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Board CertifiedAccepting new patients
San Diego Smile Pros
San Diego Smile Pros is a board-certified orthodontic practice in San Diego, CA.
239 Laurel St # 201, San Diego, CA 92101
5.0(507 reviews)
About San Diego Smile Pros
Kid-friendly touches like a toy-filled play area, movies, and cookies after appointments make young children genuinely eager for visits here.
San Diego Smile Pros treats a large share of young children and families with multiple kids in treatment, and reviews highlight extras like a play area, movies, and post-appointment cookies that keep anxious kids calm. Dr. Hayes is frequently noted for pediatric patience, though a few reviews mention she is only in the office two days a week, while Dr. Matthew Durschlag is described as thorough in explaining treatment plans. Invisalign comes up often, with reviews citing crossbite correction and cases completed in under a year, though a handful of reviewers report unresolved alignment issues or teeth shifting back after finishing treatment.
Summary of 200 patient reviews, September 2024–July 2026, updated September 2026
Treatments offered
Who They Treat
San Diego Smile Pros provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Technology & Equipment
San Diego Smile Pros uses modern orthodontic technology to deliver precise, comfortable treatment.
3D Digital Scanning
Cone Beam CT (3D X-Ray)
In-House 3D Printing
Accelerated Treatment
TADs / Mini-Screws
iTero/TRIOS
CBCT
3D printing
accelerated ortho
TADs
Orthodontists at this office
provider
headshot
headshot
Dr. MATTHEW DURSCHLAG, D.D.S., MS
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients14 yrs experience
Insurance accepted
2 plans listedAetnaHumana
San Diego Smile Pros does not list Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.
What patients say
Latest review 2 months ago
What patients praise
- The office is set up specifically for children, with a play area, prizes, movies, and cookies that ease anxiety around appointments.
- Dr. Hayes is repeatedly credited with pediatric patience, and one family described a doctor calling after hours to check on a child post-procedure.
- Invisalign cases, including crossbite correction, are often described as completed within nine to twelve months.
Things to know
- A few reviews describe treatment results that didn't hold up, including teeth shifting back after finishing or a front tooth remaining misaligned despite significant cost and time.
- Some reviews mention billing frustrations, including being charged again for a replacement Invisalign set or an extra fee for a follow-up visit.
Who it suits
- Young children and families with several kids in treatment
- Anxious or nervous patients
- Adults considering Invisalign
Doctors patients mention
- Dr. Matthew Durschlag · 16 reviews
- Dr. Hayes · 29 reviews
- Last 90 days
- 39 reviews
- averaging 4.9★
- Last 12 months
- 153 reviews
- averaging 5.0★
- Owner replies
- 36% of reviews
- typically within 19 days
- Compared with San Diego
- Higher rated than 86%
- of 21 practices we track
80
Oct 2023Sep 2026
| Oct 2023 | 0 |
|---|---|
| Nov 2023 | 1 |
| Dec 2023 | 6 |
| Jan 2024 | 80 |
| Feb 2024 | 0 |
| Mar 2024 | 5 |
| Apr 2024 | 2 |
| May 2024 | 0 |
| Jun 2024 | 0 |
| Jul 2024 | 0 |
| Aug 2024 | 0 |
| Sep 2024 | 8 |
| Oct 2024 | 18 |
| Nov 2024 | 1 |
| Dec 2024 | 1 |
| Jan 2025 | 0 |
| Feb 2025 | 0 |
| Mar 2025 | 39 |
| Apr 2025 | 2 |
| May 2025 | 0 |
| Jun 2025 | 2 |
| Jul 2025 | 6 |
| Aug 2025 | 0 |
| Sep 2025 | 1 |
| Oct 2025 | 0 |
| Nov 2025 | 56 |
| Dec 2025 | 17 |
| Jan 2026 | 1 |
| Feb 2026 | 0 |
| Mar 2026 | 0 |
| Apr 2026 | 1 |
| May 2026 | 3 |
| Jun 2026 | 48 |
| Jul 2026 | 25 |
| Aug 2026 | 1 |
| Sep 2026 | 0 |
- 5★490
- 4★6
- 3★1
- 2★1
- 1★2
- 20195.0
- 20205.0
- 20215.0
- 20225.0
- 20235.0
- 20245.0
- 20254.9
- 20265.0
1★5★
- Invisalign / clear aligners23
- Braces15
PraiseCriticism
- Great with kids70 / 1
- Friendly staff61 / 2
- The orthodontist48 / 2
- Treatment results26 / 2
- Gentle, comfortable care24 / 1
- Clear explanations19
