Miami Bay Oral Health

Would not recommend. They tried charging a full exam and cleaning fee of $175 for a 100% covered prophylaxis cleaning. After mentioning insurance coverage they charged a $50 deductible….on a 100% covered cleaning which is not right. Impossible to reach someone on the phone here. Also the dental hygienist did not perform a full cleaning, maybe cleans 2-3 teeth, runs the brush over the rest of your teeth in 30 seconds and sends you on your way. Our appointment was at 8am and for X-rays, exam, and cleaning we spent 2.5 hours at the office and went in and out of the exam areas 4-6 times. I spent more time in the waiting room than I did getting my teeth actually cleaned.

I cannot wait to remove my braces! They're do unprofessional! Never can answer Messenger, Whatsapp or even their phone line that they change the number to every other week! I called SIXTEEN times just for the "Manager" to tell me they were on break @1:00pm when i've bene calling since 12:06pm and break begins @1:00pm & ends @2:00pm! The manager was very disrespectful and did not care to even acknowledge the fact that they're disrespectful for not answering when their patients are calling.

they are incredibly slow you will be waiting 2 hours after your appointment time did your visit. they also charge you random fees every visit i cannot wait to be done with this place!!!! go anywhere else you will regret it don’t fall for the fake reviews

100/10 experience here today! Staff were super welcoming and professional. I’ll recommend Miami Bay Oral Health to anyone in the Miami area looking for Orthodontic, General and Cosmetic Dental work!

Dental services were provided on December 13, 2025. I provided my insurance information in advance, but the office did not process it and required me to pay out of pocket. The insurance claim was later processed, and my insurance confirmed that payment was mailed to the provider on January 12, 2026. The provider has not issued the refund and has not assisted in resolving the matter. This has required unnecessary extra work and repeated follow-ups on my part and has been a waste of time. Extremely unprofessional!!!