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AAO MemberAccepting new patients

Orsborn Orthodontics

Orsborn Orthodontics is an AAO member orthodontic practice in Jacksonville, FL.

3890 Dunn Ave STE 903, Jacksonville, FL 32218
4.8(369 reviews)
Call Now(904) 745-4555WebsiteDirections

About Orsborn Orthodontics

Modern offices displaying real patient photos and appointments that run on schedule reflect Dr. Khalil Orsborn's approach of presenting both braces and Invisalign options before treatment begins.

Reviews often mention the clean, modern feel of the offices, right down to walls decorated with photos of real patients, and appointments that stay on time without feeling rushed. Dr. Khalil Orsborn is described as explaining treatment plans and payment options before committing patients to braces or clear aligners, and several reviewers note pricing that came in lower than other consults they had. Families with multiple children in treatment and patients transferring from other orthodontists appear repeatedly, often citing flexible scheduling around school and work.

Summary of 200 patient reviews, September 2022–September 2026, updated September 2026

Treatments offered

Clear AlignersClear AlignersTraditional BracesTraditional BracesEarly TreatmentEarly TreatmentRetainersRetainersClear BracesClear Braces
GuidesClear aligner costs explained →Adult braces cost guide →Teen braces cost guide →

Who They Treat

Orsborn Orthodontics provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Orthodontists at this office

provider
headshot

Khalil Orsborn

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients

Insurance accepted

5 plans listed
AetnaDelta Dental PPODelta Dental PremierHumanaRenaissance Dental
Orsborn Orthodontics does not list Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.

What patients say

Latest review 7 weeks ago

What patients praise

  • Offices are described as modern and clean, with photos of real patients on the walls and visits that run on time.
  • Dr. Khalil Orsborn is noted for explaining treatment plans and presenting both braces and Invisalign rather than pushing one option.
  • Scheduling is flexible, with reviewers mentioning text reminders, last-minute urgent visits, and short wait times at check-in.

Things to know

  • A few reviews describe trouble reaching the office by phone and one account of medical records being withheld after payment.

Who it suits

  • Families with several kids in treatment at once

Doctors patients mention

  • Dr. Khalil Orsborn · 87 reviews
  • Dr. Osborne · 4 reviews
Last 90 days
31 reviews
averaging 5.0★
Last 12 months
91 reviews
averaging 5.0★
Owner replies
27% of reviews
Reviews per month
34
Oct 2023Sep 2026
Reviews per month
Oct 202312
Nov 202311
Dec 20232
Jan 20242
Feb 20243
Mar 20245
Apr 20246
May 20244
Jun 20244
Jul 20245
Aug 20240
Sep 20247
Oct 20245
Nov 20242
Dec 20241
Jan 20254
Feb 20254
Mar 20252
Apr 20254
May 20254
Jun 20255
Jul 20256
Aug 202534
Sep 202511
Oct 20257
Nov 20254
Dec 20255
Jan 20268
Feb 20268
Mar 20267
Apr 20268
May 20265
Jun 20269
Jul 202613
Aug 20266
Sep 202610
Star ratings
  • 5★389
  • 4★7
  • 3★1
  • 2★2
  • 1★13
Average rating by year
  • 20165.0
  • 20173.7
  • 20185.0
  • 20194.0
  • 20204.2
  • 20214.8
  • 20224.9
  • 20234.9
  • 20244.9
  • 20255.0
  • 20265.0
1★5★
Treatments patients mention
  • Braces48
  • Invisalign / clear aligners6
  • Retainers3
What patients talk about
PraiseCriticism
  • Friendly staff87 / 2
  • The orthodontist75 / 1
  • Office & technology27
  • Scheduling & wait times25
  • Clear explanations23
  • Great with kids22
  • Treatment results17 / 2
  • Cost, insurance & financing15 / 1
What patients talk about
ThemePraiseCriticism
Friendly staff872
The orthodontist751
Office & technology270
Scheduling & wait times250
Clear explanations230
Great with kids220
Treatment results172
Cost, insurance & financing151

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Recent reviews from Google

4.8
369 reviews
Aaliyah foster
Aaliyah foster
3 weeks ago
“

Yesterday was my very first day at Dr. Orsborns office and I was extremely pleased with the staff. Everyone in the ENTIRE office was so welcoming and friendly. After speaking with Dr. Orsborns about my future treatment plan I met with Ms. Michelle. I want to first start off by saying that she was extremely sweet, patient and kind throughout the entire process of us coming up with a treatment plan that’ll best suit me. She went through each plan thoroughly and helped me weigh out my options and did not rush me into making a decision. I was comfortable through the entire interaction. I cannot wait to come back for braces. I’m happy to have found my new dental family 🤍

