Doctors‘ quality also vary, some good some bad, but they never agree with each other. My retainers ended up not being able to retain my teeth in place and I went in for an explanation, which no one could. They wanted to charge me additional office fees for continuing my treatment that hasn’t expired yet and the management lady tried to gaslight me that my bite was already wrong when I finished the treatment. In short, no one knows what’s going on there. I really regret starting treatment here. Don’t go.

Had to work on a very minor orthodontics issue of just closing gaps but there were lots of changes to my treatment because the doctors change so often. There’s insufficient notice prior to treatment. I had to switch to a new orthodontics place eventually and all the issue I had just went away surprisingly. So I would not recommend at all if you’re trying to do a long term treatment.

I had an excellent experience at Willow Orthodontics! The entire staff was friendly, welcoming, and professional from the very first visit. They made my son feel comfortable throughout the whole process and always took the time to answer any questions we had.

Always a pleasure to go to willow, everyone is nice it’s just like receiving chick fil la service but from an orthodontics, thanks cupcake for always being great. Also thanks to the receptions the young ladies in the front for always being great.