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Making Smiles Orthodontics
Making Smiles Orthodontics in Madison, AL offers Invisalign, braces, and other orthodontic treatments for children, teens, and adults.
7771 Hwy 72 W Ste B, Madison, AL 35758
4.9(190 reviews)
About Making Smiles Orthodontics
Same-day braces placements and a calm, unhurried approach from Dr. Sydney Simpson help even anxious kids and sensory-sensitive patients feel at ease.
Reviews of this Madison orthodontic practice point again and again to how gently the team handles nervous or sensory-sensitive patients, from calming techniques before braces go on to scans that one patient described as feeling like being treated like a celebrity. Dr. Sydney Simpson is repeatedly credited with laying out diagnoses and treatment options in detail before starting care, and several families mention getting same-day consultations and braces placement. Pricing and financing options come up often as reasonable, though a couple of reviews describe a billing dispute that arose before treatment began.
Summary of 171 patient reviews, February 2024–September 2026, updated September 2026
Making Smiles Orthodontics in Madison, AL offers Invisalign, braces, and other orthodontic treatments for children, teens, and adults.
Dr. Sydney Simpson provides comprehensive care including early interceptive orthodontics, Phase 1 and 2 treatment, and clear aligner therapy with flexible financing options.
Treatments offered
InvisalignEarly Treatment
Who They Treat
Making Smiles Orthodontics provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Orthodontists at this office
provider
headshot
headshot
Dr. Sydney Simpson
NPI verified · no bio or photo on file
Lead OrthodontistNPI VERIFIEDAccepting New Patients
Insurance accepted
4 plans listedCignaDelta Dental PPODelta Dental PremierGuardian
We accept most dental insurances. If insurance is not listed, patients should contact the office to check eligibility.
What patients say
Latest review 7 weeks ago
What patients praise
- Reviewers describe an unusually calming environment for nervous kids, including one patient with sensory issues who never felt overwhelmed during treatment.
- Dr. Sydney Simpson is noted for laying out diagnosis and treatment options before starting, applying gentle pressure to minimize discomfort.
- Several families mention getting same-day consultations and braces placement without long waits.
Things to know
- A few reviews mention a billing dispute over charges that arose before treatment started.
- A small number of reviews describe an interaction with front desk staff as rude, contrasting with most other accounts.
Who it suits
- Anxious or nervous patients
- Young children needing early treatment
- Families with several kids in treatment at once
Doctors patients mention
- Dr. Sydney Simpson · 81 reviews
- Last 90 days
- 28 reviews
- averaging 4.9★
- Last 12 months
- 77 reviews
- averaging 5.0★
- Owner replies
- 84% of reviews
21
Oct 2023Sep 2026
| Oct 2023 | 0 |
|---|---|
| Nov 2023 | 0 |
| Dec 2023 | 0 |
| Jan 2024 | 0 |
| Feb 2024 | 7 |
| Mar 2024 | 21 |
| Apr 2024 | 7 |
| May 2024 | 3 |
| Jun 2024 | 1 |
| Jul 2024 | 11 |
| Aug 2024 | 2 |
| Sep 2024 | 8 |
| Oct 2024 | 18 |
| Nov 2024 | 2 |
| Dec 2024 | 2 |
| Jan 2025 | 5 |
| Feb 2025 | 6 |
| Mar 2025 | 6 |
| Apr 2025 | 7 |
| May 2025 | 3 |
| Jun 2025 | 9 |
| Jul 2025 | 18 |
| Aug 2025 | 5 |
| Sep 2025 | 13 |
| Oct 2025 | 6 |
| Nov 2025 | 2 |
| Dec 2025 | 1 |
| Jan 2026 | 2 |
| Feb 2026 | 12 |
| Mar 2026 | 15 |
| Apr 2026 | 5 |
| May 2026 | 2 |
| Jun 2026 | 3 |
| Jul 2026 | 12 |
| Aug 2026 | 8 |
| Sep 2026 | 8 |
- 5★223
- 4★1
- 3★1
- 2★0
- 1★5
- 20244.8
- 20254.9
- 20265.0
1★5★
- Braces38
- Invisalign / clear aligners4
- Retainers4
PraiseCriticism
- Friendly staff71 / 4
- The orthodontist63 / 2
- Gentle, comfortable care29 / 2
- Clear explanations28 / 1
- Great with kids22 / 2
- Office & technology17
- Scheduling & wait times13 / 2
- Cost, insurance & financing13 / 2
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 71 | 4 |
| The orthodontist | 63 | 2 |
| Gentle, comfortable care | 29 | 2 |
| Clear explanations | 28 | 1 |
| Great with kids | 22 | 2 |
| Office & technology | 17 | 0 |
| Scheduling & wait times | 13 | 2 |
| Cost, insurance & financing | 13 | 2 |
Recent reviews from Google
4.9
190 reviews
Twana Gardner
a month ago
I did my initial evaluation with Making Smiles Orthodontics. These ladies were very friendly. Ms. Washington was so helpful and made me feel extremely comfortable. I am so glad I chose this office. Highly recommend.
