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Graf Orthodontics
Graf Orthodontics provides orthodontic treatment in Orem, UT, with a 4.
419 Orem Blvd, Orem, UT 84057
4.9(441 reviews)
About Graf Orthodontics
Perfectionist bite correction and surgical orthodontics keep families returning generation after generation, with Dr. Michael Reid also taking on patients transferring mid-treatment.
Reviews frequently highlight Dr. Michael Reid's handling of complicated bite and jaw cases, including surgical orthodontics that reviewers say resolved long-standing issues like jaw popping and ear ringing. Many families describe having multiple children treated here over the years, and several patients say they transferred in after problems elsewhere and had their cases finished successfully. Staff are often described as attentive with kids, using fish tanks, movies, or video games to keep young patients calm, and the practice is noted for taking on cleft lip and palate cases as part of a specialized team. Some reviews note the practice's ownership changed hands, with mixed feedback about how that transition affected continuity of care.
Summary of 200 patient reviews, December 2020–September 2026, updated September 2026
Treatments offered
Who They Treat
Graf Orthodontics provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Technology & Equipment
Graf Orthodontics uses modern orthodontic technology to deliver precise, comfortable treatment.
3D Digital Scanning
TADs / Mini-Screws
iTero/TRIOS
TADs
Orthodontists at this office
provider
headshot
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Brian Graf, DMD
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients
provider
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Dr. STEVEN N ARNOLD --, DMD
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients18 yrs experience
provider
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Dr. MICHAEL UDALL REID, DDS
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients9 yrs experience
Insurance accepted
7 plans listedAetnaBlue Cross Blue ShieldCignaDelta DentalGuardianMetLifeUnited Healthcare
Graf Orthodontics does not list Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.
What patients say
Latest review 7 weeks ago
What patients praise
- Dr. Michael Reid is described as a perfectionist who takes on complex jaw and bite cases, with some reviewers crediting him for correcting botched work from other orthodontists.
- Reviews mention bite and jaw surgery correction resolving long-term issues such as jaw popping and ear ringing.
- Kids are kept occupied with fish tanks, movies, or video games, and the practice is noted for treating cleft lip and palate patients as part of a specialized team.
Things to know
- A number of reviews describe long wait times, sometimes 30 to 90 minutes or more, and recurring overbooking even after complaints.
- Some reviews mention treatment stretching longer than expected, with a few cases dragging on for months beyond the original estimate.
Who it suits
- Families with several children in treatment
- Patients transferring mid-treatment from another orthodontist
- Young children needing early or phase 1 treatment
Doctors patients mention
- Dr. Michael Reid · 43 reviews
- Last 90 days
- 26 reviews
- averaging 5.0★
- Last 12 months
- 121 reviews
- averaging 5.0★
- Owner replies
- 37% of reviews
- typically within 22 days
17
Oct 2023Sep 2026
| Oct 2023 | 13 |
|---|---|
| Nov 2023 | 14 |
| Dec 2023 | 0 |
| Jan 2024 | 0 |
| Feb 2024 | 1 |
| Mar 2024 | 0 |
| Apr 2024 | 0 |
| May 2024 | 1 |
| Jun 2024 | 5 |
| Jul 2024 | 1 |
| Aug 2024 | 3 |
| Sep 2024 | 0 |
| Oct 2024 | 3 |
| Nov 2024 | 1 |
| Dec 2024 | 2 |
| Jan 2025 | 0 |
| Feb 2025 | 0 |
| Mar 2025 | 0 |
| Apr 2025 | 0 |
| May 2025 | 0 |
| Jun 2025 | 0 |
| Jul 2025 | 0 |
| Aug 2025 | 0 |
| Sep 2025 | 0 |
| Oct 2025 | 0 |
| Nov 2025 | 17 |
| Dec 2025 | 16 |
| Jan 2026 | 10 |
| Feb 2026 | 7 |
| Mar 2026 | 11 |
| Apr 2026 | 15 |
| May 2026 | 6 |
| Jun 2026 | 14 |
| Jul 2026 | 9 |
| Aug 2026 | 8 |
| Sep 2026 | 8 |
