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Invisalign ProviderAccepting new patients
Blue Back Dental
Blue Back Dental provides orthodontic care in West Hartford, Connecticut, serving children, teens, and adults across two locations.
65 Memorial Rd Suite 400, West Hartford, CT 06107
4.9(1,002 reviews)
About Blue Back Dental
Free parking and easy Route 44 access make routine visits simple, while dentists such as Dr. Tim Holzhauer earn praise for calming anxious patients with a heated massage chair.
Blue Back Dental is a general dental practice in West Hartford that also offers Invisalign, traditional braces, clear aligners and TMJ treatment. Reviews often mention the ease of getting in, citing free parking, easy access off Route 44, and multiple office locations, along with quick same-day scheduling for emergencies. Anxious patients and children are frequently mentioned as being put at ease through distraction techniques like music, hand-holding, and a heated massage chair, and the doctors — including Dr. Theodore K. Wu, Dr. Tim Holzhauer, and Dr. Liz Holzhauer — are described as thorough and willing to coordinate with outside specialists. A smaller number of reviews raise concerns about billing and scheduling communication.
Summary of 201 patient reviews, August 2023–September 2026, updated September 2026
Blue Back Dental provides orthodontic care in West Hartford, Connecticut, serving children, teens, and adults across two locations.
Established in 2006, the practice is led by Dr. Theodore K. Wu, Dr. Elizabeth Dolan Holzhauer, and Dr. Timothy Holzhauer. The practice offers Invisalign clear aligner treatment and maintains Platinum Plus Provider status, indicating a high volume of completed cases. Treatment for temporomandibular joint disorders is available for patients experiencing jaw pain or dysfunction. Digital impressions using intraoral scanning technology eliminate the need for traditional molds during the treatment planning process. Blue Back Dental accepts insurance and offers multiple payment options to accommodate different financial situations. In-house financing is available, and the practice accepts CareCredit for those who prefer third-party healthcare financing. Patients can book appointments through an online scheduling system, and weekend hours are offered for those with weekday conflicts. The practice has received a 4.9-star rating based on 1,002 Google reviews. Individual treatment needs vary, and a consultation is necessary to determine appropriate orthodontic options for patients in the West Hartford area. Both locations provide access to the full range of services offered by the practice.
Treatments offered
Clear Aligners
$4,000 - $6,000
Who They Treat
Blue Back Dental provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Technology & Equipment
Blue Back Dental uses modern orthodontic technology to deliver precise, comfortable treatment.
3D Digital Scanning
Cone Beam CT (3D X-Ray)
iTero/TRIOS
CBCT
* Pricing ranges are estimates. Contact the practice for a personalized quote.
Orthodontists at this office
provider
headshot
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Dr. Theodore K. Wu
NPI verified · no bio or photo on file
Lead OrthodontistAccepting New Patients
provider
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Dr. Tim Holzhauer
NPI verified · no bio or photo on file
Accepting New Patients
provider
headshot
headshot
Dr. Liz Holzhauer, DMD
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients
Insurance accepted
Accepts dental insurance from several providers; helps patients maximize benefits and minimize out-of-pocket costs.
What patients say
Latest review 7 weeks ago
What patients praise
- Nervous patients and children are often calmed with techniques like music, hand-holding, and a heated massage chair during procedures.
- Multiple office locations with free parking and easy highway access make routine visits convenient.
- The dental team, including Dr. Theodore K. Wu and Dr. Tim and Liz Holzhauer, is described as thorough and willing to coordinate care with outside specialists.
Things to know
- A few reviews describe billing frustrations, including interest charged before insurance was processed and delays tied to insurance issues.
- A couple of reviews mention scheduling hiccups, such as a wait past the appointment time or a miscommunicated cleaning appointment.
Who it suits
- Anxious or nervous patients
Doctors patients mention
- Dr. Theodore K. Wu · 17 reviews
- Dr. Tim Holzhauer · 15 reviews
- Dr. Liz Holzhauer · 14 reviews
- Dr Austin · 10 reviews
- Dr Meltzer · 4 reviews
Orthodontic care in reviews
Few reviews discuss orthodontic treatment specifically; the feedback above reflects general dental visits.
