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AAO MemberAccepting new patients

Vivid Orthodontics

Vivid Orthodontics is an orthodontic practice in Jacksonville, FL offering comprehensive treatment options including braces (metal, ceramic, self-ligating) and Invisalign.

9722 Touchton Rd #101, Jacksonville, FL 32246
4.9(81 reviews)
Call Now(904) 414-4500Book OnlineWebsiteDirections

About Vivid Orthodontics

Patients switching mid-treatment from another orthodontist say Dr. Matt Smith picked up their case and improved results without missing a beat.

Vivid Orthodontics draws a notable number of patients switching from another orthodontist partway through treatment, and reviews describe those transitions as handled without disruption. Early, phase-1 treatment for younger kids also comes up more here than typical, alongside cost-conscious families who mention payment plans and lower-cost repairs. Dr. Matt Smith is repeatedly credited with laying out treatment options and expectations before starting, and with picking up prior patients' cases and improving their outcomes. Several reviewers also note a clean, modern office and appointments that run efficiently.

Summary of 72 patient reviews, April 2023–September 2026, updated September 2026

Vivid Orthodontics is an orthodontic practice in Jacksonville, FL offering comprehensive treatment options including braces (metal, ceramic, self-ligating) and Invisalign.

Founded and owned by Dr. Matt Smith, they serve patients of all ages with personalized care and state-of-the-art technology.

Treatments offered

InvisalignInvisalignSelf-Ligating BracesSelf-Ligating BracesClear AlignersClear AlignersTraditional BracesTraditional Braces
GuidesHow much does Invisalign cost? →Clear aligner costs explained →Adult braces cost guide →

Who They Treat

Vivid Orthodontics provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Technology & Equipment

Vivid Orthodontics uses modern orthodontic technology to deliver precise, comfortable treatment.

3D Digital Scanning
iTero/TRIOS

Orthodontists at this office

provider
headshot

Dr. Matt Smith, DMD

NPI verified · no bio or photo on file

Lead OrthodontistNPI VERIFIEDAccepting New Patients
provider
headshot

Perry

NPI verified · no bio or photo on file

Accepting New Patients

Insurance accepted

2 plans listed
Delta Dental PPODelta Dental Premier
The practice accepts insurance but does not specify which carriers or plans are accepted on the website.

What patients say

Latest review 6 weeks ago

What patients praise

  • Dr. Matt Smith is noted for stepping in on patients' existing treatment plans and improving their results.
  • Patients switching from another orthodontist mid-treatment describe the transition as seamless.
  • Families mention payment plans and lower-cost repairs that fit tighter budgets.

Things to know

  • A few reviews describe unhelpful or unclear interactions with billing staff over contract terms.
  • A small number of reviews mention negative experiences tied to a change in staff, including one report of discomfort during treatment.

Who it suits

  • Patients transferring mid-treatment from another orthodontist
  • Families with several kids in treatment
  • Cost-conscious families

Doctors patients mention

  • Dr. Matt Smith · 25 reviews
Last 12 months
8 reviews
averaging 4.8★
Owner replies
91% of reviews
Compared with Jacksonville
Higher rated than 60%
of 30 practices we track
Reviews per month
13
Oct 2023Sep 2026
Reviews per month
Oct 20230
Nov 20239
Dec 20236
Jan 20242
Feb 20241
Mar 202413
Apr 20240
May 20241
Jun 20249
Jul 20241
Aug 20244
Sep 20241
Oct 20244
Nov 20244
Dec 202411
Jan 20250
Feb 20251
Mar 20251
Apr 20251
May 20250
Jun 20250
Jul 20251
Aug 20250
Sep 20251
Oct 20251
Nov 20250
Dec 20250
Jan 20260
Feb 20261
Mar 20260
Apr 20262
May 20260
Jun 20260
Jul 20260
Aug 20260
Sep 20263
Star ratings
  • 5★82
  • 4★1
  • 3★2
  • 2★0
  • 1★0
Average rating by year
  • 20234.9
  • 20245.0
  • 20255.0
  • 20264.7
1★5★
Treatments patients mention
  • Braces22
  • Early (phase 1) treatment3
What patients talk about
PraiseCriticism
  • Friendly staff37 / 3
  • The orthodontist21
  • Clear explanations14 / 1
  • Gentle, comfortable care9 / 1
  • Treatment results9 / 1
  • Great with kids10
  • Office & technology8
  • Scheduling & wait times7
What patients talk about
ThemePraiseCriticism
Friendly staff373
The orthodontist210
Clear explanations141
Gentle, comfortable care91
Treatment results91
Great with kids100
Office & technology80
Scheduling & wait times70

