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James C. Ma DDS - Cosmetic & Orthodontics
Dr.
2721 H St, Bakersfield, CA 93301
4.9(229 reviews)
About James C. Ma DDS - Cosmetic & Orthodontics
Dr. James C. Ma's office is noted for skipping the upsell, presenting treatment options honestly and holding off on work patients don't need.
Reviews describe Dr. James C. Ma as calm and non-alarmist, often citing his willingness to explain options and hold off on unnecessary procedures rather than push extra treatment. Anxious and nervous patients come up often, with notes about gentle handling of fearful adults, kids, and a few special-needs patients. The office is described as clean and small, with generally short waits and same-day scheduling when needed.
Summary of 158 patient reviews, March 2018–September 2026, updated September 2026
Dr.
James C. Ma's practice in Bakersfield, California offers comprehensive dental and orthodontic services, combining cosmetic dentistry with orthodontic treatments. The practice emphasizes patient-centered care with a focus on addressing dental anxiety and providing individualized attention.
Treatments offered
Orthodontists at this office
provider
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Dr. James C. Ma
NPI verified · no bio or photo on file
Lead OrthodontistAccepting New Patients
Insurance accepted
5 plans listedAetnaDelta Dental PPOHumanaRenaissance DentalUnited Concordia
James C. Ma DDS - Cosmetic & Orthodontics does not list Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.
What patients say
Latest review 8 weeks ago
What patients praise
- Reviews repeatedly note that Dr. Ma presents treatment options without pressuring patients into extra procedures.
- Anxious and fearful patients, including some with special needs, are mentioned as being handled with a calm, gentle approach.
- Scheduling is often described as quick, with short waits and same-day appointments available.
Things to know
- A few reviews describe insurance or billing frustrations, including one account of an Invisalign quote considered much higher than elsewhere.
- A couple of reviews mention dental work, such as fillings, needing to be redone.
Who it suits
- Anxious or nervous patients
- Families with several kids in treatment
Doctors patients mention
- Dr. James C. Ma · 78 reviews
- Last 90 days
- 12 reviews
- averaging 4.3★
- Last 12 months
- 71 reviews
- averaging 4.8★
- Owner replies
- 0% of reviews
- Compared with Bakersfield
- Higher rated than 54%
- of 25 practices we track
11
Oct 2023Sep 2026
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- 5★240
- 4★2
- 3★2
- 2★1
- 1★4
- 20185.0
- 20194.9
- 20205.0
- 20214.9
- 20224.8
- 20235.0
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- 20255.0
- 20264.7
1★5★
- Braces3
- Invisalign / clear aligners3
PraiseCriticism
- The orthodontist48 / 1
- Friendly staff44 / 2
- Gentle, comfortable care23 / 1
- Great with kids14
- Scheduling & wait times14 / 1
- Clear explanations12 / 1
- Cost, insurance & financing7 / 4
- Office & technology10 / 1
| Theme | Praise | Criticism |
|---|---|---|
| The orthodontist | 48 | 1 |
| Friendly staff | 44 | 2 |
| Gentle, comfortable care | 23 | 1 |
| Great with kids | 14 | 0 |
| Scheduling & wait times | 14 | 1 |
| Clear explanations | 12 | 1 |
| Cost, insurance & financing | 7 | 4 |
| Office & technology | 10 | 1 |
Recent reviews from Google
4.9
229 reviews
Michael Stamper
3 months ago
Dr Ma is a fantastic dentist. The office is clean and efficient and is like a family setting. Every is nice and the hygienist was very thorough and shared knowledge. The Dr himself remembers your issue even with a a long lapse between appts.
Bebe
Edited 4 months ago
Greeted warmly Great cleaning & tutorial about proper products and oral care Dr. Ma spent time, casual and comfortable conversation. We really appreciate that there is a non- alarmist approach in that office. Options without an upsell push My whole family finally found a dentist we love!
Dale Olvera
4 months ago
DDS. Ma and his staff are the BEST can't say enough!!! Truly looking forward to my next visit keep up the fantastic work guys
Karima Bravo
4 months ago
Dr. Ma and his staff are all such great people! They are all friendly, helpful and have a wealth of knowledge to share. I am so happy I came here. I’ve had procedures done and everything always goes easy and smooth, I hardly feel a thing. The hygienist is so informative and helpful with his recommendations. The wonderful ladies that are at the front desks are always so sweet and welcoming. This is genuinely the best dental office in Bakersfield.
Liz-Marie Stone
5 months ago
Very friendly staff. Very informative and professional. Procedures didn't take too long. They addressed all my concerns and took care of my cavities that even I wasn't aware of. This is honestly the best dentistry I've been to.
Questions about this practice
What orthodontic treatments does James C. Ma DDS - Cosmetic & Orthodontics offer?
James C. Ma DDS - Cosmetic & Orthodontics offers: Invisalign.
Does James C. Ma DDS - Cosmetic & Orthodontics accept dental insurance?
James C. Ma DDS - Cosmetic & Orthodontics accepts Aetna, Delta Dental PPO, Humana, Renaissance Dental, United Concordia.
Is James C. Ma DDS - Cosmetic & Orthodontics accepting new patients?
James C. Ma DDS - Cosmetic & Orthodontics is currently welcoming new patients in Bakersfield, CA. Call (661) 324-9709 to schedule.
Where is James C. Ma DDS - Cosmetic & Orthodontics located?
James C. Ma DDS - Cosmetic & Orthodontics is located at 2721 H St. Get directions: https://maps.google.com/?cid=2411357259976808952&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for James C. Ma DDS - Cosmetic & Orthodontics?
James C. Ma DDS - Cosmetic & Orthodontics office hours: Mon 8:00 AM–5:00 PM, Tue 8:00 AM–5:00 PM, Wed 8:00 AM–5:00 PM, Thu 8:00 AM–5:00 PM, Fri 8:00 AM–5:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Who are the orthodontists at James C. Ma DDS - Cosmetic & Orthodontics?
James C. Ma DDS - Cosmetic & Orthodontics is staffed by Dr. James C. Ma.
What is the patient rating for James C. Ma DDS - Cosmetic & Orthodontics?
James C. Ma DDS - Cosmetic & Orthodontics has a 4.9-star rating based on 229 patient reviews on Google.
Research with AI
Accepting new patients
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
Mon8:00 AM – 5:00 PM
Tue8:00 AM – 5:00 PM
Wed8:00 AM – 5:00 PM
Thu8:00 AM – 5:00 PM
Fri8:00 AM – 5:00 PM
SatClosed
SunClosed
- Google reviews synced
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