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Accepting new patients

McKell/Packer Dental

McKell/Packer Clicks to Dental provides orthodontic care in Provo, Utah, serving children, teens, and adults.

777 N 500 W #204, Provo, UT 84601
5.0(680 reviews)
Call Now(801) 374-2182Book OnlineWebsiteDirections
McKell/Packer Dental

About McKell/Packer Dental

Cosmetic and reconstructive work — veneers, bridges, whitening, bonding — draws praise here, with Dr. Mark McKell and Dr. Chipman Packer credited for fixing problems other dentists missed.

McKell/Packer Dental is a general dental practice that also offers Invisalign, traditional braces, clear aligners, early treatment, and TMJ treatment. Reviews frequently highlight cosmetic and reconstructive results, from veneers and bridge work described as life-changing to whitening and bonding called phenomenal, and several patients note the practice fixed problems other providers had missed. The office is also noted for responsiveness, including same-day emergency repairs and after-hours availability, and some patients travel long distances rather than switch providers. Staff and hygienists are described as warm and attentive, with front-desk service that remembers patients by name.

Summary of 204 patient reviews, July 2021–September 2026, updated September 2026

McKell/Packer Clicks to Dental provides orthodontic care in Provo, Utah, serving children, teens, and adults.

The practice operates under the clinical direction of Dr. Mark McKell, Dr. Chipman Packer, and Dr. David Smith. The practice offers early treatment for younger patients who may benefit from interceptive orthodontic intervention during developmental stages. Families can schedule appointments through the practice's online booking system. McKell/Packer Dental accepts insurance and maintains in-network provider status with multiple major dental insurance plans. Because each doctor participates in different insurance networks, patients should review the provider schedule to confirm which specific plans apply to their assigned doctor. This network variation allows the practice to accommodate a range of coverage options depending on which clinician provides care. The practice has received a 5.0 rating across 680 Google reviews, reflecting patient feedback on clinical outcomes and practice operations. McKell/Packer Dental serves patients throughout the Provo area, though individual treatment plans depend on clinical evaluation and patient-specific orthodontic needs.

Treatments offered

Early TreatmentEarly TreatmentTMJ TreatmentTMJ TreatmentInvisalignInvisalignClear AlignersClear AlignersTraditional BracesTraditional Braces
GuidesHow much does Invisalign cost? →Clear aligner costs explained →Adult braces cost guide →

Who They Treat

McKell/Packer Dental provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Orthodontists at this office

provider
headshot

McKell

NPI verified · no bio or photo on file

Lead OrthodontistAccepting New Patients
provider
headshot

Packer

NPI verified · no bio or photo on file

Accepting New Patients
provider
headshot

Smith

NPI verified · no bio or photo on file

Accepting New Patients
provider
headshot

Dr. Chipman Packer

NPI verified · no bio or photo on file

Accepting New Patients
provider
headshot

Dr. David Smith, PA

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients
provider
headshot

Dr. Mark McKell, D.D.S.

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients

Insurance accepted

27 plans listed
AetnaAmeritasBlue Cross Blue ShieldCareingtonCignaColonial LifeDelta DentalDelta Dental PPO
In-network dental providers with multiple insurance carriers. Each doctor has specific insurance networks they accept.

What patients say

Latest review 7 weeks ago

What patients praise

  • Reviews describe veneers, bridges, whitening, and bonding work as producing dramatic, confidence-changing results.
  • The practice is noted for fitting patients in quickly for emergencies, including same-day repairs and after-hours help.
  • Several patients continue traveling long distances, including from Eagle Mountain and Salt Lake City, to stay with this office.

Who it suits

  • Families with several kids in treatment

Doctors patients mention

  • Dr. Mark Mckell · 65 reviews
  • Dr. Chipman Packer · 50 reviews
  • Dr. David Smith · 3 reviews

Orthodontic care in reviews

Few reviews discuss orthodontic treatment specifically; the feedback above reflects general dental visits.

