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AAO MemberAccepting new patients
Pollack Orthodontics
Pollack Orthodontics has served the greater Hartford community for over 35 years, offering comprehensive orthodontic care including braces, Invisalign clear aligners, Damon self-ligating braces, early treatment for children, and TMJ/TMD treatment.
991 Main St #2c, East Hartford, CT 06108
4.8(146 reviews)
About Pollack Orthodontics
Dr. Mark Pollack's patients point to results that hold up ten to sixteen years later, including early phase-1 treatment for kids as young as eight.
Dr. Mark Pollack draws steady praise for treatment results that last well beyond the braces coming off, with several patients noting straight teeth ten to sixteen years on. Early treatment for young children comes up more than usual here, alongside Invisalign journeys that reviewers say showed visible progress within weeks. Reviews also describe a doctor who calls treatment as he sees it rather than pushing unnecessary work, and who stays patient through multi-year cases, including one extended from two to four years due to health complications.
Summary of 78 patient reviews, December 2017–September 2026, updated September 2026
Pollack Orthodontics has served the greater Hartford community for over 35 years, offering comprehensive orthodontic care including braces, Invisalign clear aligners, Damon self-ligating braces, early treatment for children, and TMJ/TMD treatment.
Dr. Mark Pollack and his experienced staff provide individualized treatment plans for children, teens, and adults across two office locations.
Treatments offered
Early TreatmentInvisalignLingual BracesSelf-Ligating BracesTMJ TreatmentTraditional BracesRetainersClear Aligners
Who They Treat
Pollack Orthodontics provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Technology & Equipment
Pollack Orthodontics uses modern orthodontic technology to deliver precise, comfortable treatment.
3D Digital Scanning
iTero/TRIOS
Orthodontists at this office
provider
headshot
headshot
Dr. Mark Pollack, DDS
NPI verified · no bio or photo on file
Lead OrthodontistNPI VERIFIEDAccepting New Patients
Insurance accepted
2 plans listedAetnaCigna
Dental plans that cover orthodontic treatment may qualify for Invisalign coverage; patients should verify with their insurance provider.
What patients say
Latest review 6 weeks ago
What patients praise
- Long-term results are a recurring theme, with patients reporting straight teeth a decade or more after finishing treatment.
- Early phase-1 treatment for young children, some as young as eight, comes up often in reviews.
- Dr. Pollack is described as honest about what treatment is or isn't needed, rather than upselling.
Who it suits
- Families with young children starting early treatment
- Adults considering Invisalign
Doctors patients mention
- Dr. Mark Pollack · 48 reviews
- Last 90 days
- 8 reviews
- averaging 4.6★
- Last 12 months
- 32 reviews
- averaging 4.9★
- Owner replies
- 1% of reviews
7
Oct 2023Sep 2026
| Oct 2023 | 4 |
|---|---|
| Nov 2023 | 2 |
| Dec 2023 | 1 |
| Jan 2024 | 1 |
| Feb 2024 | 2 |
| Mar 2024 | 2 |
| Apr 2024 | 3 |
| May 2024 | 4 |
| Jun 2024 | 3 |
| Jul 2024 | 3 |
| Aug 2024 | 4 |
| Sep 2024 | 6 |
| Oct 2024 | 5 |
| Nov 2024 | 2 |
| Dec 2024 | 3 |
| Jan 2025 | 2 |
| Feb 2025 | 3 |
| Mar 2025 | 2 |
| Apr 2025 | 3 |
| May 2025 | 3 |
| Jun 2025 | 0 |
| Jul 2025 | 3 |
| Aug 2025 | 1 |
| Sep 2025 | 2 |
| Oct 2025 | 2 |
| Nov 2025 | 1 |
| Dec 2025 | 7 |
| Jan 2026 | 4 |
| Feb 2026 | 2 |
| Mar 2026 | 1 |
| Apr 2026 | 0 |
| May 2026 | 4 |
| Jun 2026 | 2 |
| Jul 2026 | 2 |
| Aug 2026 | 2 |
| Sep 2026 | 4 |
- 5★145
- 4★2
- 3★1
- 2★1
- 1★5
- 20173.7
- 20184.7
- 20195.0
- 20204.3
- 20215.0
- 20225.0
- 20234.9
- 20244.8
- 20255.0
- 20264.9
1★5★
- Braces14
- Invisalign / clear aligners8
- Early (phase 1) treatment5
PraiseCriticism
- Friendly staff33 / 2
- The orthodontist31 / 1
- Treatment results24
- Great with kids14 / 2
- Clear explanations12 / 2
- Gentle, comfortable care10
- Responsiveness5 / 1
- Scheduling & wait times4 / 1
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 33 | 2 |
| The orthodontist | 31 | 1 |
| Treatment results | 24 | 0 |
| Great with kids | 14 | 2 |
| Clear explanations | 12 | 2 |
| Gentle, comfortable care | 10 | 0 |
| Responsiveness | 5 | 1 |
| Scheduling & wait times | 4 | 1 |
Recent reviews from Google
4.8
146 reviews
Shawn Edmondson
4 months ago
They are very nice and you are in and out very fast!!!! There very friendly I was very comfortable with them and I'm not a person to get so comfortable sooooo fast!!!!!! I love them!!!!!! They have my vote all day!!!!! May God Bless you all.
