The Downtown Dentist

I have trusted this place with my child’s oral health for the last two years. I have paid for their youth dental plan with trust that they would take care of their teeth. After being bullied every time about it how their teeth looked enamel wise but then being told “they were fine for now,” I finally had enough and took her to a dentist who listened to my concerns with their enamel. I was shocked to find out their enamel had some developmental problems that lead to cavities that could have been caught from the beginning if this place just did their job and cared about their teeth. Now out thousands of dollars with this place and to spend thousands more to fix my child’s teeth because of Downtown Dental. Don’t bother going here or their second location.

Minimal professionalism. Didn't return my messages about status of insurance coverage for lower partials after all the preliminary process for lower partials were done. Just needed to be sent to the lab. After 8 months I was called and told my insurance would cover the cost 100%,which I had already told the receptionist after I checked with my insurance. When I was called to be told this I was also informed that the scan on my lower teeth would have to be redone because it has been too long since they were done. When I said that it wasn't my fault, the employee tried to gaslight me. Wow! So unprofessional.

I’ve been a patient here for more than 10 years! That alone speaks to the level of care, compassion, and comfort that they provide. I was so afraid of dental/oral hygiene, that I had not received care as a young adult for many years. They helped ease my anxiety, and put me on the path to good health!! I’ve been going there since and will continue to be a patient there until the end of time! (LoL). I also appreciate that they support other local business and community organizations!!! Thank you! Check out these before and after pictures to see how good they are with their craft! (I just realized that the “before” picture below was not uploaded. Still says “pending”. Hmm. Too bad because the difference is significant!! Good job Doc!)

It’s a very welcoming office that I feel confidant in handling my dental needs - I highly recommend them!

I have been coming to the same dental location on Willamette for 40 years when it was owned by Dr Wagle. Dr Rohleder the current owner and her staff is carrying on the same friendly tradition I am used to.