Last 90 days
33 reviews
averaging 4.9★
Last 12 months
121 reviews
averaging 5.0★
Owner replies
31% of reviews
Compared with Provo
Higher rated than 85%
of 17 practices we track
Reviews per month
17
Oct 2023Sep 2026
Reviews per month
Oct 202316
Nov 20237
Dec 202311
Jan 202417
Feb 202411
Mar 202413
Apr 202411
May 202413
Jun 20247
Jul 202410
Aug 20248
Sep 20247
Oct 202410
Nov 20246
Dec 20249
Jan 202512
Feb 20256
Mar 20255
Apr 20258
May 20258
Jun 20254
Jul 202510
Aug 202510
Sep 20252
Oct 20255
Nov 20259
Dec 202510
Jan 202615
Feb 202613
Mar 202612
Apr 202612
May 20264
Jun 20269
Jul 202611
Aug 202612
Sep 20269
Average rating by year
  • 20215.0
  • 20225.0
  • 20234.9
  • 20245.0
  • 20255.0
  • 20265.0
1★5★
What patients talk about
PraiseCriticism
  • The dentist79
  • Friendly staff60
  • Gentle, comfortable care22 / 1
  • Treatment results18
  • Clear explanations16
  • Scheduling & wait times17
  • Responsiveness15
  • Office & technology12
What patients talk about
ThemePraiseCriticism
The dentist790
Friendly staff600
Gentle, comfortable care221
Treatment results180
Clear explanations160
Scheduling & wait times170
Responsiveness150
Office & technology120

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Recent reviews from Google

5.0
680 reviews
Cameron Packer
Cameron Packer
Edited a month ago
“

Dr. Packer is the best. He never seems rushed, and is always happy to talk with you. He is excellent in his care, and his staff is fantastic. I can’t recommend them highly enough.

Review from Google

Flor Goodall
Flor Goodall
2 months ago
“

My jaw is messed up from the cavity filling replacement I had... I think they hit a nerve when they gave me the 2nd anesthetic shot. The first time they gave me an injection, it did not totally numb the area. I couldn't really move my jaw afterwards for a few days... And it still hurts now and my appointment was on the 17th, today is now the 22nd. I am glad they fixed it and that it was covered by my insurance; but it was the most painful dentist visit I've had in my whole life; and I've had all 4 wisdom teeth removed same day and I was able to eat nachos that same day... Hopefully my next appointment is better; I have a teeth cleaning with them next; only because it's free with my insurance plan.

Review from Google

David Zimmerman
David Zimmerman
2 months ago
“

I've had many dentists in the past and this is by far the best dentist office me and my wife have been to. A little more pricey than other places, but worth every penny. Highly recommended!

Review from Google

Chris Jennings
Chris Jennings
2 months ago
“

I was referred by a close friend after a side by side accident. Dr. Mckell was awesome! 👏. Helped me when everybody else was a wait. Friendly staff, and great atmosphere. I'd recommend this office to everyone

Review from Google

Houston Turley
Houston Turley
3 months ago
“

I was looking for a new dentist and had some friends recommend McKell/Packer. The staff was super friendly and made me feel right at home. Dr. Packer was very nice, easy to talk to, and I can tell he’s good at what he does. And the teeth cleaning was great!

Review from Google

Read all 680 reviews on Google →

Questions about this practice

What orthodontic treatments does McKell/Packer Dental offer?+
McKell/Packer Dental offers: Early Treatment, TMJ Treatment, Invisalign, Clear Aligners, Traditional Braces.
Does McKell/Packer Dental accept dental insurance?+
McKell/Packer Dental accepts Aetna, Ameritas, Blue Cross Blue Shield, Careington, Cigna, and others.
Is McKell/Packer Dental accepting new patients?+
McKell/Packer Dental is currently welcoming new patients in Provo, UT. Call (801) 374-2182 or book online to schedule.
Where is McKell/Packer Dental located?+
McKell/Packer Dental is located at 777 N 500 W #204. Get directions: https://maps.google.com/?cid=6782158900946142351&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for McKell/Packer Dental?+
McKell/Packer Dental office hours: Mon 8:00 AM–5:00 PM, Tue 8:00 AM–5:00 PM, Wed 8:00 AM–5:00 PM, Thu 8:00 AM–5:00 PM, Fri 8:00 AM–5:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does McKell/Packer Dental offer payment plans?+
Yes, McKell/Packer Dental offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at McKell/Packer Dental?+
McKell/Packer Dental is staffed by McKell, Packer, Smith, Dr. Chipman Packer, Dr. David Smith, Dr. Mark McKell.
What is the patient rating for McKell/Packer Dental?+
McKell/Packer Dental has a 5-star rating based on 680 patient reviews on Google.

Research with AI

ChatGPTPerplexityClaude
777 N 500 W #204
Provo, UT 84601
Get Directions
(801) 374-2182
mckellpackerdental.com/
Book Online
mckellpackerfrontoffice@gmail.com
Open in Google Maps
Accepting new patients
Payment Plans Available
Weekend Hours
Online Booking Available
Emergency Hours Available

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
Mon8:00 AM – 5:00 PM
Tue8:00 AM – 5:00 PM
Wed8:00 AM – 5:00 PM
Thu8:00 AM – 5:00 PM
Fri8:00 AM – 5:00 PM
SatClosed
SunClosed

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