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Utah Orthodontic Care
Utah Orthodontic Care – Sugarhouse is an orthodontic practice serving Salt Lake City and surrounding areas since 1976.
2816 S Highland Dr 2nd Floor, Salt Lake City, UT 84106
4.6(194 reviews)
About Utah Orthodontic Care
Affordable monthly payment plans, sometimes as low as $99, come up again and again alongside Dr. Randall's careful, unhurried approach to treatment.
Cost comes up more here than at most orthodontic offices, with reviews pointing to low monthly payment options, insurance negotiation that cut estimates significantly, and a lack of hidden fees. Dr. Randall is described as careful and attentive, remaking retainers at no extra cost and giving second opinions that avoided unnecessary extractions. Families with multiple children in treatment mention staff who know kids by name and let them pick their own rubber band colors, and the office itself is noted as clean and modern. A smaller number of reviews describe billing disputes or treatment stretching on without visible progress.
Summary of 173 patient reviews, February 2018–August 2026, updated September 2026
Utah Orthodontic Care – Sugarhouse is an orthodontic practice serving Salt Lake City and surrounding areas since 1976.
They offer metal braces, ceramic braces, Invisalign clear aligners, early/interceptive treatment for children, and adult orthodontics with flexible financing options including in-house interest-free payment plans.
Treatments offered
Who They Treat
Utah Orthodontic Care provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Technology & Equipment
Utah Orthodontic Care uses modern orthodontic technology to deliver precise, comfortable treatment.
Digital Records
Orthodontists at this office
provider
headshot
headshot
Brian
NPI verified · no bio or photo on file
Lead OrthodontistAccepting New Patients
Insurance accepted
3 plans listedMedicaid / CHIPTRICAREUnited Concordia
Utah Orthodontic Care accepts Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.
What patients say
Latest review 3 weeks ago
What patients praise
- Reviews frequently point to low monthly payments and successful insurance negotiations that reduced costs well below initial estimates.
- Dr. Randall is described as attentive to detail, remaking retainers at no charge and offering second opinions that helped patients avoid unnecessary extractions.
- Children are treated as regulars, with staff learning their names and letting them choose rubber band colors during visits.
Things to know
- A few reviews describe billing disagreements, including disputes over promised payment amounts and unexpected additional charges.
- Some reviews mention treatment stretching on for years with little visible progress before more money was requested.
Who it suits
- Families with several children in treatment
Doctors patients mention
- Dr. Randall · 5 reviews
- Dr. Randle · 5 reviews
- Last 90 days
- 14 reviews
- averaging 5.0★
- Last 12 months
- 81 reviews
- averaging 5.0★
- Owner replies
- 74% of reviews
32
Oct 2023Sep 2026
| Oct 2023 | 2 |
|---|---|
| Nov 2023 | 2 |
| Dec 2023 | 0 |
| Jan 2024 | 0 |
| Feb 2024 | 0 |
| Mar 2024 | 0 |
| Apr 2024 | 1 |
| May 2024 | 0 |
| Jun 2024 | 1 |
| Jul 2024 | 0 |
| Aug 2024 | 0 |
| Sep 2024 | 0 |
| Oct 2024 | 0 |
| Nov 2024 | 0 |
| Dec 2024 | 0 |
| Jan 2025 | 4 |
| Feb 2025 | 1 |
| Mar 2025 | 0 |
| Apr 2025 | 1 |
| May 2025 | 0 |
| Jun 2025 | 0 |
| Jul 2025 | 1 |
| Aug 2025 | 1 |
| Sep 2025 | 2 |
| Oct 2025 | 0 |
| Nov 2025 | 0 |
| Dec 2025 | 1 |
| Jan 2026 | 1 |
| Feb 2026 | 1 |
| Mar 2026 | 0 |
| Apr 2026 | 0 |
| May 2026 | 31 |
| Jun 2026 | 32 |
| Jul 2026 | 12 |
| Aug 2026 | 1 |
| Sep 2026 | 1 |
- 5★219
- 4★7
- 3★0
- 2★2
- 1★12
- 20184.8
- 20194.9
- 20204.6
- 20214.5
- 20223.9
- 20234.5
- 20245.0
- 20254.6
- 20265.0
1★5★
- Braces54
- Retainers4
- Invisalign / clear aligners3
PraiseCriticism
- Friendly staff77 / 4
- Cost, insurance & financing30 / 7
- Treatment results25 / 5
- The orthodontist25 / 2
- Great with kids23
- Office & technology22 / 1
- Scheduling & wait times15 / 4
- Gentle, comfortable care13
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 77 | 4 |
| Cost, insurance & financing | 30 | 7 |
| Treatment results | 25 | 5 |
| The orthodontist | 25 | 2 |
| Great with kids | 23 | 0 |
| Office & technology | 22 | 1 |
| Scheduling & wait times | 15 | 4 |
| Gentle, comfortable care | 13 | 0 |
Recent reviews from Google
4.6
194 reviews
malia hafoka
a month ago
Addy and Angeles are always amazing! So is the doctor! The staff here is always so kind and patient!
