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Accepting new patients

Comfort Dental - West Mesa

Comfort Dental – West Mesa, established in 1977, provides orthodontic care in Mesa, Arizona, for children and adults.

1130 S Country Club Dr #101, Mesa, AZ 85210
4.4(854 reviews)
Call Now(480) 461-9866Book OnlineWebsiteDirections
Comfort Dental - West Mesa

About Comfort Dental - West Mesa

Payment plans, cash discounts, and quick same-visit procedures come up often, with dentists like Dr. Matthew Mercer and Dr. Tad Olsen praised for gentle extractions.

This is a general dental practice that also offers traditional braces. Reviews point to flexible financing, including in-house payment plans and discounts for uninsured patients, as a recurring theme, along with procedures like extractions and bone grafts handled quickly in a single visit. Dentists including Dr. Matthew Mercer and Dr. Tad Olsen come up often for gentle extractions patients describe as causing little discomfort, and for laying out treatment plans before starting work. A smaller number of reviews describe billing surprises or scheduling delays.

Summary of 202 patient reviews, August 2023–September 2026, updated September 2026

Comfort Dental – West Mesa, established in 1977, provides orthodontic care in Mesa, Arizona, for children and adults.

The practice is part of a network spanning 150 locations and offers consultations at no charge to prospective patients. The practice delivers orthodontic treatment options for patients seeking alignment correction and bite improvement. Services are available through a team of orthodontists including Dr. Rick A. Kushner, Dr. Tad Olsen, Dr. Jacob Moorhead, and Dr. Matthew Mercer. Treatment planning begins with an initial evaluation to determine appropriate intervention. Comfort Dental – West Mesa operates with evening and weekend hours to accommodate varied patient schedules. The practice accepts appointments through an online booking system. The office functions as an in-network provider with over 18 insurance companies, including most major carriers and Medicaid. Insurance coordinators handle claim filing on behalf of patients to facilitate benefits processing. Payment options include insurance assignment, in-house financing arrangements, and payment plans for patients requiring phased cost distribution. The practice has received a 4.4 rating from 854 Google reviews, reflecting patient feedback on service delivery. Patients in Mesa and surrounding Arizona communities seeking orthodontic evaluation should schedule a consultation to determine individual treatment needs and verify insurance participation for their specific plan.

Treatments offered

Traditional BracesTraditional Braces
GuidesAdult braces cost guide →Teen braces cost guide →Braces cost for kids →

Who They Treat

Comfort Dental - West Mesa provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Technology & Equipment

Comfort Dental - West Mesa uses modern orthodontic technology to deliver precise, comfortable treatment.

TADs / Mini-Screws
TADs

Orthodontists at this office

provider
headshot

Dr. Tad Olsen

NPI verified · no bio or photo on file

Lead OrthodontistNPI VERIFIEDAccepting New Patients
provider
headshot

Dr. Rick A. Kushner

NPI verified · no bio or photo on file

Accepting New Patients
provider
headshot

Dr. Matthew Mercer

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients
provider
headshot

Dr. Jacob Moorhead, DMD

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients

Insurance accepted

6 plans listed
AetnaCareingtonCignaMedicaid / CHIPRenaissance DentalUnited Concordia
Comfort Dental - West Mesa accepts Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.

What patients say

Latest review 7 weeks ago

What patients praise

  • Reviews often mention in-house payment plans and cash discounts for patients without insurance.
  • Several reviewers describe procedures like extractions and bone grafts completed quickly in a single visit.
  • Dr. Matthew Mercer and Dr. Tad Olsen are repeatedly noted for gentle extractions with little discomfort and clear treatment explanations.

Things to know

  • A few reviews describe wait times running well past scheduled appointment slots.
  • Some reviews mention billing or costs not being disclosed until after treatment was completed.

Who it suits

  • Cost-conscious families seeking payment plan options
  • Anxious or nervous patients

Doctors patients mention

  • Dr. Matthew Mercer · 20 reviews
  • Dr. Tad Olsen · 13 reviews
  • Dr. Jacob Moorhead · 4 reviews
  • Dr. Olson · 13 reviews

Orthodontic care in reviews

A small number of reviews mention orthodontic treatment, describing braces and Invisalign with generally positive outcomes, including a teen's improved smile and a flexible payment arrangement for aligners.

Last 90 days
71 reviews
averaging 4.7★
Last 12 months
241 reviews
averaging 4.7★
Owner replies
64% of reviews
typically within 18 days
Reviews per month
32
Oct 2023Sep 2026
Reviews per month
Oct 202310
Nov 202314
Dec 20239
Jan 20245
Feb 20245
Mar 202413
Apr 202413
May 20244
Jun 20246
Jul 202414
Aug 202417
Sep 20248
Oct 20247
Nov 20246
Dec 20241
Jan 20251
Feb 20253
Mar 202514
Apr 202510
May 202521
Jun 202511
Jul 20258
Aug 20256
Sep 20257
Oct 202527
Nov 20259
Dec 202514
Jan 202616
Feb 202624
Mar 202622
Apr 202622
May 202615
Jun 202621
Jul 202632
Aug 202623
Sep 202612
Average rating by year
  • 20234.3
  • 20244.2
  • 20254.5
  • 20264.7
1★5★
Treatments patients mention
  • Invisalign / clear aligners3
What patients talk about
PraiseCriticism
  • The dentist102 / 11
  • Friendly staff72 / 11
  • Gentle, comfortable care40 / 4
  • Clear explanations30 / 5
  • Cost, insurance & financing27 / 8
  • Scheduling & wait times21 / 11
  • Responsiveness14 / 4
  • Treatment results13 / 1
What patients talk about
ThemePraiseCriticism
The dentist10211
Friendly staff7211
Gentle, comfortable care404
Clear explanations305
Cost, insurance & financing278
Scheduling & wait times2111
Responsiveness144
Treatment results131

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Recent reviews from Google

4.4
854 reviews
Whitney Flowers
Whitney Flowers
4 weeks ago
“

I had a great experience at Comfort dental. Dr. Mercer was very kind and informative dentist, the staff was friendly and welcoming as well. I would definitely recommend them for all your dental needs.

