Bright Now! Dental & Orthodontics - Burbank, CA

Terrible service. The MPI (motion pictures insurance) overs both a PPO and HMO dental plan, Currently on the MPI Delta Dental PPO and called to receive an approximate quote for what the average Invisalign might cost for the average misalignment case, just a middle basis. I was trying to research if the average MPI motion pictures dental HMO insurance would be under or over $5500 quote I got from another dentist on my current PPO. But they refused to answer or help me find the answer without a consultation, but I told them the deadline for MPI insurance ends in July and their next appointment wasn't til August and needed a quicker answer. Its very hard to believe that a dentist in Burbank with thousands of movie studio employees has zero baseline on what the out of pocket cost might be for MPI Delta dental USA HMO, if it was under $5500 I would of gone through the trouble to switch and would of given them my Invisalign business, but they simply wouldn't answer and brushed my pretty simple question aside. There's simply no way I'm going to switch insurance only to find out they would actually charge more then the $5500 quote I got from the dentist on my PPO. Very strange behavior.

Very disappointing experience. The nurse was very RUDE and she asked $650 just for removing the wisdom tooth and for the socket to be packed that wasn’t necessary. Be Careful that is fraud and another way to steal your money. . I would not recommend this clinic and doesn’t deserve even a star

The people here are very funny happy and still manage to be very professional. The ladies at the front desk Denise and Ashley are super sweet and helped me with understanding my insurance. Even though it's a dental office it was a great place to be 💕

Came in the super nervous and the front desk girl Ashley was very helpful and had ALOT of patience with me and my brain fog.the staff and the dr were kind and looked liked they loved what they do. The girl Sylvia took my X-rays and helped me to relax bc I have a gag reflex. Big thank you to the team. STAY AWESOME 🦷🥰

I walked out before my treatment even started due to a very poor experience. The staff had very negative, bitter energy and clearly seemed like they did not want to be there. No one responded when I said hello when I walked in, including Ashley front desk. When I was seated, the doctor came over with Ashley and mentioned there was a pricing error. When I asked for clarification, Ashley responded rudely and dismissively with, “We went over this already.” The doctor (Kourey) was kind and professional, but I was still left waiting for a very long time without updates or communication. Overall, the lack of basic respect, communication, and professionalism made me uncomfortable enough to leave before treatment. They also began speaking among themselves about dental tools not working properly and needing to manually adjust during the procedure, which added to my discomfort and made me uneasy about continuing treatment. Horrible Horrible experience and waist of time. Ashley and staff please find another profession that makes you happy.