Review from Google

Andrea Wyatt
Andrea Wyatt
Edited a month ago
“

My experience with Dr. Orsborn has been nothing short of amazing. The staff is incredibly friendly, patient, polite, and caring. I love the atmosphere, it always makes me feel welcomed and comfortable during my appointments. I drive an hour and a half for my treatments, and it is absolutely worth the trip. I’m so glad I chose Dr. Orsborn for my orthopedic treatment. The level of care and professionalism has been exceptional. I highly recommend.I’ll be coming out with a beautiful smile when it’s all done. Thank you Dr. O!

Review from Google

Tie
Tie
2 months ago
“

Highly Recommend! I recently visited Orsborn Orthodontics to get a braces consultation for my son and we couldn't be happier with the experience. The office is exceptionally nice and clean. I absolutely loved seeing the photos of actual patients on the walls, it gave the clinic such a warm, personal feel! From the moment we walked in, everyone was incredibly friendly. The young man who initially assisted us was very nice and knowledgeable, which put us right at ease. Dr. O was full of life, welcoming, and made the whole process completely stress-free. To top it all off, the cost for the braces was very reasonable and actually came in cheaper than the two previous places we had consulted with. I confidently decided to go with this practice for my son’s braces. I highly recommend them to anyone looking for a great, affordable experience!

Review from Google

Jason Palmer
Jason Palmer
2 months ago
“

The establishment was enacted. Everyone was kind courteous in knowledgeable. I can't remember the name of the young man that completed my x-rays. But it made me feel very comfortable dealing with the little circling machine being that my hair sort of was in the way. The doctor it was very to the point yet took time to address any of my needs. And explained everything in a manner that I could understand any treatments specialist. Michelle also made me feel comfortable and did everything she could. To make sure the pricing, it was understandable and fitting for me.

Review from Google

Pam Shannon
Pam Shannon
2 months ago
“

Excellent service and everyone is so polite and kind. They are always so accommodating with any appointment I have ever whether I had to cancel reschedule. Dr. Orsborne treats you like a real patient and not just another number.

Review from Google

Read all 369 reviews on Google →

Questions about this practice

What orthodontic treatments does Orsborn Orthodontics offer?+
Orsborn Orthodontics offers: Clear Aligners, Traditional Braces, Early Treatment, Retainers, Clear Braces.
Does Orsborn Orthodontics accept dental insurance?+
Orsborn Orthodontics accepts Aetna, Delta Dental PPO, Delta Dental Premier, Humana, Renaissance Dental.
Does Orsborn Orthodontics offer free consultations?+
Yes, Orsborn Orthodontics offers a free initial orthodontic consultation. Call (904) 745-4555 to schedule.
Is Orsborn Orthodontics accepting new patients?+
Orsborn Orthodontics is currently welcoming new patients in Jacksonville, FL. Call (904) 745-4555 to schedule.
Where is Orsborn Orthodontics located?+
Orsborn Orthodontics is located at 3890 Dunn Ave STE 903. Get directions: https://maps.google.com/?cid=7433108664619205609&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Orsborn Orthodontics?+
Orsborn Orthodontics office hours: Mon 8:00 AM–4:30 PM, Tue 8:00 AM–4:30 PM, Wed 8:00 AM–4:30 PM, Thu 8:00 AM–4:30 PM, Fri Closed–Closed, Sat Closed–Closed, Sun Closed–Closed.
Who are the orthodontists at Orsborn Orthodontics?+
Orsborn Orthodontics is staffed by Khalil Orsborn. The practice is a member of the American Association of Orthodontists (AAO).
What is the patient rating for Orsborn Orthodontics?+
Orsborn Orthodontics has a 4.8-star rating based on 369 patient reviews on Google.

Other Orsborn Orthodontics locations

Orsborn Orthodontics
943 Cesery Blvd STE E, Jacksonville · 4.2 (33)
View →

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3890 Dunn Ave STE 903
Jacksonville, FL 32218
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orsbornorthodontics.com/
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Accepting new patients
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Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon8:00 AM – 4:30 PM
Tue8:00 AM – 4:30 PM
Wed8:00 AM – 4:30 PM
Thu8:00 AM – 4:30 PM
FriClosed
SatClosed
SunClosed

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