Review from Google

Makayla Traeber
Makayla Traeber
a month ago
“

Over the weekend I broke my molar, and as an uninsured individual this was an absolutely terrifying experience to have, knowing how expensive dental can get. I went in on Tuesday, got X-rays done, and said problem tooth extracted in the span of less than 2 hours. It costed WAY less than I was estimating it would. DR. Moorhead and every other staff member who saw me were all very sweet and very understanding of my timidness. I genuinely cannot recommend this place enough, especially to those needing emergency care who may or may not be insured.

Review from Google

Russell Workman
Russell Workman
a month ago
“

I missed my appointment and they still let me come in and see the dentist get taken care of and the lady that took care of me was so nice. Yolanda on the front desk is very nice too. Thank you guys. I gotta say the Dentist was extremely nice himself too

Review from Google

Dani Piastowski
Dani Piastowski
a month ago
“

I originally missed my appointment in the morning however they still got me in in the afternoon. Which I'm so thankful for because my tooth was killing me I wasn't so much pain. The dentist really went above and beyond his job. Not only did he walk me through what he was doing as he was doing it he made sure I was nice and numb and wasn't in any pain during the procedure. I'm going here off and on for about 4 years. And I still continue to recommend friends and family too this dentist office even if you don't have insurance they offer affordable prices! Look forward to going back for my consultation to see about my snap in dentures, I hope it's something I can afford and that will make my confidence and smile 110% better! Thank you comfort dental on country club and Southern please continue to keep doing what you do best! - Your forever patient Dani P. 💙🩵💙🩵 🦷⭐⭐⭐⭐⭐🦷😁

Review from Google

Ana-Leeza Reyes
Ana-Leeza Reyes
a month ago
“

The doctor here is wonderful, made me feel very comfortable and had pain free procedures here. During my teeth cleaning appointment it was discovered that I needed some fillings. Upon brief conversation with the doctor, it was mentioned that my insurance will cover the fillings so I scheduled to come back asap thinking it would be covered. Before I left the office, I sat down with the lady in the back who handles payments. I scheduled my appointment with her, and it was not mentioned to me that the fillings were not 100% covered and I will have to pay some out of pocket. I got to my second appointment for my fillings, and I was not asked for payment before nor was I informed that payment was necessary. The doctor performed the fillings, then I was told how much I needed to pay after everything. It was a little disappointing to see a practice run like this. Patients have the right to pricing up front, not after a procedure has been performed.

Review from Google

Read all 854 reviews on Google →

Questions about this practice

What orthodontic treatments does Comfort Dental - West Mesa offer?+
Comfort Dental - West Mesa offers: Traditional Braces.
Does Comfort Dental - West Mesa accept dental insurance?+
Comfort Dental - West Mesa accepts Aetna, Careington, Cigna, Medicaid / CHIP, Renaissance Dental, and others.
Does Comfort Dental - West Mesa offer free consultations?+
Yes, Comfort Dental - West Mesa offers a free initial orthodontic consultation. Call (480) 461-9866 or book online to schedule.
Is Comfort Dental - West Mesa accepting new patients?+
Comfort Dental - West Mesa is currently welcoming new patients in Mesa, AZ. Call (480) 461-9866 or book online to schedule.
Where is Comfort Dental - West Mesa located?+
Comfort Dental - West Mesa is located at 1130 S Country Club Dr #101. Get directions: https://maps.google.com/?cid=1896471081238535432&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Comfort Dental - West Mesa?+
Comfort Dental - West Mesa office hours: Mon 7:30 AM–7:30 PM, Tue 7:30 AM–7:30 PM, Wed 7:30 AM–7:30 PM, Thu 7:30 AM–7:30 PM, Fri 7:30 AM–7:30 PM, Sat 7:30 AM–1:30 PM, Sun Closed–Closed.
Does Comfort Dental - West Mesa offer payment plans?+
Yes, Comfort Dental - West Mesa offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Comfort Dental - West Mesa?+
Comfort Dental - West Mesa is staffed by Dr. Tad Olsen, Dr. Rick A. Kushner, Dr. Matthew Mercer, Dr. Jacob Moorhead.
What is the patient rating for Comfort Dental - West Mesa?+
Comfort Dental - West Mesa has a 4.4-star rating based on 854 patient reviews on Google.
How long has Comfort Dental - West Mesa been in practice?+
Comfort Dental - West Mesa has been providing orthodontic care since 1977, serving the Mesa, AZ community for over 49 years.

Research with AI

ChatGPTPerplexityClaude
1130 S Country Club Dr #101
Mesa, AZ 85210
Get Directions
(480) 461-9866
comfortdental.com/office/az-west-mesa/
Book Online
Open in Google Maps
Accepting new patients
Est. 1977
Free Consultation
Payment Plans Available
In-House Financing
Weekend Hours
Evening Hours
Same-Day Appointments
Online Booking Available

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
Mon7:30 AM – 7:30 PM
Tue7:30 AM – 7:30 PM
Wed7:30 AM – 7:30 PM
Thu7:30 AM – 7:30 PM
Fri7:30 AM – 7:30 PM
Sat7:30 AM – 1:30 PM
SunClosed

Social Profiles

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