Tap to connect directly with this practice
Board CertifiedAccepting new patients
BigSmile Orthodontics Riverside
Big Smile Ortho offers comprehensive orthodontic treatment in Riverside and Chino, CA, featuring traditional braces, clear aligners (Invisalign and Angelalign), lingual braces, and Phase I early interceptive therapy.
11705 Slate Ave #150A, Riverside, CA 92505
4.8(189 reviews)
About BigSmile Orthodontics Riverside
Siblings often go through braces together here, with Dr. Tong credited for patiently explaining each step to nervous kids.
BigSmile Orthodontics Riverside sees an unusually high number of young children, and reviews often mention point or reward systems designed to keep kids engaged through braces or early treatment. Families with multiple children in treatment at once describe siblings being managed within the same practice, and Dr. Hongsheng Tong is repeatedly credited with explaining brackets, retainers, and treatment steps in a way that eases nerves. The office itself comes up as clean and welcoming, with several reviewers noting short wait times and flexible scheduling around school and work.
Summary of 181 patient reviews, May 2018–September 2026, updated September 2026
Big Smile Ortho offers comprehensive orthodontic treatment in Riverside and Chino, CA, featuring traditional braces, clear aligners (Invisalign and Angelalign), lingual braces, and Phase I early interceptive therapy.
The practice is staffed by board-certified orthodontists providing personalized treatment for children, teens, and adults.
Treatments offered
Who They Treat
BigSmile Orthodontics Riverside provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Technology & Equipment
BigSmile Orthodontics Riverside uses modern orthodontic technology to deliver precise, comfortable treatment.
3D Digital Scanning
In-House 3D Printing
Accelerated Treatment
iTero/TRIOS
3D printing
accelerated ortho
Orthodontists at this office
provider
headshot
headshot
Hongsheng Tong, DDS, PhD
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients
Insurance accepted
4 plans listedAetnaDelta Dental PPOHumanaRenaissance Dental
BigSmile Orthodontics Riverside does not list Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.
What patients say
Latest review 6 weeks ago
What patients praise
- The office is set up for young patients, with reward systems and staff noted as patient with children's anxiety during procedures.
- Several families describe having multiple children treated here at the same time, sometimes across multi-year braces timelines.
- Dr. Tong is highlighted for explaining brackets and retainer care clearly and for patience during appointments.
Things to know
- A few reviews describe rude or unprofessional interactions with staff, including one account of private payment information being discussed openly.
- Some reviewers report unanswered calls or messages and unresolved billing questions after treatment ended.
Who it suits
- Young children
- Families with several kids in treatment at once
- Teens and adults in traditional or clear braces
Doctors patients mention
- Dr. Hongsheng Tong · 9 reviews
- Last 90 days
- 23 reviews
- averaging 4.8★
- Last 12 months
- 93 reviews
- averaging 4.8★
- Owner replies
- 93% of reviews
- Compared with Riverside
- Higher rated than 50%
- of 27 practices we track
19
Oct 2023Sep 2026
| Oct 2023 | 3 |
|---|---|
| Nov 2023 | 1 |
| Dec 2023 | 2 |
| Jan 2024 | 2 |
| Feb 2024 | 1 |
| Mar 2024 | 5 |
| Apr 2024 | 1 |
| May 2024 | 3 |
| Jun 2024 | 14 |
| Jul 2024 | 19 |
| Aug 2024 | 19 |
| Sep 2024 | 0 |
| Oct 2024 | 3 |
| Nov 2024 | 2 |
| Dec 2024 | 1 |
| Jan 2025 | 0 |
| Feb 2025 | 0 |
| Mar 2025 | 0 |
| Apr 2025 | 1 |
| May 2025 | 1 |
| Jun 2025 | 1 |
| Jul 2025 | 2 |
| Aug 2025 | 2 |
| Sep 2025 | 2 |
| Oct 2025 | 5 |
| Nov 2025 | 5 |
| Dec 2025 | 10 |
| Jan 2026 | 13 |
| Feb 2026 | 3 |
| Mar 2026 | 6 |
| Apr 2026 | 5 |
| May 2026 | 9 |
| Jun 2026 | 16 |
| Jul 2026 | 11 |
| Aug 2026 | 3 |
| Sep 2026 | 6 |
- 5★217
- 4★3
- 3★3
- 2★0
- 1★7
- 20185.0
- 20195.0
- 20203.0
- 20224.4
- 20234.9
- 20245.0
- 20254.6
- 20264.9
1★5★
- Braces60
- Retainers3
- Early (phase 1) treatment3
PraiseCriticism
- Friendly staff61 / 6
- Treatment results46 / 3
- Great with kids34 / 3
- The orthodontist20 / 4
- Clear explanations16 / 3
- Office & technology18
- Scheduling & wait times14 / 1
- Gentle, comfortable care13
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 61 | 6 |
| Treatment results | 46 | 3 |
| Great with kids | 34 | 3 |
| The orthodontist | 20 | 4 |
| Clear explanations | 16 | 3 |
| Office & technology | 18 | 0 |
| Scheduling & wait times | 14 | 1 |
| Gentle, comfortable care | 13 | 0 |
Recent reviews from Google
4.8
189 reviews
Brenda Lomeli
a month ago
Excellent service and great job for the staff members always willing to help with a smile.
