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AAO MemberInvisalign ProviderAccepting new patients

Bates Orthodontics - West End

Bates Orthodontics is a Diamond Invisalign Provider offering comprehensive orthodontic services including Invisalign, Lightforce 3D printed braces, traditional braces, and retainers for patients ages 7-82.

3800 Stillman Pkwy STE 101, Richmond, VA 23233

5.0(184 reviews)

Call Now(804) 934-9292 Book Online Website Directions

About Bates Orthodontics - West End

The practice operates four locations in Richmond and emphasizes customized treatment plans with a conservative approach to early childhood orthodontics.

Treatments offered

InvisalignEarly TreatmentClear Aligners Traditional BracesClear BracesRetainers

GuidesHow much does Invisalign cost? →Clear aligner costs explained →Adult braces cost guide →

Who They Treat

Bates Orthodontics - West End provides orthodontic treatment for the following age groups:

Children

Ages 6–11

Teens

Ages 12–17

Adults

Ages 18+

Technology & Equipment

Bates Orthodontics - West End uses modern orthodontic technology to deliver precise, comfortable treatment.

In-House 3D Printing

Remote Monitoring

3D printing

Dental Monitoring

Orthodontists at this office

provider
headshot

Dr. Sheldon Bates, DMD, MSD

NPI verified · no bio or photo on file

Lead OrthodontistNPI VERIFIEDAccepting New Patients

provider
headshot

Dr. Scott Philips, DDS

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients

provider
headshot

Dr. JEFFREY WILLIAM BEYER --, DDS

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients20 yrs experience

Insurance accepted

2 plans listed

Delta Dental PPODelta Dental Premier

We work with many insurance companies. Each plan has its own benefits and rules, which we will help you navigate to maximize your insurance coverage.

Patient reviews

Sourced from Google

5.0

184 reviews

5★ 19

Lee West

11 months ago

Bates Orthodontics is FANTASTIC!!! My daughter has been a patient there for 5 years and just recently got her second phase of braces off and it almost made me sad because there will soon be a time when we don't get to come in for appointments! Everyone from Dr. Bates and Dr. Phillips, to their clinical assistants, to their treatment coordinators/front office, to Abby, their manager, are all so amazing and kind!!! They have made the whole braces experience so fun and easy for my kid and I am forever grateful for the beautiful smile they gave her! Thanks Bates team!!!!!

Stacy Neal

3 years ago

Very please with the service everything was super smooth. Everyone was very polite. Every visit is very comfortable. They did a great job with explaining what to do after my daughters braces were put on and I overall love it I would recommend them to everyone.

Edward Lane

a year ago

I can’t say enough good things about Dr. Bates and his team! The office has such a warm and welcoming atmosphere, and everyone on the team is incredibly kind. They’re also very efficient – my appointments always ran on time and the whole Invisalign process was smooth from start to finish. I’m so happy with my results. I can't recommend them highly enough!

Michelle Simon

Edited 3 years ago

We’ve been going to Dr. Bates and friends for what seems forever. After a year or so hiatus our youngest is now a patient. We always have top notch service but today was fantastic. Taniqua took her time and explained everything step by step to our son before she did it. Thanks Tanique for making today easy peasy.

Kristin Faria

Edited a year ago

My daughter has been a part of Bates Orthodontics for about 6 years, and she LOVES it!! Their staff is so kind and anxious to help. The experience never gets old, and her teeth are amazing thanks to Bates Orthodontics! Thank you for everything you do 🙏🏼💯🦷

Read all 184 reviews on Google →

Questions about this practice

What orthodontic treatments does Bates Orthodontics - West End offer?

Bates Orthodontics - West End offers: Invisalign, Early Treatment, Clear Aligners, Traditional Braces, Clear Braces, Retainers.

Does Bates Orthodontics - West End accept dental insurance?

Bates Orthodontics - West End accepts Delta Dental PPO, Delta Dental Premier.

Does Bates Orthodontics - West End offer free consultations?

Yes, Bates Orthodontics - West End offers a free initial orthodontic consultation. Call (804) 934-9292 or book online to schedule.

Is Bates Orthodontics - West End accepting new patients?

Bates Orthodontics - West End is currently welcoming new patients in Richmond, VA. Call (804) 934-9292 or book online to schedule.

Where is Bates Orthodontics - West End located?

Bates Orthodontics - West End is located at 3800 Stillman Pkwy STE 101. Get directions: https://maps.google.com/?cid=12384921836095147358&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA

What are the office hours for Bates Orthodontics - West End?

Bates Orthodontics - West End office hours: Mon 8:00 AM–5:00 PM, Tue 8:00 AM–5:00 PM, Wed 8:00 AM–5:00 PM, Thu 8:00 AM–5:00 PM, Fri 8:00 AM–3:00 PM, Sat Closed–Closed, Sun Closed–Closed.

Does Bates Orthodontics - West End offer payment plans?

Yes, Bates Orthodontics - West End offers flexible payment plans to make orthodontic treatment affordable.

Who are the orthodontists at Bates Orthodontics - West End?

Bates Orthodontics - West End is staffed by Dr. Sheldon Bates, Dr. Scott Philips, Dr. JEFFREY WILLIAM BEYER --. The practice is a member of the American Association of Orthodontists (AAO).

What is the patient rating for Bates Orthodontics - West End?

Bates Orthodontics - West End has a 5-star rating based on 184 patient reviews on Google.