Melissa Gilbert
a month ago
It's been almost 2 years since I started my treatment plan with Dr. Simpson and things are going well. Her office staff is always friendly and Dr. Simpson has been helpful in navigating some issues we did not forsee happening during treatment. I appreciate the progress we have made and look forward to seeing my new smile unfold!
Olivia Miller
a month ago
Great experience for my child to get braces with Dr. Simpson! Office staff is very nice!
Samyah Knotts
2 months ago
Great experience! The staff was kind, professional, and very efficient. I felt comfortable throughout my appointment, and everything was explained clearly. The visit was quick, smooth, and exceeded my expectations. I highly recommend them!
Jessica Puckett
2 months ago
My daughter is currently being treated by Making Smiles and they are awesome! They've done a great job with her braces so far and pricing is competitive.
Questions about this practice
What orthodontic treatments does Making Smiles Orthodontics offer?
Making Smiles Orthodontics offers: Invisalign, Early Treatment.
Does Making Smiles Orthodontics accept dental insurance?
Making Smiles Orthodontics accepts Cigna, Delta Dental PPO, Delta Dental Premier, Guardian.
Does Making Smiles Orthodontics offer free consultations?
Yes, Making Smiles Orthodontics offers a free initial orthodontic consultation. Call (256) 403-7404 or book online to schedule.
Is Making Smiles Orthodontics accepting new patients?
Making Smiles Orthodontics is currently welcoming new patients in Madison, AL. Call (256) 403-7404 or book online to schedule.
Where is Making Smiles Orthodontics located?
Making Smiles Orthodontics is located at 7771 Hwy 72 W Ste B. Get directions: https://maps.google.com/?cid=11576715287534238354&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Making Smiles Orthodontics?
Making Smiles Orthodontics office hours: Mon 8:00 AM–4:00 PM, Tue 8:00 AM–4:00 PM, Wed 8:00 AM–4:00 PM, Thu 8:00 AM–4:00 PM, Fri 8:00 AM–1:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Making Smiles Orthodontics offer payment plans?
Yes, Making Smiles Orthodontics offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Making Smiles Orthodontics?
Making Smiles Orthodontics is staffed by Dr. Sydney Simpson. The practice is a member of the American Association of Orthodontists (AAO).
What is the patient rating for Making Smiles Orthodontics?
Making Smiles Orthodontics has a 4.9-star rating based on 190 patient reviews on Google.
Research with AI
Accepting new patients
Free Consultation
Payment Plans Available
In-House Financing
Online Booking Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
Mon8:00 AM – 4:00 PM
Tue8:00 AM – 4:00 PM
Wed8:00 AM – 4:00 PM
Thu8:00 AM – 4:00 PM
Fri8:00 AM – 1:00 PM
SatClosed
SunClosed
- Google reviews synced
- SOURCED
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