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Recent reviews from Google

4.9
81 reviews
Evan Grimes
Evan Grimes
4 months ago
“

Fantastic service! They fit me in urgently, had very reasonable pricing, and the whole staff was extremely friendly. They gave me options, and were upfront and transparent about pricing and trade offs. I was quoted $900 for the repair I needed from a different orthodontist, and this office was able to do the same thing for $60.

Review from Google

xxBabyGirlPayxx Gaming
xxBabyGirlPayxx Gaming
5 months ago
“

The staff was very sweet and accommodating. They were quick and efficient. Explained everything well and made sure I was comfortable. I already recommended a friend to come check them out - Payton B.

Review from Google

Dani Love
Dani Love
11 months ago
“

I’m so excited to get started with Invisalign at Vivid! Everyone was so kind and welcoming. Amy was so sweet and patient because I had a lot of questions. I highly recommend coming here.

Review from Google

Linda Edwards
Linda Edwards
a year ago
“

If you are looking for a friendly, family, very reasonably priced orthodontist this is the place to go. I can’t say one ill thing about them. From the receptionist to the techs and finally the orthodontist, they were all wonderful. I am glad I chose them.

Review from Google

Teal Redlitz
Teal Redlitz
a year ago
“

I LOVE Dr. Matt! He is so friendly, knowledgeable, and his team is amazing! Many have been with him since he was practicing dentistry and have seen his dream first hand with transitioning to orthodontics. I get so many compliments on my braces (1st time and I’m 29). I had the choice between the standard metal, ceramic or Iconix (white gold). I chose Iconix due to their elegance and have received such positive feedback! If you are in need of braces - look no further!

Review from Google

Read all 81 reviews on Google →

Questions about this practice

What orthodontic treatments does Vivid Orthodontics offer?+
Vivid Orthodontics offers: Invisalign, Self-Ligating Braces, Clear Aligners, Traditional Braces.
Does Vivid Orthodontics accept dental insurance?+
Vivid Orthodontics accepts Delta Dental PPO, Delta Dental Premier.
Does Vivid Orthodontics offer free consultations?+
Yes, Vivid Orthodontics offers a free initial orthodontic consultation. Call (904) 414-4500 or book online to schedule.
Is Vivid Orthodontics accepting new patients?+
Vivid Orthodontics is currently welcoming new patients in Jacksonville, FL. Call (904) 414-4500 or book online to schedule.
Where is Vivid Orthodontics located?+
Vivid Orthodontics is located at 9722 Touchton Rd #101. Get directions: https://maps.google.com/?cid=11111152843837595186&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Vivid Orthodontics?+
Vivid Orthodontics office hours: Mon 8:00 AM–4:00 PM, Tue 8:00 AM–4:00 PM, Wed 8:00 AM–4:00 PM, Thu 8:00 AM–4:00 PM, Fri 8:00 AM–4:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Vivid Orthodontics offer payment plans?+
Yes, Vivid Orthodontics offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Vivid Orthodontics?+
Vivid Orthodontics is staffed by Dr. Matt Smith, Perry. The practice is a member of the American Association of Orthodontists (AAO).
What is the patient rating for Vivid Orthodontics?+
Vivid Orthodontics has a 4.9-star rating based on 81 patient reviews on Google.

Other Vivid Orthodontics locations

Vivid Orthodontics
15492 Max Leggett Pkwy suite 2, Jacksonville · 5.0 (21)
View →

Research with AI

ChatGPTPerplexityClaude
9722 Touchton Rd #101
Jacksonville, FL 32246
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(904) 414-4500
smilesbyvivid.com/location/jacksonville-orthodontics/
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Accepting new patients
Free Consultation
Payment Plans Available
In-House Financing
Online Booking Available

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
Mon8:00 AM – 4:00 PM
Tue8:00 AM – 4:00 PM
Wed8:00 AM – 4:00 PM
Thu8:00 AM – 4:00 PM
Fri8:00 AM – 4:00 PM
SatClosed
SunClosed

Social Profiles

Vivid Orthodontics on TikTok
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