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Board CertifiedAccepting new patients
CitiDent
CitiDent is a board-certified orthodontic practice in San Francisco, CA.
120 Battery St, San Francisco, CA 94111
4.9(407 reviews)
About CitiDent
Downtown San Francisco patients highlight a spa-like, tech-forward office with 3D scans, and note they weren't pushed into unnecessary work.
CitiDent's office is frequently described as clean, modern, and calming, with 3D imaging and scans used to plan treatment. Reviews mention Invisalign and braces cases moving on predictable timelines, with Dr. Amini and Dr. Ngo most often credited for explaining each step and using models or before/after photos to show progress. A number of reviewers, some traveling in from the East Bay or Peninsula, specifically note they weren't pressured into extra procedures, though a couple describe the opposite experience.
Summary of 200 patient reviews, February 2022–September 2026, updated September 2026
Treatments offered
Technology & Equipment
CitiDent uses modern orthodontic technology to deliver precise, comfortable treatment.
3D Digital Scanning
Cone Beam CT (3D X-Ray)
Laser Dentistry
iTero/TRIOS
CBCT
laser
Orthodontists at this office
provider
headshot
headshot
Dr. AMANDA CHENG --, DMD
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients11 yrs experience
Insurance accepted
4 plans listedAetnaDelta Dental PPOHumanaRenaissance Dental
CitiDent does not list Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.
What patients say
Latest review 8 weeks ago
What patients praise
- The office is repeatedly described as modern and spa-like, with 3D imaging used to plan care.
- Reviewers often mention feeling informed rather than sold to, with treatment plans laid out clearly before work begins.
- Some patients note traveling from outside the city to keep seeing their doctor here.
Things to know
- A few reviews describe feeling pressured toward treatments they saw as unnecessary, such as fillings for minor cavities.
- A couple of reviews mention difficulty getting an appointment or parking nearby.
Who it suits
- Anxious or nervous patients
- Patients transferring mid-treatment from another practice
Doctors patients mention
- Dr. Amini · 48 reviews
- Dr. Ngo · 35 reviews
- Dr. Valaei · 9 reviews
- Dr. Rae · 3 reviews
- Last 90 days
- 9 reviews
- averaging 5.0★
- Last 12 months
- 26 reviews
- averaging 4.8★
- Owner replies
- 1% of reviews
- Compared with San Francisco
- Higher rated than 50%
- of 20 practices we track
24
Oct 2023Sep 2026
| Oct 2023 | 6 |
|---|---|
| Nov 2023 | 7 |
| Dec 2023 | 3 |
| Jan 2024 | 1 |
| Feb 2024 | 24 |
| Mar 2024 | 21 |
| Apr 2024 | 15 |
| May 2024 | 2 |
| Jun 2024 | 4 |
| Jul 2024 | 1 |
| Aug 2024 | 3 |
| Sep 2024 | 3 |
| Oct 2024 | 1 |
| Nov 2024 | 1 |
| Dec 2024 | 4 |
| Jan 2025 | 2 |
| Feb 2025 | 4 |
| Mar 2025 | 5 |
| Apr 2025 | 2 |
| May 2025 | 7 |
| Jun 2025 | 7 |
| Jul 2025 | 1 |
| Aug 2025 | 4 |
| Sep 2025 | 3 |
| Oct 2025 | 1 |
| Nov 2025 | 0 |
| Dec 2025 | 0 |
| Jan 2026 | 2 |
| Feb 2026 | 2 |
| Mar 2026 | 5 |
| Apr 2026 | 3 |
| May 2026 | 2 |
| Jun 2026 | 4 |
| Jul 2026 | 1 |
| Aug 2026 | 4 |
| Sep 2026 | 2 |
- 5★400
- 4★11
- 3★1
- 2★0
- 1★8
- 20134.8
- 20145.0
- 20155.0
- 20165.0
- 20173.0
- 20183.0
- 20195.0
- 20204.8
- 20214.7
- 20224.9
- 20235.0
- 20245.0
- 20255.0
- 20264.8
1★5★
- Invisalign / clear aligners6
- Retainers4
- Braces3
PraiseCriticism
- The orthodontist94 / 1
- Friendly staff65
- Clear explanations51 / 1
- Gentle, comfortable care42
- Office & technology39
- Scheduling & wait times20 / 2
- Cost, insurance & financing17 / 1
- Treatment results13
| Theme | Praise | Criticism |
|---|---|---|
| The orthodontist | 94 | 1 |
| Friendly staff | 65 | 0 |
| Clear explanations | 51 | 1 |
| Gentle, comfortable care | 42 | 0 |
| Office & technology | 39 | 0 |
| Scheduling & wait times | 20 | 2 |
| Cost, insurance & financing | 17 | 1 |
| Treatment results | 13 | 0 |
Recent reviews from Google
4.9
407 reviews
john thorpe
2 months ago
These guys were great - I was sent there twice as my dentist thought I might have a root canal issue/other problem - turns out I didn’t but they couldn’t have been nicer, more professional or faster in dealing with everything. And I’m saying this as someone with a real fear of the dentists chair!