Trae West
4 months ago
Dr. Pollack and the entire staff provided an excellent experience from start to finish. The professionalism, kindness, and care shown at every appointment made me feel comfortable and valued as a patient. Dr. Pollack did an amazing job, and I’m truly happy with my new smile and overall results. The staff was always friendly, welcoming, and professional, which made every visit a positive one. I highly recommend Dr. Pollack & Staff to anyone looking for quality orthodontic care and outstanding customer service.
Aaliya Rehman
9 months ago
I only look forward to going to the orthodontist because of how much fun I have talking to Dr pollack and the rest of the staff, they make me feel like family and always greet there patients with warm smiles. I truly cannot recommend Dr. Pollack enough, he is so kind and extremely honest and trustworthy.
Tiffany Smith
9 months ago
My son called me as soon as he left the office with dad and said Building mommy that was such an amazing experience. The people were so nice and they gave me a water bottle. My son is 8
Rosa Sanchez
Edited a year ago
This place is amazing and super friendly. I love the way they may sure I understood what my daughters treatments would be and I also love the nice gift I got on our first visit that was really sweet of them, especially since they gave one to each of us. No wait time either appointment was real quick to get us in the room and to see the doctor. I really recommend. Staff and Dr. Pollack are great people
Questions about this practice
What orthodontic treatments does Pollack Orthodontics offer?
Pollack Orthodontics offers: Early Treatment, Invisalign, Lingual Braces, Self-Ligating Braces, TMJ Treatment, Traditional Braces, Retainers, Clear Aligners.
Does Pollack Orthodontics accept dental insurance?
Pollack Orthodontics accepts Aetna, Cigna.
Does Pollack Orthodontics offer free consultations?
Yes, Pollack Orthodontics offers a free initial orthodontic consultation. Call (860) 289-5159 to schedule.
Is Pollack Orthodontics accepting new patients?
Pollack Orthodontics is currently welcoming new patients in East Hartford, CT. Call (860) 289-5159 to schedule.
Where is Pollack Orthodontics located?
Pollack Orthodontics is located at 991 Main St #2c. Get directions: https://maps.google.com/?cid=12242509493126546815&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Pollack Orthodontics?
Pollack Orthodontics office hours: Mon 9:00 AM–5:00 PM, Tue 9:00 AM–5:00 PM, Wed 9:00 AM–5:00 PM, Thu 9:00 AM–5:00 PM, Fri Closed–Closed, Sat Closed–Closed, Sun Closed–Closed.
Does Pollack Orthodontics offer payment plans?
Yes, Pollack Orthodontics offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Pollack Orthodontics?
Pollack Orthodontics is staffed by Dr. Mark Pollack. The practice is a member of the American Association of Orthodontists (AAO).
What is the patient rating for Pollack Orthodontics?
Pollack Orthodontics has a 4.8-star rating based on 146 patient reviews on Google.
How long has Pollack Orthodontics been in practice?
Pollack Orthodontics has been providing orthodontic care since 1989, serving the East Hartford, CT community for over 37 years.
Research with AI
Accepting new patients
Est. 1989
Free Consultation
Payment Plans Available
Weekend Hours
Programs & Discounts
Referral Program
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
Mon9:00 AM – 5:00 PM
Tue9:00 AM – 5:00 PM
Wed9:00 AM – 5:00 PM
Thu9:00 AM – 5:00 PM
FriClosed
SatClosed
SunClosed
- Google reviews synced
- SOURCED
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