Ultra Smile Miami

I’m extremely disappointed with how this office has handled my cancellation and refund. I signed up for their dental membership and financing/payment plan, but changed my mind and requested to cancel the membership that same day. I was told the membership would be canceled and that I would be reimbursed through the third-party payment provider. It has now been more than 10 days, and I have received no meaningful follow-up from the manager or anyone else regarding my reimbursement. I already paid approximately $250 for the dental services I received that day, separately from the membership. I am still owed approximately $130 that I paid toward a membership I canceled the same day. What is most frustrating is the lack of communication. I was told this would be taken care of, yet more than 10 days later I am still waiting for my money and have not received an explanation or resolution. Based on my experience, I would be very cautious about signing up for any membership or third-party payment plan here. Make sure you fully understand what you are agreeing to and how cancellations and refunds are handled. At this point, I simply want the cancellation and reimbursement I was promised. Unfortunately, my experience has left me feeling that this office does not follow through on its commitments.

By far the best dentist in the Downtown / Brickell area. Staff is always friendly and knowledgeable, and the clinic is always clean. Ask for Diana for your next cleaning!

I went tnere as a new patient for cleaning. All people were welcoming. Fabiola was meticulous and helpful during the process. Also the dentist gave clear advice for a routine checkup. Overall i would recommend it.

I had a great experience from start to finish. The staff was friendly, professional, and made me feel comfortable throughout my visit. They explained everything clearly, and my cleaning was thorough without feeling rushed. The dentist took the time to review my X-rays and answer all of my questions.

My first visit to Ultra Smile Downtown was amazing. Dr. Saola Lara was incredibly thorough, professional, and knowledgeable. She took the time to explain everything and made me feel very comfortable throughout the entire visit. A huge thank you to Sammy, Fabi, Katty, and the whole team. Everyone was friendly, welcoming, and truly cared about providing great service. They went above and beyond to accommodate me and made sure I was able to complete all of my treatments and services the same day. What stood out the most was how they made me feel like part of the family while still delivering top-notch dental care. It’s not often you find a team that’s this professional, attentive, and genuinely caring. Highly recommend! ⭐⭐⭐⭐⭐