- Last 90 days
- 40 reviews
- averaging 5.0★
- Last 12 months
- 112 reviews
- averaging 4.9★
- Owner replies
- 60% of reviews
- Compared with West Hartford
- Higher rated than 63%
- of 8 practices we track
18
Oct 2023Sep 2026
| Oct 2023 | 9 |
|---|---|
| Nov 2023 | 5 |
| Dec 2023 | 9 |
| Jan 2024 | 13 |
| Feb 2024 | 13 |
| Mar 2024 | 10 |
| Apr 2024 | 7 |
| May 2024 | 6 |
| Jun 2024 | 8 |
| Jul 2024 | 3 |
| Aug 2024 | 12 |
| Sep 2024 | 7 |
| Oct 2024 | 13 |
| Nov 2024 | 9 |
| Dec 2024 | 6 |
| Jan 2025 | 10 |
| Feb 2025 | 13 |
| Mar 2025 | 2 |
| Apr 2025 | 12 |
| May 2025 | 6 |
| Jun 2025 | 10 |
| Jul 2025 | 9 |
| Aug 2025 | 9 |
| Sep 2025 | 6 |
| Oct 2025 | 9 |
| Nov 2025 | 9 |
| Dec 2025 | 9 |
| Jan 2026 | 4 |
| Feb 2026 | 7 |
| Mar 2026 | 10 |
| Apr 2026 | 5 |
| May 2026 | 10 |
| Jun 2026 | 9 |
| Jul 2026 | 18 |
| Aug 2026 | 10 |
| Sep 2026 | 10 |
- 20214.9
- 20225.0
- 20234.9
- 20245.0
- 20255.0
- 20264.9
1★5★
PraiseCriticism
- The dentist57 / 2
- Friendly staff51 / 1
- Clear explanations28
- Gentle, comfortable care27
- Office & technology16 / 1
- Treatment results11 / 1
- Scheduling & wait times8 / 2
- Cost, insurance & financing4 / 4
| Theme | Praise | Criticism |
|---|---|---|
| The dentist | 57 | 2 |
| Friendly staff | 51 | 1 |
| Clear explanations | 28 | 0 |
| Gentle, comfortable care | 27 | 0 |
| Office & technology | 16 | 1 |
| Treatment results | 11 | 1 |
| Scheduling & wait times | 8 | 2 |
| Cost, insurance & financing | 4 | 4 |
Recent reviews from Google
4.9
1,002 reviews
David Chambers
a month ago
The utmost in patient care and pain free dental work. Dr Wu is a great listener, and works very well with you to set plans that work specifically for your situation. Simply the Best ive found in my 71 yrs of visiting dentists.
Junior Bentley
a month ago
Dr. Katherine Grosso provided me with one of the best and most complete periodontics and implant surgery.
Cheryl Davis
3 months ago
Best. Dentist. Practice. Ever. I could not be happier with this practice. The office is technologically advanced well ahead of most other offices I’ve visited. They are all top notch professionals. Very friendly group of people to work with. I was with Canton Valley Dental, Canton Ct for 10 years prior to moving over to Blue Back Dental last year. After having several bad experiences (like chipping my front tooth during molar extraction and saying they couldn’t fix it yet Blue Back literally fixed it in 5 minutes! ) with CVD I moved to BBD. Wish I left sooner as I would have avoided so many costly problems with inferior dental work at CVD. I highly recommend Blue Back Dental. 👍👍👍👍👍
Nancy H
4 months ago
Super friendly and organized staff. Excellent dentists with a great bedside manner. Definitely recommend.
Matt Carbone
4 months ago
Dr. Tim and his team are incredible. The standard of care at Blue Back Dental far exceeds any other practice I’ve experienced. You can tell that they truly care about their patients and the work they do. I can’t believe I’m leaving a Google Review for a dental practice, but they are that awesome!
Questions about this practice
What orthodontic treatments does Blue Back Dental offer?
Blue Back Dental offers: Invisalign, TMJ Treatment, Clear Aligners, Traditional Braces.
Is Blue Back Dental accepting new patients?
Blue Back Dental is currently welcoming new patients in West Hartford, CT. Call (860) 530-4900 or book online to schedule.
Where is Blue Back Dental located?
Blue Back Dental is located at 65 Memorial Rd Suite 400. Get directions: https://maps.google.com/?cid=15988525555143837427&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Blue Back Dental?
Blue Back Dental office hours: Mon 8:00 AM–5:00 PM, Tue 8:00 AM–5:00 PM, Wed 8:00 AM–5:00 PM, Thu 8:00 AM–5:00 PM, Fri 8:00 AM–5:00 PM, Sat 8:00 AM–1:00 PM, Sun Closed–Closed.
Does Blue Back Dental offer payment plans?
Yes, Blue Back Dental offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Blue Back Dental?
Blue Back Dental is staffed by Dr. Theodore K. Wu, Dr. Tim Holzhauer, Dr. Liz Holzhauer.
What is the patient rating for Blue Back Dental?
Blue Back Dental has a 4.9-star rating based on 1002 patient reviews on Google.
How long has Blue Back Dental been in practice?
Blue Back Dental has been providing orthodontic care since 2006, serving the West Hartford, CT community for over 20 years.
Research with AI
Accepting new patients
Est. 2006
Payment Plans Available
In-House Financing
Weekend Hours
Online Booking Available
Emergency Hours Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
Free Lot Parking
Free Street Parking
Paid Parking Available
Garage Parking
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon8:00 AM – 5:00 PM
Tue8:00 AM – 5:00 PM
Wed8:00 AM – 5:00 PM
Thu8:00 AM – 5:00 PM
Fri8:00 AM – 5:00 PM
Sat8:00 AM – 1:00 PM
SunClosed
- Google reviews synced
- SOURCED
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