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First Coast Smiles
First Coast Smiles provides orthodontic treatment in Jacksonville, FL, with a 4.
4201 Roosevelt Blvd, Jacksonville, FL 32210
4.7(371 reviews)
About First Coast Smiles
Dr. Hanania and Dr. Schumacher earn praise for gentle care with anxious patients, though cost estimates and treatment recommendations draw recurring complaints.
First Coast Smiles is a general dental practice that also offers traditional braces. Reviews frequently point to Dr. Hanania's gentle, thorough approach with seniors and nervous patients, and to Dr. Schumacher's fast, pain-free extractions, alongside a clean, modern office. At the same time, a notable number of reviews describe surprise bills, quotes far higher than elsewhere, and pressure toward crowns, deep cleanings, or cosmetic work that second opinions found unnecessary. Scheduling has also been inconsistent for some patients, with overbooking, cancellations, and long waits reported.
Summary of 200 patient reviews, August 2024–September 2026, updated September 2026
Treatments offered
Who They Treat
First Coast Smiles provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Insurance accepted
10 plans listedAetnaBlue Cross Blue ShieldCareingtonCignaGEHA (Govt Employees)GuardianHumanaMetLife
First Coast Smiles does not list Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.
What patients say
Latest review 7 weeks ago
What patients praise
- Dr. Hanania is described as gentle and soft-spoken, taking particular care with seniors and anxious patients.
- Dr. Schumacher is noted for performing a fast, pain-free extraction.
- The office itself is repeatedly called clean, modern, and well organized.
Things to know
- Some reviews describe surprise bills, quotes well above other practices, and billing or insurance errors that caused financial stress.
- A number of reviews describe feeling pressured toward crowns, deep cleanings, or cosmetic treatments that a second opinion found unnecessary.
Who it suits
- Anxious or nervous patients
- Adults seeking general dental care
Doctors patients mention
- Dr. Hanania · 26 reviews
- Dr. Schumacher · 21 reviews
Orthodontic care in reviews
Few reviews discuss orthodontic treatment specifically; the feedback above reflects general dental visits.
- Last 90 days
- 46 reviews
- averaging 4.3★
- Last 12 months
- 165 reviews
- averaging 4.5★
- Owner replies
- 76% of reviews
21
Oct 2023Sep 2026
| Oct 2023 | 1 |
|---|---|
| Nov 2023 | 5 |
| Dec 2023 | 11 |
| Jan 2024 | 7 |
| Feb 2024 | 10 |
| Mar 2024 | 11 |
| Apr 2024 | 9 |
| May 2024 | 3 |
| Jun 2024 | 6 |
| Jul 2024 | 2 |
| Aug 2024 | 7 |
| Sep 2024 | 7 |
| Oct 2024 | 5 |
| Nov 2024 | 4 |
| Dec 2024 | 9 |
| Jan 2025 | 9 |
| Feb 2025 | 5 |
| Mar 2025 | 7 |
| Apr 2025 | 12 |
| May 2025 | 10 |
| Jun 2025 | 9 |
| Jul 2025 | 16 |
| Aug 2025 | 14 |
| Sep 2025 | 17 |
| Oct 2025 | 11 |
| Nov 2025 | 9 |
| Dec 2025 | 9 |
| Jan 2026 | 9 |
| Feb 2026 | 8 |
| Mar 2026 | 14 |
| Apr 2026 | 16 |
| May 2026 | 21 |
| Jun 2026 | 21 |
| Jul 2026 | 21 |
| Aug 2026 | 13 |
| Sep 2026 | 8 |
- 5★395
- 4★10
- 3★7
- 2★7
- 1★31
- 20224.8
- 20234.8
- 20244.8
- 20254.4
- 20264.5
1★5★
- Invisalign / clear aligners4
PraiseCriticism
- Friendly staff75 / 5
- The dentist45 / 5
- Cost, insurance & financing8 / 20
- Gentle, comfortable care23 / 2
- Clear explanations19 / 1
- Scheduling & wait times12 / 6
- Sales pressure0 / 13
- Office & technology13 / 1
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 75 | 5 |
| The dentist | 45 | 5 |
| Cost, insurance & financing | 8 | 20 |
| Gentle, comfortable care | 23 | 2 |
| Clear explanations | 19 | 1 |
| Scheduling & wait times | 12 | 6 |
| Sales pressure | 0 | 13 |
| Office & technology | 13 | 1 |
Recent reviews from Google
4.7
371 reviews
Frederica Green
a month ago
Nice and friendly environment. I would recommend First Coast Smiles to anyone whose looking for a great place to go for a dentist. Very nice staff!!!
Ralph Puhlmann
a month ago
Staff is always kind and courteous I recently had a root canal which did not work out due to them. The truth became infected. The doctors were able to get me in right away , I was in extreme pain, The staff and Dr. H . got me through it, and I feel confident with the follow ups that I’m in good hands
Skylar Clifton
2 months ago
Dr. Hanania is such an amazing dentist, I feel so lucky to have found this office. The entire staff is so thorough on explanations of dental health and treatment plans, everyone is so extremely kind.
mark gaston
2 months ago
My first visit was very nice. The people treated me very well, And made me feel like more than just a patient, but a family member.The price seems to be very reasonable.
robert walker
2 months ago
The visit was excellent. Dr Schumacher is a great listener, and has always provided great answers and treatment plans. The staff is attentive and professional in all respects.
Questions about this practice
What orthodontic treatments does First Coast Smiles offer?
First Coast Smiles offers: Traditional Braces.
Does First Coast Smiles accept dental insurance?
First Coast Smiles accepts Aetna, Blue Cross Blue Shield, Careington, Cigna, GEHA (Govt Employees), and others.
Is First Coast Smiles accepting new patients?
First Coast Smiles is currently welcoming new patients in Jacksonville, FL. Call (904) 352-7905 to schedule.
Where is First Coast Smiles located?
First Coast Smiles is located at 4201 Roosevelt Blvd. Get directions: https://maps.google.com/?cid=13597893767256640986&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for First Coast Smiles?
First Coast Smiles office hours: Mon 8:00 AM–5:00 PM, Tue 8:00 AM–5:00 PM, Wed 8:00 AM–5:00 PM, Thu 7:00 AM–4:00 PM, Fri 8:00 AM–4:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does First Coast Smiles offer payment plans?
Yes, First Coast Smiles offers flexible payment plans to make orthodontic treatment affordable.
What is the patient rating for First Coast Smiles?
First Coast Smiles has a 4.7-star rating based on 371 patient reviews on Google.
Research with AI
Accepting new patients
Payment Plans Available
Emergency Hours Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon8:00 AM – 5:00 PM
Tue8:00 AM – 5:00 PM
Wed8:00 AM – 5:00 PM
Thu7:00 AM – 4:00 PM
Fri8:00 AM – 4:00 PM
SatClosed
SunClosed
- Google reviews synced
- SOURCED
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