นางตระการตา เทียนไสว
2 months ago
I love how clean and bright the office feels. Even on busy days, everyone stays polite and keeps things moving. My braces have been on for almost a year now, and each visit leaves me feeling confident that everything is progressing properly.
LayLop
3 months ago
Amazing staffing. Very friendly with children. Rewards system always motivates my son. Wait time is minimum. Saturday appointments are available.
Adam Otten (JG)
3 months ago
Bigsmile has been super nice during my experience with my braces and it gave me a super beautiful smile when I got my retainer. The staff is super friendly and great at what they do!
Emily
3 months ago
I had a great experience at BigSmile Orthodontics in Riverside. The staff is friendly, professional, and always makes me feel comfortable during my appointments. The office is clean and welcoming, and they take the time to answer any questions I have. I am very happy with my treatment and would recommend BigSmile Orthodontics to anyone looking for quality orthodontic care.
Questions about this practice
What orthodontic treatments does BigSmile Orthodontics Riverside offer?
BigSmile Orthodontics Riverside offers: Invisalign, Lingual Braces, Early Treatment, Clear Aligners, Traditional Braces, Clear Braces, Retainers.
Does BigSmile Orthodontics Riverside accept dental insurance?
BigSmile Orthodontics Riverside accepts Aetna, Delta Dental PPO, Humana, Renaissance Dental.
Does BigSmile Orthodontics Riverside offer free consultations?
Yes, BigSmile Orthodontics Riverside offers a free initial orthodontic consultation. Call (951) 689-8021 to schedule.
Is BigSmile Orthodontics Riverside accepting new patients?
BigSmile Orthodontics Riverside is currently welcoming new patients in Riverside, CA. Call (951) 689-8021 to schedule.
Where is BigSmile Orthodontics Riverside located?
BigSmile Orthodontics Riverside is located at 11705 Slate Ave #150A. Get directions: https://maps.google.com/?cid=1368345439114461983&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for BigSmile Orthodontics Riverside?
BigSmile Orthodontics Riverside office hours: Mon 10:00 AM–6:00 PM, Tue 10:00 AM–6:00 PM, Wed 10:00 AM–6:00 PM, Thu 10:00 AM–6:00 PM, Fri 9:00 AM–4:30 PM, Sat 8:00 AM–1:00 PM, Sun Closed–Closed.
Does BigSmile Orthodontics Riverside offer payment plans?
Yes, BigSmile Orthodontics Riverside offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at BigSmile Orthodontics Riverside?
BigSmile Orthodontics Riverside is staffed by Hongsheng Tong. The practice is board-certified.
What is the patient rating for BigSmile Orthodontics Riverside?
BigSmile Orthodontics Riverside has a 4.8-star rating based on 189 patient reviews on Google.
Research with AI
Accepting new patients
Free Consultation
Payment Plans Available
Weekend Hours
Evening Hours
Online Booking Available
Emergency Hours Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
Free Lot Parking
CashCredit CardsDebit CardsContactless / NFC
Mon10:00 AM – 6:00 PM
Tue10:00 AM – 6:00 PM
Wed10:00 AM – 6:00 PM
Thu10:00 AM – 6:00 PM
Fri9:00 AM – 4:30 PM
Sat8:00 AM – 1:00 PM
SunClosed
- Google reviews synced
- SOURCED
Claim your listing to update info, add photos, and respond to reviews. Claimed profiles are ad-free.
Are you the owner? Claim this listingNearby orthodontists in Riverside
Within 2 miles
Magnolia Modern Dental
4.9 · (457) · Riverside
✓ Board certified · AAO member
Newport Dental & Orthodontics - Riverside, CA (La Sierra)
4.0 · (267) · Riverside · 1 mi
California Dentistry and Orthodontics
4.0 · (42) · Riverside · 2.5 mi