- Scheduling & wait times14 / 2
- Office & technology15
| Theme | Praise | Criticism |
|---|---|---|
| Great with kids | 70 | 1 |
| Friendly staff | 61 | 2 |
| The orthodontist | 48 | 2 |
| Treatment results | 26 | 2 |
| Gentle, comfortable care | 24 | 1 |
| Clear explanations | 19 | 0 |
| Scheduling & wait times | 14 | 2 |
| Office & technology | 15 | 0 |
Recent reviews from Google
5.0
507 reviews
Jessica Cvetic
2 months ago
Our family has had such a wonderful experience here! From the moment you walk in, the environment is welcoming, fun, and so thoughtfully designed to make children feel comfortable and at ease. Every member of the team is incredibly kind, patient, and caring. They take the time to make both kids and parents feel heard, and you can truly tell they love what they do. The level of customer service is exceptional, and every visit has been smooth, organized, and stress-free. Thank you for creating such a positive dental experience for children. It’s rare to find a practice that combines professionalism, genuine compassion, and outstanding service so seamlessly. We highly recommend this office to any family looking for a pediatric dentist who truly goes above and beyond!
Maria
2 months ago
I stumbled upon this place with a Google search and couldn't have been more pleased!! The staff and Dr's are amazing! I'm here for adult invisilagn and they are experts in their craft. I first inquired with my dentist for invisalign and their evaluation wasn't as comprehensive as San Diego Smile Pros. I highly highly recommend this place!
Jordan Simmons
2 months ago
5 star service everytime I come! Been working with smile pros for almost 2 years and there’s never been any issues! Highly recommend them if your looking for braces !
Veronica Lewandowski
2 months ago
San Diego Smile Pro’s is such an excellent place. They are great with our young kids and have a wonderful and clean environment!
Josh Pobur
2 months ago
SD smile pros is top notch! They use high tech equipment, they’re very efficient and the staff is SO friendly! Both my kids were so happy with their new smiles!
Questions about this practice
What orthodontic treatments does San Diego Smile Pros offer?
San Diego Smile Pros offers: Invisalign, Clear Aligners, Traditional Braces, Surgical Orthodontics, Self-Ligating Braces, Retainers.
Does San Diego Smile Pros accept dental insurance?
San Diego Smile Pros accepts Aetna, Humana.
Is San Diego Smile Pros accepting new patients?
San Diego Smile Pros is currently welcoming new patients in San Diego, CA. Call (619) 291-5266 to schedule.
Where is San Diego Smile Pros located?
San Diego Smile Pros is located at 239 Laurel St # 201. Get directions: https://maps.google.com/?cid=14527936857053260358&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for San Diego Smile Pros?
San Diego Smile Pros office hours: Mon 8:40 AM–5:30 PM, Tue 9:00 AM–5:30 PM, Wed 12:00–5:30 PM, Thu 8:40 AM–5:30 PM, Fri 8:30 AM–1:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does San Diego Smile Pros offer payment plans?
Yes, San Diego Smile Pros offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at San Diego Smile Pros?
San Diego Smile Pros is staffed by Dr. MATTHEW DURSCHLAG. The practice is board-certified.
What is the patient rating for San Diego Smile Pros?
San Diego Smile Pros has a 5-star rating based on 507 patient reviews on Google.
How long has San Diego Smile Pros been in practice?
San Diego Smile Pros has been providing orthodontic care since 2008, serving the San Diego, CA community for over 18 years.
Research with AI
Accepting new patients
Est. 2008
Payment Plans Available
Virtual Consultations
Programs & Discounts
Military Discount
Accessibility & Parking
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
Free Lot Parking
Free Street Parking
CashCredit CardsDebit CardsContactless / NFC
Mon8:40 AM – 5:30 PM
Tue9:00 AM – 5:30 PM
Wed12:00 – 5:30 PM
Thu8:40 AM – 5:30 PM
Fri8:30 AM – 1:00 PM
SatClosed
SunClosed
- Google reviews synced
- SOURCED
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