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South Alabama Smiles
South Alabama Smiles provides orthodontic care in Mobile, Alabama, serving patients of all ages who need alignment correction and bite improvement.
4732 Airport Blvd Suite B, Mobile, AL 36608
5.0(217 reviews)
About South Alabama Smiles
Dr. Niketa Thompson and her team handle dental emergencies fast, and several patients transferring mid-treatment from other offices land here for ongoing care.
South Alabama Smiles is a general dental practice that also offers orthodontic treatment, including Invisalign, traditional and clear braces, clear aligners, and retainers. Reviews often mention same-day or next-day emergency visits, quick temporary crown fixes, and a doctor who comes in on days off when needed. Several patients note transferring their care here mid-treatment and staying for the calm, thorough exams and gentle numbing that ease long-standing dental anxiety.
Summary of 183 patient reviews, July 2021–September 2026, updated September 2026
South Alabama Smiles provides orthodontic care in Mobile, Alabama, serving patients of all ages who need alignment correction and bite improvement.
The practice offers online booking through its website, allowing prospective patients to schedule appointments without calling during office hours. With a Google rating of 5.0 based on 217 reviews, South Alabama Smiles has developed a record of patient satisfaction in the Mobile area. Patient feedback can provide insight into appointment scheduling, wait times, treatment communication, and overall clinical experience, though individual results and experiences will vary based on specific orthodontic needs. The practice maintains an online presence that includes appointment scheduling functionality, which can streamline the initial consultation process for patients researching orthodontic options in Mobile. This digital access point may be particularly useful for patients managing work schedules or those who prefer to coordinate care outside traditional phone hours. South Alabama Smiles serves the Mobile, Alabama, community and surrounding areas. Prospective patients should schedule a consultation to determine whether the practice's available services align with their specific orthodontic needs, as treatment recommendations depend on individual diagnostic findings and clinical assessment.
Treatments offered
Who They Treat
South Alabama Smiles provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Insurance accepted
6 plans listedBlue Cross Blue ShieldCignaDelta DentalMedicaid / CHIPMetLifeUnited Concordia
South Alabama Smiles accepts Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.
What patients say
Latest review 6 weeks ago
What patients praise
- Reviews mention Dr. Niketa Thompson coming in on days off to handle emergencies like a broken tooth.
- Patients often describe being seen quickly for urgent issues, including same-day emergency appointments and pain relief on short notice.
- Several reviewers who transferred mid-treatment from other offices mention staying on for ongoing dental and orthodontic care.
Who it suits
- Patients transferring care mid-treatment
- Anxious or nervous patients
Doctors patients mention
- Dr. Niketa Thompson · 86 reviews
Orthodontic care in reviews
A couple of reviews mention braces treatment paired with teeth whitening and a smooth permanent retainer removal, though there isn't much detail beyond that.
- Last 90 days
- 41 reviews
- averaging 5.0★
- Last 12 months
- 119 reviews
- averaging 5.0★
- Owner replies
- 98% of reviews
- Compared with Mobile
- Higher rated than 75%
- of 16 practices we track
17
Oct 2023Sep 2026
| Oct 2023 | 1 |
|---|---|
| Nov 2023 | 1 |
| Dec 2023 | 2 |
| Jan 2024 | 5 |
| Feb 2024 | 1 |
| Mar 2024 | 1 |
| Apr 2024 | 1 |
| May 2024 | 3 |
| Jun 2024 | 3 |
| Jul 2024 | 3 |
| Aug 2024 | 0 |
| Sep 2024 | 0 |
| Oct 2024 | 5 |
| Nov 2024 | 4 |
| Dec 2024 | 12 |
| Jan 2025 | 8 |
| Feb 2025 | 8 |
| Mar 2025 | 8 |
| Apr 2025 | 7 |
| May 2025 | 5 |
| Jun 2025 | 6 |
| Jul 2025 | 13 |
| Aug 2025 | 15 |
| Sep 2025 | 6 |
| Oct 2025 | 9 |
| Nov 2025 | 7 |
| Dec 2025 | 8 |
| Jan 2026 | 12 |
| Feb 2026 | 7 |
| Mar 2026 | 8 |
| Apr 2026 | 8 |
| May 2026 | 8 |
| Jun 2026 | 14 |
| Jul 2026 | 17 |
| Aug 2026 | 9 |
| Sep 2026 | 12 |
- 5★268
- 4★2
- 3★0
- 2★0
- 1★0
- 20215.0
- 20225.0
- 20235.0
- 20245.0
- 20255.0
- 20265.0
1★5★
PraiseCriticism
- Friendly staff61 / 1
- The dentist59
- Gentle, comfortable care43 / 2
- Clear explanations25
- Scheduling & wait times13 / 1
- Office & technology13 / 1
- Treatment results10
- Responsiveness7
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 61 | 1 |
| The dentist | 59 | 0 |
| Gentle, comfortable care | 43 | 2 |
| Clear explanations | 25 | 0 |
| Scheduling & wait times | 13 | 1 |
| Office & technology | 13 | 1 |
| Treatment results | 10 | 0 |
| Responsiveness | 7 | 0 |
Recent reviews from Google
5.0
217 reviews
Jordan D. Woullard
2 weeks ago
Overall experience was nice, and welcoming than ever for the first time, very much is my new dental care.