Luna Gomez
a month ago
Love the views and the staff is so nice! They are so sweet and very helpful when I’m indecisive on choosing a color!
gabbie
2 months ago
They’re amazing. They really listen to your concerns about your care and I would recommend them if you want personable and affordable braces care! Adi is awesome :)
Nina Fregozo VLOG Channel
2 months ago
Came today and Mila was amazing! Very nice and made my appointment very quick 😊👍🏼
Kayla
Edited 2 months ago
The staff here are very friendly and it’s such a nice and welcoming environment right off stepping inside the doors plus the price is also really affordable!
Questions about this practice
What orthodontic treatments does Utah Orthodontic Care offer?
Utah Orthodontic Care offers: Early Treatment, Invisalign, Traditional Braces, Lingual Braces, Retainers, Clear Aligners, Clear Braces.
Does Utah Orthodontic Care accept dental insurance?
Utah Orthodontic Care accepts Medicaid / CHIP, TRICARE, United Concordia.
Does Utah Orthodontic Care offer free consultations?
Yes, Utah Orthodontic Care offers a free initial orthodontic consultation. Call (385) 293-1483 or book online to schedule.
Is Utah Orthodontic Care accepting new patients?
Utah Orthodontic Care is currently welcoming new patients in Salt Lake City, UT. Call (385) 293-1483 or book online to schedule.
Where is Utah Orthodontic Care located?
Utah Orthodontic Care is located at 2816 S Highland Dr 2nd Floor. Get directions: https://maps.google.com/?cid=13406222803184271948&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Utah Orthodontic Care?
Utah Orthodontic Care office hours: Mon 7:00 AM–5:00 PM, Tue 7:00 AM–5:00 PM, Wed 7:00 AM–1:00 PM, Thu 7:00 AM–5:00 PM, Fri Closed–Closed, Sat Closed–Closed, Sun Closed–Closed.
Does Utah Orthodontic Care offer payment plans?
Yes, Utah Orthodontic Care offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Utah Orthodontic Care?
Utah Orthodontic Care is staffed by Brian.
What is the patient rating for Utah Orthodontic Care?
Utah Orthodontic Care has a 4.6-star rating based on 194 patient reviews on Google.
How long has Utah Orthodontic Care been in practice?
Utah Orthodontic Care has been providing orthodontic care since 1976, serving the Salt Lake City, UT community for over 50 years.
Other Utah Orthodontic Care locations
Research with AI
Accepting new patients
Est. 1976
Free Consultation
Payment Plans Available
In-House Financing
Weekend Hours
Online Booking Available
Programs & Discounts
Military Discount
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
Mon7:00 AM – 5:00 PM
Tue7:00 AM – 5:00 PM
Wed7:00 AM – 1:00 PM
Thu7:00 AM – 5:00 PM
FriClosed
SatClosed
SunClosed
Social Profiles
- Google reviews synced
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