Maggie
3 months ago
Dr. Rae is fantastic and the staff are all so friendly and helpful. I came in for a new patient exam and cleaning, and the entire appointment took less than an hour while still being incredibly thorough. Dr. Rae took the time to do a full assessment, thoughtfully answered all of my questions and concerns, and made sure I felt comfortable throughout the visit (truly some of the best bedside manner I’ve experienced!). Very happy with my choice to come to CitiDent :)
David Bacon
4 months ago
The team at CitiDent are the ultimate professionals and always there to help. I am moving out of state and needed to get a check up and cleaning before I left. When I called the receptionist she was able to fit me in before my move date. Dr. Ngo is an amazing Dentist who always puts your comfort first. I would highly recommend CitiDent.
Emma Kuehl
4 months ago
I will say this forever and ever Citident is the best!! Dr. Ngo is so quick and efficient and has great bedside manner. I have been seeing her for about 5 years now. Her assistant RJ was friendly and great as well. I would recommend this dentist to ANYONE!
Kevin Kory
5 months ago
Great experience for my cleaning and my cavity filling. The filling process was particularly smooth and comfortable. They had a suction device that protected the tongue, which was a nice touch. I didn’t feel upsold at all for extra services, which I’ve definitely experienced at other dentists.
Questions about this practice
What orthodontic treatments does CitiDent offer?
CitiDent offers: Invisalign, Clear Aligners, TMJ Treatment.
Does CitiDent accept dental insurance?
CitiDent accepts Aetna, Delta Dental PPO, Humana, Renaissance Dental.
Is CitiDent accepting new patients?
CitiDent is currently welcoming new patients in San Francisco, CA. Call (415) 391-4466 to schedule.
Where is CitiDent located?
CitiDent is located at 120 Battery St. Get directions: https://maps.google.com/?cid=16213999562651968835&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for CitiDent?
CitiDent office hours: Mon 9:00 AM–5:00 PM, Tue 9:00 AM–5:00 PM, Wed 9:00 AM–5:00 PM, Thu 9:00 AM–5:00 PM, Fri 9:00 AM–5:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Who are the orthodontists at CitiDent?
CitiDent is staffed by Dr. AMANDA CHENG --. The practice is board-certified.
What is the patient rating for CitiDent?
CitiDent has a 4.9-star rating based on 407 patient reviews on Google.
How long has CitiDent been in practice?
CitiDent has been providing orthodontic care since 2005, serving the San Francisco, CA community for over 21 years.
Research with AI
Accepting new patients
Est. 2005
Programs & Discounts
Referral Program
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
Mon9:00 AM – 5:00 PM
Tue9:00 AM – 5:00 PM
Wed9:00 AM – 5:00 PM
Thu9:00 AM – 5:00 PM
Fri9:00 AM – 5:00 PM
SatClosed
SunClosed
- Google reviews synced
- SOURCED
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