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Board CertifiedAccepting new patients
Howard & Howard Dental
Howard & Howard Dental is a comprehensive dental practice in Charleston, WV offering preventative, cosmetic, and implant dentistry services.
1321 Virginia St E Apt 1, Charleston, WV 25301
4.8(181 reviews)
About Howard & Howard Dental
Invisalign patients here often describe life-changing results, with the doctor guiding treatment smoothly after a generational transition in practice leadership.
Howard & Howard Dental is a general dental practice that also offers Invisalign for patients seeking straighter teeth alongside routine care. Reviews mention Invisalign and treatment outcomes more than most practices, with several patients calling their results life-changing and cleanings leaving teeth feeling noticeably cleaner. The doctor is described as stepping in smoothly following a transition in practice leadership, continuing thorough explanations of procedures before treatment begins. Many reviewers mention short wait times and same-day emergency scheduling, though a handful describe scheduling and billing frustrations.
Summary of 110 patient reviews, June 2017–July 2026, updated September 2026
Howard & Howard Dental is a comprehensive dental practice in Charleston, WV offering preventative, cosmetic, and implant dentistry services.
The practice focuses on creating beautiful smiles while improving overall dental and oral health in a warm, welcoming environment.
Treatments offered
Who They Treat
Howard & Howard Dental provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Adults
Ages 18+
Orthodontists at this office
provider
headshot
headshot
Dr. Matthew D. Stump
NPI verified · no bio or photo on file
Lead OrthodontistAccepting New Patients
provider
headshot
headshot
Dr. Jacqueline H. Stump
NPI verified · no bio or photo on file
Accepting New Patients
Insurance accepted
The practice accepts major insurance and participating insurance plans, and lists Major Insurance & Participating Insurance as payment options.
What patients say
Latest review 4 months ago
What patients praise
- Invisalign patients frequently describe their results as life-changing and their treatment as fast and well-managed.
- The doctor is described as knowledgeable and gentle, explaining procedures thoroughly before starting treatment.
- Several reviewers note almost no wait times and same-day appointments for emergencies.
Things to know
- A few reviews describe billing as delayed or confusing, and costs as a source of frustration for some patients.
- Some reviews mention scheduling difficulties, including retainers finished later than promised and trouble reaching the office by phone.
Who it suits
- Anxious or nervous patients
- Families with several kids in treatment
Orthodontic care in reviews
Reviews on Invisalign treatment are largely positive, with patients calling it the best decision and describing manageable payment plans, though a couple mention feeling pushed toward it without clear explanation and retainers arriving later than promised.
- Last 12 months
- 4 reviews
- averaging 5.0★
- Owner replies
- 1% of reviews
3
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- 5★169
- 4★4
- 3★0
- 2★3
- 1★4
- 20175.0
- 20183.5
- 20195.0
- 20204.9
- 20215.0
- 20224.7
- 20234.0
- 20244.1
- 20255.0
- 20265.0
1★5★
- Invisalign / clear aligners6
PraiseCriticism
- Friendly staff53 / 2
- The dentist41 / 3
- Gentle, comfortable care22 / 1
- Scheduling & wait times13 / 3
- Clear explanations14 / 1
- Treatment results9
- Cost, insurance & financing4 / 5
- Treatment timeline4 / 3
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 53 | 2 |
| The dentist | 41 | 3 |
| Gentle, comfortable care | 22 | 1 |
| Scheduling & wait times | 13 | 3 |
| Clear explanations | 14 | 1 |
| Treatment results | 9 | 0 |
| Cost, insurance & financing | 4 | 5 |
| Treatment timeline | 4 | 3 |
Recent reviews from Google
4.8
181 reviews
Tiffany Egnor
7 months ago
I had filler and botox services from Jacqueline and I would highly recommend her! She and her staff were professional, prompt and kind. I haven't stopped getting compliments since my appointment and I will definitely be a return customer. 10/10 would recommend!!
brenda anderson
7 months ago
The Howard and Howard Dental Foundation is famanio. They care and take the time to explain everything. God blessed Dr. Matt's hands. I was never in pain, just cold because of numbing process. The way I looked leaving his office, they couldn't believe how I looked the next day. I follow instructions and the end result was Great! I love my Smile 😁. Dr. Matthew Stump is a GOAT DENTIST! YOU ROCK!!!
Frank Dabreo
11 months ago
I was very pleased with the services provided by Dr Stump it was a complicated root canal Besides his obvious expertise he was kind caring and explained everything in detail to make me comfortable such Kind caring is not very common in today's rushed society I feel extremely fortunate to be his patient and would recommend Dr Stump
Susan Gladys
Edited a year ago
This is a wonderful dental practice. The office is comfortable and the staff extremely friendly. A very pleasant office! Dr. Jaqueline Stump is my dentist. The dental work is outstanding, but beyond that, I see Dr. Jacqueline for Botox and fillers. Most recently she did fillers in my lips. Due to Bell’s Palsy, my lips were noticeably asymmetrical. Dr. Jacqueline did a wonderful job giving me symmetrical lips that look very natural. Today TWO people told me (unsolicited…lol) that I have pretty lips. Thank you, Dr. Jacqueline!!!!
Questions about this practice
What orthodontic treatments does Howard & Howard Dental offer?
Howard & Howard Dental offers: Invisalign.
Is Howard & Howard Dental accepting new patients?
Howard & Howard Dental is currently welcoming new patients in Charleston, WV. Call (304) 343-8805 or book online to schedule.
Where is Howard & Howard Dental located?
Howard & Howard Dental is located at 1321 Virginia St E Apt 1. Get directions: https://maps.google.com/?cid=2688967179214667416&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Howard & Howard Dental?
Howard & Howard Dental office hours: Mon 8:00 AM–4:00 PM, Tue 8:00 AM–4:00 PM, Wed 8:00 AM–4:00 PM, Thu 8:00 AM–4:00 PM, Fri 8:00 AM–2:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Howard & Howard Dental offer payment plans?
Yes, Howard & Howard Dental offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Howard & Howard Dental?
Howard & Howard Dental is staffed by Dr. Matthew D. Stump, Dr. Jacqueline H. Stump. The practice is board-certified.
What is the patient rating for Howard & Howard Dental?
Howard & Howard Dental has a 4.8-star rating based on 181 patient reviews on Google.
Research with AI
Accepting new patients
Payment Plans Available
In-House Financing
Weekend Hours
Online Booking Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon8:00 AM – 4:00 PM
Tue8:00 AM – 4:00 PM
Wed8:00 AM – 4:00 PM
Thu8:00 AM – 4:00 PM
Fri8:00 AM – 2:00 PM
SatClosed
SunClosed
- Google reviews synced
- SOURCED
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