Bright Now! Dental & Orthodontics - Lakewood, WA

Great place, always clean and friendly. They know what they’re doing. And don’t forget to mention how professional all the staff are, especially Kamelia always makes you feel welcome all the time. She’s super sweet and nice. I love every time she compliments my outfits. She’s amazing!

I was scheduled for a dental cleaning but I was not informed that my first visit would only be a consultation and X-rays rather than the cleaning I had scheduled. I was very disappointed that this was not communicated to me in advance. Patients should be clearly informed about what to expect during their appointments so they can plan their time accordingly. Additionally, the wait time was very long, which made the visit even more frustrating. Overall, I was dissatisfied with the experience. The appointment did not feel productive or efficient, especially for patients who work and have limited time to take off for appointments. I hope the office can improve communication about appointment expectations and scheduling so patients are better informed and do not have to make additional trips unnecessarily.

This place is awesome. If I could give more stars I would. Literally the most helpful medical office I’ve ever been to. Kamilia up at the front desk is TOP notch in terms of service. She helped me in the process of getting my out of state insurance set up despite me having very little information to go off of. And the team in the back is so well prepared and accommodating. Each person that’s worked with me has been extremely knowledgeable. It gives a real peace of mind going in to have work done!!

20 mins late to check in, they were pretty busy and seemed behind. They tried to charge me for a service I didn't need, but when I pointed it out they quickly fixed it. Always super friendly. I was kind of shocked that after my cleaning I wasnt seen by a dentist, just the hygienist.

Kendie Is awesome and always on the top of her work? . I started to feel like not understanding the whole insurance. She made sure to clear all things and i felt very relieved that she did. Thanks again💯