Z S
a month ago
loved the experience here! everyone was so sweet and nice even when I needed to get my permanent retainer shaved off the team got to it without any issues. :)
Trevis Payton
a month ago
The ability to take me at the last minute was why I went- the expedience and attentiveness is why I will continue to go. Dr. Thompson's staff is amazing and she does a great job of making dental care "painless"!
Brittany Pettaway
a month ago
My first visit was in May of 2026. The atmosphere in the office was warm and inviting, and calming that made me feel at ease. Dr. Thompson and her staff were exceptionally welcoming, greeting me with friendly smiles and professional courtesy. During the appointment, I was scheduled for a comprehensive consultation, which included detailed X-rays and a thorough cleaning. Dr. Thompson carefully examined my teeth and explained her concerns. Together, we discussed various treatment options, and I agreed to a personalized plan that we are now executing, with clear timelines and goals. Her office also offers flexible payment plans to accommodate different budgets, which made the process more manageable. I highly recommend anyone interested in quality dental care to try this office. I guarantee you will love the experience and care provided. I am now a devoted, lifelong patient of Dr. Thompson.
Jose Garcia
a month ago
Amazing dental office! The staff is very friendly, and the doctor made me feel comfortable the entire time. The clinic is extremely clean. Highly recommend!"
Questions about this practice
What orthodontic treatments does South Alabama Smiles offer?
South Alabama Smiles offers: Clear Aligners, Invisalign, Traditional Braces, Early Treatment, Retainers, Clear Braces.
Does South Alabama Smiles accept dental insurance?
South Alabama Smiles accepts Blue Cross Blue Shield, Cigna, Delta Dental, Medicaid / CHIP, MetLife, and others.
Is South Alabama Smiles accepting new patients?
South Alabama Smiles is currently welcoming new patients in Mobile, AL. Call (251) 206-6339 or book online to schedule.
Where is South Alabama Smiles located?
South Alabama Smiles is located at 4732 Airport Blvd Suite B. Get directions: https://maps.google.com/?cid=17178784625235399163&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for South Alabama Smiles?
South Alabama Smiles office hours: Mon 8:00 AM–6:00 PM, Tue 8:00 AM–6:00 PM, Wed 8:00 AM–6:00 PM, Thu 8:00 AM–6:00 PM, Fri 8:00 AM–6:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does South Alabama Smiles offer payment plans?
Yes, South Alabama Smiles offers flexible payment plans to make orthodontic treatment affordable.
What is the patient rating for South Alabama Smiles?
South Alabama Smiles has a 5-star rating based on 217 patient reviews on Google.
How long has South Alabama Smiles been in practice?
South Alabama Smiles has been providing orthodontic care since 2020, serving the Mobile, AL community for over 6 years.
Research with AI
Accepting new patients
Est. 2020
Payment Plans Available
Weekend Hours
Evening Hours
Online Booking Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
Mon8:00 AM – 6:00 PM
Tue8:00 AM – 6:00 PM
Wed8:00 AM – 6:00 PM
Thu8:00 AM – 6:00 PM
Fri8:00 AM – 6:00 PM
SatClosed
SunClosed
- Google reviews synced
- SOURCED
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