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Sound Orthodontics provides orthodontic treatment in Seattle, WA, with a 4.
About Sound Orthodontics
Dr. Jack Hou draws a number of patients transferring mid-treatment from other orthodontists, with reviews citing conservative, honest recommendations over unnecessary extractions.
Reviews at Sound Orthodontics often mention patients who switched from another orthodontist partway through treatment, several noting that Dr. Jack Hou recommended a more conservative plan than they'd been given elsewhere, including avoiding tooth extraction for complex bites. Invisalign comes up often, with reviewers describing before-and-after comparisons used to explain candidacy and a few noting they finished treatment ahead of schedule. The West Seattle office is repeatedly described as clean and modern, and several reviews mention a clear, upfront breakdown of costs and insurance handling.
Summary of 36 patient reviews, May 2016–May 2026, updated September 2026
Treatments offered
Who They Treat
Sound Orthodontics provides orthodontic treatment for the following age groups:
Orthodontists at this office
Kortne Frederick Hou
NPI verified · no bio or photo on file
Jack Hou
NPI verified · no bio or photo on file
Insurance accepted
4 plans listedWhat patients say
Latest review 5 months ago
What patients praise
Things to know
Who it suits
Doctors patients mention
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| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 24 | 2 |
| The orthodontist | 12 | 0 |
| Treatment results | 11 | 0 |
| Clear explanations | 8 | 0 |
| Great with kids | 8 | 0 |
| Office & technology | 8 | 0 |
| Scheduling & wait times | 4 | 1 |
| Cost, insurance & financing | 5 | 1 |
Recent reviews from Google
I came here after another orthodontist recommended treatment that felt overly aggressive and honestly way too expensive. This office took a much more reasonable approach and explained exactly which issues actually needed correction versus cosmetic preferences. That transparency made me trust them almost immediately. The office itself is clean and modern without feeling cold or overly fancy. One adjustment appointment left my teeth more sore than usual, so I called worried something was wrong. They squeezed me in for a quick check, adjusted the wire slightly, and the discomfort improved almost immediately afterward. The assistants are also very gentle during appointments, which matters because my teeth are sensitive. I’m only halfway through treatment and the changes in my smile are already more noticeable than I expected this early on.
Great staff, and a amazing job getting to know their patients. Best in town with a great financial program. Great your teeth straight today here.
Outstanding customer service from Sienna, as well as Dr. Hou and the rest of the team!
Their communication throughout the entire process has been excellent, from the front desk to the orthodontist. Very thorough in explaining my child's orthodontic needs and all the treatment options, without ever making me feel rushed. They transparently outlined the costs and payment, which was very helpful for our family.
Dr. Kortne is great. But there's a front desk person at the West Seattle Office with a nasty attitude. Long story short, I told her I didn't get an appointment reminder when I checked in. She explained to me but with quite a bit of attitude. When I was checking out and making the next appointment, she said to me "make sure to put it on your calendar, so you don't have to rely on the reminder" 😲
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