Clark Orthodontics

Did the research and chose Dr Clark’s practice for my ortho-treatment. Dr Clark is extremely skilled, knowledgeable and professional, does not rush the treatment and makes sure it is done well and right. One of his assistants Ashley is just an absolute star, and Paula and Megan at the front office are simply the best! I am so grateful and highly recommend!

I walked into the office to make an appointment for the consultation. The person at the front desk asked me if we have a general dentist and I said we haven't found one yet. We moved to Tally a few months ago and the new dental insurance plan has just begun. The person said we have to do the cleaning first before a consultation. We had a consultation back in our old town but couldn't start it because of the out of state moving. I never heard that the cleaning was necessary before a consultation. I asked what we should bring(like x-ray results) after the cleaning. She said nothing to bring. So I said why we need to do the cleaning first since you don't need anything from us, she said that's the way that they make an consultation appointment. I left the office and called another orthodontics. The other orthodontics asked me the same question but they said we don't need to do the cleaning before the consultation. We just need a cleaning appointment. That's a big difference. They gave me a few numbers to call and I made a cleaning appointment. Then I made the consultation appointment which was way earlier than the cleaning appointment. I was so confused as to why you need a cleaning before a consultation(not a real treatment). I would understand if the cleaning is a necessary step before an actual treatment. My daughter asked me if I made a reservation with Dr. Clark's since we got the name from her friends, I said no, we won't go there.

Dr. Clark was honest with my issues and told me what my options were. After I had to move during treatment him and his staff continued to provide excellent care. By far one of the best medical providers in Tallahassee. I would highly recommend to anyone seeking help with their teeth. His bedside manner is incredible and the staff are super friendly. Keep in mind since they are one of the best, they are always booked so make sure to plan for it.

So far I’ve had a very bad experience with Clark Orthodontics. For starters in between getting my braces I had a move, so the braces I have on now were not put on originally by this staff (so any wrongdoing with placement of braces is not their fault). Upon trying to get a new consultation to transfer/continue care it took roughly 3-4 months to get in. Once I finally got the appointment and everything squared away everything seemed to be going well, except every appointment I’ve had going forward is pushed out 2-3 months, which I find out when getting out of the chair I’m told to come back 4-6 weeks. Why am I being scheduled sometimes 13 weeks out? This is just dragging out the treatment. The staff tells me that they’re just super booked, which I understand and know it’s not necessarily their fault due to scheduling, but why accept all these clients knowing you don’t have the means to accurately support them. Not to mention once I was scheduled for almost about 3 months out (appointment was 5/18 then was told 8/1 for next appt) which seemed excessive being that I was told to Come back in. 4-6 weeks but they assured me after “looking” there was absolutely nothing else. My mom called them 20 min later and got the appointment moved up to 7/5 - even though I asked them to double and triple check. Nothing was open that fast. If I could go back in time I would stick with my old orthodontist and drive the 4 hours. I at least would’ve had timely spaced out appointments. ** added. This is a horrible experience being that I’ve been going here since Dr. Stevens was the orthodontist and had the best experience with him. I figured that the new orthodontist would’ve been just as pleasant of an experience, but no.

Highly recommend! I had a consultation with Clark Orthodontics, everything went great, & was a all around awesome experience! The office is so beautiful. All the associates and staff were so friendly & down to earth. Dr. Clark was amazing about giving me his thoughts and opinions and what would be best for all my dental needs. Also will answer any questions or concerns you may have and was in and out in a timely manner.