Cool Smilez Family Dentistry & Orthodontics Of Hialeah

The entire staff is amazing and polite. They really do a great job with the kids or handling any concerns one might have.

Not only did they send me the wrong location when I made my appointment, they had me scheduled for multiple crowns and teeth extractions when all I needed was an x-ray for my wisdom teeth and an evaluation. Waited two hours to be seen for less than five minutes even though I had an appointment. Dentist GLANCED at my X-ray and didn’t even evaluate my wisdom teeth, gave me a referral with my scan on a USB just to get me out the door. Initially told me I didn’t have a copay when I made my appointment, then all of a sudden I had to pay a $50 copay.

I had a great experience at this dental office! Everyone is incredibly kind, welcoming, and professional. One thing I really appreciate is that they don’t drag out treatment unnecessarily. At other dental offices, I’ve had to come in for X-rays, then schedule another appointment for fillings or other work. Here, if they can take care of something the same day like filling a cavity they do their best to get it done right away. It saves so much time and shows they truly care about their patients’ convenience. The entire staff made me feel comfortable, and I highly recommend this office to anyone looking for efficient, compassionate dental care.

They treated me very well and were great

I highly recommend Cool Smilez! From the moment we walked in, the staff was warm, welcoming, and professional. Everyone from the front desk team to the dentist made us feel comfortable and cared for. My son had a cleaning and an orthodontic evaluation, and the entire experience was wonderful. The staff treated him with such kindness, patience, and genuine care, which helped him feel at ease throughout the visit. We left with a clear treatment plan and a follow-up appointment, feeling confident and informed about the next steps. Thank you to everyone at Cool Smilez for making my son feel so good about his dental experience. Your compassion and dedication truly made a difference!