Tap to connect directly with this practice
Great Expressions Dental Centers - Regency Square is a board-certified orthodontic practice in Brandon,, FL.
About Great Expressions Dental Centers - Regency Square
Same-day fixes for cracked teeth and unusual patience with anxious, elderly, and special-needs patients mark this office, though billing surprises come up often.
Great Expressions Dental Centers - Regency Square is a general dental practice that also offers Invisalign, traditional braces, and clear aligners alongside its broader services. Reviews point to staff handling anxious, elderly, and special-needs patients with notable patience, including one account of gentle care for a patient with Alzheimer's. Several reviews describe emergency situations, such as a cracked tooth, being treated the same day, and doctors are described as talking patients through each step before starting a procedure. Billing and insurance issues surface repeatedly, with some families reporting unexpected charges appearing well into treatment.
Summary of 203 patient reviews, March 2023–September 2026, updated September 2026
Photos
Treatments offered
Who They Treat
Great Expressions Dental Centers - Regency Square provides orthodontic treatment for the following age groups:
Insurance accepted
16 plans listedWhat patients say
Latest review 2 weeks ago
What patients praise
Things to know
Who it suits
Doctors patients mention
Orthodontic care in reviews
Orthodontic reviews are mixed: some families have relied on the practice for braces over many years, including a grandparent bringing a grandchild in for ongoing checkups, while others describe an Invisalign case left with an open bite and unremoved attachments, plus a retainer order delayed for months with an unresolved refund.
| Oct 2023 | 13 |
|---|---|
| Nov 2023 | 4 |
| Dec 2023 | 7 |
| Jan 2024 | 15 |
| Feb 2024 | 13 |
| Mar 2024 | 7 |
| Apr 2024 | 14 |
| May 2024 | 11 |
| Jun 2024 | 21 |
| Jul 2024 | 13 |
| Aug 2024 | 20 |
| Sep 2024 | 12 |
| Oct 2024 | 19 |
| Nov 2024 | 11 |
| Dec 2024 | 15 |
| Jan 2025 | 0 |
| Feb 2025 | 7 |
| Mar 2025 | 6 |
| Apr 2025 | 8 |
| May 2025 | 12 |
| Jun 2025 | 18 |
| Jul 2025 | 7 |
| Aug 2025 | 7 |
| Sep 2025 | 14 |
| Oct 2025 | 12 |
| Nov 2025 | 6 |
| Dec 2025 | 6 |
| Jan 2026 | 15 |
| Feb 2026 | 17 |
| Mar 2026 | 26 |
| Apr 2026 | 19 |
| May 2026 | 12 |
| Jun 2026 | 12 |
| Jul 2026 | 16 |
| Aug 2026 | 6 |
| Sep 2026 | 13 |
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 47 | 8 |
| The dentist | 29 | 7 |
| Gentle, comfortable care | 21 | 6 |
| Scheduling & wait times | 14 | 12 |
| Clear explanations | 19 | 6 |
| Cost, insurance & financing | 2 | 18 |
| Responsiveness | 6 | 9 |
| Great with kids | 7 | 6 |
Recent reviews from Google
My last 3 appointments were for replacing old dental work. It’s amazing to me how much dentistry has advanced since I first had the three teeth filled. The entire process was fast and almost painless.
Dr Beach was fabulous. He ia very kind, friendly, knowledgeable. Him & his assistant were very in tune with each other. The staff were friendly. The only complaint I had was that the staff didn't know how to send my prescription to Amazon. I tried to send it but Amazon needs it sent from the office or Doctor. Dr Beach gave his personal cell # so I texted him and he immediately sent my prescription to Amazon. Not all doctors would do that they would expect the staff to do it. So I feel he went above and beyond. Thank you Dr Beach! Note to the staff. You really need to learn how to forward prescriptions to Amazon!
Dr. Kalsow and his assistant Tequila were amazing. They kept me in the know of my procedure. I had to get three wisdom teeth and a broken tooth removed. They gave me plenty of instructions on how to care for it, constantly checked in on my pain and Dr. Kalsow left his contact in case I needed any advice while recovering. (For medical advice). I ended up needing help for some bleeding and he called me and walked me through exactly what to do and the issue cleared within a day. Tequila left her music on so I wouldn't be sitting in silence while I waited for them to be able to attend me. 10/10 will be getting any procedures in the future done here.
I had oral surgery done by Dr. Oleg Kalsow, oral surgeon and he is very professional, compassionate and caring. I was able to ask a lot of questions regarding the postop appointment and he was very courteous and friendly answering all my questions. I highly recommend him. And I want to thank the staff for being so friendly and Professional as well. 💯🦷💃
Filthy exam room, zero follow up and held medically hostage for 8 months. Do not use this office under any circumstance! I was forced into this office by One Call for a workplace accident and failed implant. I was brought back to an exam room that was in disgusting condition. The equipment stand was rusty as well as the dented trash can (with the open sharps container on top). The exam chair itself was equally rusty, marked by unknown substances and had corrosion around the armature for the tray. I was told that this office and Dr. Shah were my only option for care, after complaining and sending the attached photos to One Call and to the practice I was ghosted by Dr. Shah, rather than apologize and take care of the problems! I had to file a petition through the court to be re-assigned. 8 months of pain and repeated infections while this office did not return a single call or e-mail. They also billed for the initial visit with imaging that was never done. Unacceptable. Do not risk your health in this office.
Questions about this practice
Research with AI
Claim your listing to update info, add photos, and respond to reviews. Claimed profiles are ad-free.
Are you the owner? Claim this listingNearby orthodontists in Brandon,
Within 2 miles
Orthodontic Specialists of Florida
4.7 · (140) · Tampa
✓ AAO member · Free consult
Orthodontic Specialists of Florida
4.8 · (184) · Brandon, · 0 mi
✓ Free consult
Greenberg Dental & Orthodontics
4.1 · (766) · Brandon, · 1.9 mi
✓ Medicaid