- 5★465
- 4★9
- 3★7
- 2★3
- 1★7
- 20135.0
- 20145.0
- 20155.0
- 20164.2
- 20174.9
- 20185.0
- 20194.8
- 20205.0
- 20214.6
- 20224.6
- 20234.9
- 20244.2
- 20255.0
- 20265.0
1★5★
- Early (phase 1) treatment41
- Braces33
- Invisalign / clear aligners15
- Jaw surgery10
- Retainers9
PraiseCriticism
- The orthodontist82 / 2
- Friendly staff63 / 3
- Treatment results43 / 1
- Great with kids29 / 1
- Clear explanations24
- Gentle, comfortable care13
- Scheduling & wait times5 / 9
- Treatment timeline8 / 4
| Theme | Praise | Criticism |
|---|---|---|
| The orthodontist | 82 | 2 |
| Friendly staff | 63 | 3 |
| Treatment results | 43 | 1 |
| Great with kids | 29 | 1 |
| Clear explanations | 24 | 0 |
| Gentle, comfortable care | 13 | 0 |
| Scheduling & wait times | 5 | 9 |
| Treatment timeline | 8 | 4 |
Recent reviews from Google
4.9
441 reviews
Melissa Myers
a month ago
We love Graf Orthodontics! All 4 of my children ended up with beautiful smiles after their orthodontia. Plus, they actually enjoyed their visits, because everyone who works there is so friendly and capable. Great experiences with both Dr. Brian Graf and the new Dr. Brandon Graf!
Taylor Tandy
2 months ago
Dr. Graf and his staff are incredibly knowledgeable and I love their attention to detail. After almost 2 years of Invisalign he spent a couple hours polishing and reshaping my teeth with enameloplasty which has made a huge difference! So happy with my results. Now our kids have started treatment because I wouldn’t go anywhere else. Highly recommend!
Kari Howe
2 months ago
Dr. Graf is amazing! He has helped create beautiful smiles for all 4 of our children. Super friendly office. Strongly recommend!
Alicia Christensen
2 months ago
I love Dr. Graf! I have been with him for many years. He is so great to talk things through with me and help me understand the treatment plans. His office staff is so great to work with as well. I love working with this office and hope to continue working with him as my children start needing braces as well.
Cookie and a kiss
3 months ago
We absolutely love Dr. Graf and his office! We’re so thrilled to have Dr. Graf back! He has treated all five of our children, and we cannot recommend him and his staff enough!
Questions about this practice
What orthodontic treatments does Graf Orthodontics offer?
Graf Orthodontics offers: Invisalign, Traditional Braces, Surgical Orthodontics, TMJ Treatment, Clear Aligners, Retainers.
Does Graf Orthodontics accept dental insurance?
Graf Orthodontics accepts Aetna, Blue Cross Blue Shield, Cigna, Delta Dental, Guardian, and others.
Does Graf Orthodontics offer free consultations?
Yes, Graf Orthodontics offers a free initial orthodontic consultation. Call (801) 765-9990 to schedule.
Is Graf Orthodontics accepting new patients?
Graf Orthodontics is currently welcoming new patients in Orem, UT. Call (801) 765-9990 to schedule.
Where is Graf Orthodontics located?
Graf Orthodontics is located at 419 Orem Blvd. Get directions: https://maps.google.com/?cid=15863383402512331674&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Graf Orthodontics?
Graf Orthodontics office hours: Mon 9:00 AM–5:00 PM, Tue 9:00 AM–5:00 PM, Wed 9:00 AM–5:00 PM, Thu 9:00 AM–5:00 PM, Fri Closed–Closed, Sat Closed–Closed, Sun Closed–Closed.
Does Graf Orthodontics offer payment plans?
Yes, Graf Orthodontics offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Graf Orthodontics?
Graf Orthodontics is staffed by Brian Graf, Dr. STEVEN N ARNOLD --, Dr. MICHAEL UDALL REID.
What is the patient rating for Graf Orthodontics?
Graf Orthodontics has a 4.9-star rating based on 441 patient reviews on Google.
Other Graf Orthodontics locations
Research with AI
Accepting new patients
Free Consultation
Payment Plans Available
Weekend Hours
Emergency Hours Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
Mon9:00 AM – 5:00 PM
Tue9:00 AM – 5:00 PM
Wed9:00 AM – 5:00 PM
Thu9:00 AM – 5:00 PM
FriClosed
SatClosed
SunClosed
- Google reviews synced
- SOURCED
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