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Smile Design Gainesville
Smile Design Gainesville provides orthodontic treatment in Gainesville, FL, including braces and clear aligner therapy.
6110 NW 1st Pl Suite A, Gainesville, FL 32607
4.2(705 reviews)
About Smile Design Gainesville
Nervous patients often mention gentle numbing and calming touches like massage chairs, though scheduling mishaps and billing surprises are recurring complaints.
Smile Design Gainesville is a general dental practice that also offers Invisalign, traditional braces, and clear aligners. Reviews often describe gentle handling for nervous patients, with several noting little discomfort during numbing, plus a bright, modern office with amenities like massage chairs during cleanings. At the same time, many reviewers report long waits, last-minute cancellations, and billing surprises after insurance was verified incorrectly, and some describe feeling pressured into treatments that later proved unnecessary.
Summary of 200 patient reviews, November 2021–September 2026, updated September 2026
Treatments offered
Who They Treat
Smile Design Gainesville provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Insurance accepted
9 plans listedAetnaBlue Cross Blue ShieldCareingtonCignaGEHA (Govt Employees)HumanaMetLifeRenaissance Dental
Smile Design Gainesville does not list Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.
What patients say
Latest review 7 weeks ago
What patients praise
- Reviewers frequently mention gentle care and reassurance that helps ease dental anxiety, with several describing little discomfort during numbing and calming touches like massage chairs during cleanings.
- Several reviews describe Dr. Sayman's thorough, comfortable work on implants and crowns, and Dr. Hagen is noted for a focused, step-by-step approach to treatment planning.
Things to know
- Many reviews describe long in-office waits, last-minute appointment cancellations, and a confirmation system that sometimes fails to hold scheduled visits.
- A number of reviewers report surprise billing or insurance charges that didn't match what was explained beforehand, and some describe feeling pushed toward treatments that a second opinion found unnecessary.
Doctors patients mention
- Dr. Hagen · 10 reviews
- Dr. Schaff · 6 reviews
- Dr. Sayman · 5 reviews
Orthodontic care in reviews
Few reviews discuss orthodontic treatment specifically; the feedback above reflects general dental visits.
- Last 90 days
- 52 reviews
- averaging 4.9★
- Last 12 months
- 116 reviews
- averaging 4.5★
- Owner replies
- 55% of reviews
24
Oct 2023Sep 2026
| Oct 2023 | 1 |
|---|---|
| Nov 2023 | 1 |
| Dec 2023 | 6 |
| Jan 2024 | 2 |
| Feb 2024 | 1 |
| Mar 2024 | 5 |
| Apr 2024 | 2 |
| May 2024 | 24 |
| Jun 2024 | 8 |
| Jul 2024 | 5 |
| Aug 2024 | 2 |
| Sep 2024 | 4 |
| Oct 2024 | 6 |
| Nov 2024 | 1 |
| Dec 2024 | 2 |
| Jan 2025 | 4 |
| Feb 2025 | 7 |
| Mar 2025 | 0 |
| Apr 2025 | 1 |
| May 2025 | 1 |
| Jun 2025 | 4 |
| Jul 2025 | 6 |
| Aug 2025 | 5 |
| Sep 2025 | 3 |
| Oct 2025 | 4 |
| Nov 2025 | 0 |
| Dec 2025 | 3 |
| Jan 2026 | 8 |
| Feb 2026 | 14 |
| Mar 2026 | 5 |
| Apr 2026 | 13 |
| May 2026 | 7 |
| Jun 2026 | 13 |
| Jul 2026 | 18 |
| Aug 2026 | 20 |
| Sep 2026 | 11 |
- 20194.5
- 20204.3
- 20212.6
- 20222.7
- 20233.0
- 20244.3
- 20254.2
- 20264.6
1★5★
PraiseCriticism
- Friendly staff58 / 15
- Scheduling & wait times10 / 41
- The dentist30 / 12
- Cost, insurance & financing11 / 24
- Responsiveness5 / 22
- Gentle, comfortable care19 / 6
- Clear explanations18 / 6
- Treatment results15 / 5
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 58 | 15 |
| Scheduling & wait times | 10 | 41 |
| The dentist | 30 | 12 |
| Cost, insurance & financing | 11 | 24 |
| Responsiveness | 5 | 22 |
| Gentle, comfortable care | 19 | 6 |
| Clear explanations | 18 | 6 |
| Treatment results | 15 | 5 |
Recent reviews from Google
4.2
705 reviews
Julie Goodson
a month ago
Awesome staff, they are professional, extremely informative, friendly and the office is always neat and clean and smells good. I have had a great experience here and have recommended them to my friends.
steve marks
2 months ago
Had a new hygienist who did a wonderful job cleaning and answering any questions. The ladies at the desk were also very helpful.
Jose Colindres
Edited 2 months ago
Patient friendly staff, sensitive to my needs, punctuality and great service at the front desk. Kudos to Ellie for such a good job with my cleaning…appreciate her painless and tender touch 👌
Amber Obregon
2 months ago
Dr. Sayman is great. He really takes the time to listen to your concerns and recommends the best treatment plan. I have really struggled to find a dentist in the area, and I am glad I found his office. I have had some lengthy procedures so far and he has ensured that I am comfortable and not in pain the entire time. I am loving my smile restoration process and cannot wait to get to the finish line with Dr. Sayman and his team.
Jim Gillespie
3 months ago
Very happy having Dr. Sayman as my primary dentist. He did an incredible job with my implant, and he has been honest and fair with my general oral health assessments. I look forward to continuing visiting this office.
Questions about this practice
What orthodontic treatments does Smile Design Gainesville offer?
Smile Design Gainesville offers: Traditional Braces, Invisalign, Clear Aligners.
Does Smile Design Gainesville accept dental insurance?
Smile Design Gainesville accepts Aetna, Blue Cross Blue Shield, Careington, Cigna, GEHA (Govt Employees), and others.
Is Smile Design Gainesville accepting new patients?
Smile Design Gainesville is currently welcoming new patients in Gainesville, FL. Call (352) 618-2728 to schedule.
Where is Smile Design Gainesville located?
Smile Design Gainesville is located at 6110 NW 1st Pl Suite A. Get directions: https://maps.google.com/?cid=8322672921396791463&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Smile Design Gainesville?
Smile Design Gainesville office hours: Mon 8:00 AM–4:00 PM, Tue 8:00 AM–4:00 PM, Wed 8:00 AM–4:00 PM, Thu 8:00 AM–4:00 PM, Fri 8:00 AM–2:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Smile Design Gainesville offer payment plans?
Yes, Smile Design Gainesville offers flexible payment plans to make orthodontic treatment affordable.
What is the patient rating for Smile Design Gainesville?
Smile Design Gainesville has a 4.2-star rating based on 705 patient reviews on Google.
Research with AI
Accepting new patients
Payment Plans Available
Emergency Hours Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon8:00 AM – 4:00 PM
Tue8:00 AM – 4:00 PM
Wed8:00 AM – 4:00 PM
Thu8:00 AM – 4:00 PM
Fri8:00 AM – 2:00 PM
SatClosed
SunClosed
- Google reviews synced
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