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Board CertifiedAAO MemberAccepting new patients
Alamo City Orthodontics
Alamo City Orthodontics is a San Antonio-based orthodontic practice serving children, teens, and adults with braces, clear aligners (Invisalign), and advanced orthodontic treatments.
1100 Northwest Loop 410 #560, San Antonio, TX 78213
4.8(198 reviews)
About Alamo City Orthodontics
Complex cases turned away by other orthodontists are sometimes taken on here, with one patient avoiding jaw surgery after 2.5 years of treatment under Dr. Gonzales.
Dr. Gonzales and Dr. Kika are noted for accepting difficult cases other orthodontists had declined, including one patient who avoided jaw surgery through an extended course of treatment. Multi-generational families mention bringing several children through braces over the years and reporting good outcomes each time. The practice went through a period of turnover after its founding doctor retired, and while many reviewers note attentive, patient staff, a handful mention communication gaps and long waits for callbacks during that transition.
Summary of 179 patient reviews, October 2015–September 2026, updated September 2026
Alamo City Orthodontics is a San Antonio-based orthodontic practice serving children, teens, and adults with braces, clear aligners (Invisalign), and advanced orthodontic treatments.
Led by board-certified orthodontist Dr. Cristiana Araujo and general dentist Dr. Alina Jafferbhoy, the practice offers personalized care with advanced technology including iTero 3D digital scanning and in-house laboratory services.
Treatments offered
InvisalignEarly Treatment
Who They Treat
Alamo City Orthodontics provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Technology & Equipment
Alamo City Orthodontics uses modern orthodontic technology to deliver precise, comfortable treatment.
3D Digital Scanning
iTero/TRIOS
Orthodontists at this office
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Dr. Cristiana Araujo
NPI verified · no bio or photo on file
Lead OrthodontistNPI VERIFIEDAccepting New Patients
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Dr. Alina Jafferbhoy, DMD
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients
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Nikolas Amini
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients
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Dakota Miller
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients
provider
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Roy Gonzalez, D.D.S.,M.S.
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients
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Dr. ROY R GONZALEZ --, DDS MSD
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients19 yrs experience
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Diana Villareal
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients
Insurance accepted
5 plans listedAetnaDelta Dental Medicare AdvantageDelta Dental PPODelta Dental PremierDeltaCare USA
In-network with many insurances; flexible financing options and discounts for those without insurance available.
What patients say
Latest review 7 weeks ago
What patients praise
- Complex orthodontic cases turned down elsewhere are sometimes accepted here, including one that avoided jaw surgery.
- Multiple families describe bringing several children through treatment over the years with consistently good results.
- Staff are noted for patience with young children and anxious patients during adjustments.
Things to know
- A few reviews describe long waits, rescheduling difficulties, or delayed callbacks, particularly during a period of staff turnover.
- Some reviews mention slow follow-up on insurance paperwork or unresolved billing questions.
Who it suits
- Families with multiple children in treatment
- Young children needing early orthodontic care
Doctors patients mention
- Dr. Gonzales · 11 reviews
- Dr. Kika · 6 reviews
- Last 90 days
- 9 reviews
- averaging 4.7★
- Last 12 months
- 23 reviews
- averaging 4.3★
- Owner replies
- 42% of reviews
19
Oct 2023Sep 2026
| Oct 2023 | 0 |
|---|---|
| Nov 2023 | 2 |
| Dec 2023 | 2 |
| Jan 2024 | 2 |
| Feb 2024 | 2 |
| Mar 2024 | 19 |
| Apr 2024 | 1 |
| May 2024 | 11 |
| Jun 2024 | 5 |
| Jul 2024 | 3 |
| Aug 2024 | 10 |
| Sep 2024 | 3 |
| Oct 2024 | 1 |
| Nov 2024 | 0 |
| Dec 2024 | 0 |
| Jan 2025 | 19 |
| Feb 2025 | 16 |
| Mar 2025 | 0 |
| Apr 2025 | 0 |
| May 2025 | 0 |
| Jun 2025 | 0 |
| Jul 2025 | 0 |
| Aug 2025 | 0 |
| Sep 2025 | 4 |
| Oct 2025 | 1 |
| Nov 2025 | 0 |
| Dec 2025 | 0 |
| Jan 2026 | 2 |
| Feb 2026 | 1 |
| Mar 2026 | 9 |
| Apr 2026 | 1 |
| May 2026 | 0 |
| Jun 2026 | 4 |
| Jul 2026 | 2 |
| Aug 2026 | 2 |
| Sep 2026 | 1 |
- 5★197
- 4★5
- 3★2
- 2★1
- 1★8
- 20153.0
- 20165.0
- 20174.9
- 20184.8
- 20194.9
- 20204.4
- 20215.0
- 20225.0
- 20235.0
- 20244.9
- 20254.8
- 20264.3
1★5★
- Braces52
- Retainers4
- Invisalign / clear aligners3
PraiseCriticism
- Friendly staff75 / 4
- The orthodontist42 / 3
- Great with kids26
- Treatment results24 / 1
- Gentle, comfortable care19
- Clear explanations18
- Cost, insurance & financing9 / 3
- Scheduling & wait times6 / 6
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 75 | 4 |
| The orthodontist | 42 | 3 |
| Great with kids | 26 | 0 |
| Treatment results | 24 | 1 |
| Gentle, comfortable care | 19 | 0 |
| Clear explanations | 18 | 0 |
| Cost, insurance & financing | 9 | 3 |
| Scheduling & wait times | 6 | 6 |
Recent reviews from Google
4.8
198 reviews
Felicia McAtee
2 months ago
We have been coming to Alamo City Orthodontics for a little over a year now and we are very pleased with our daughter’s progress with her teeth. Dr. Kika, Jackie, Amanda and everyone at ACO are wonderful!
Alejandro Rios
2 months ago
Great staff!! New office is awesome!! Very spacious and comfortable. My son is getting his invisalign today. Looking forward to seeing the results!!
Isela Amaro
2 months ago
The ladies and doctor are wonderful so nice made us feel comfortable I would recommend this place
Edward Falcon
5 months ago
3 kids later with braces and never a dual moment. Which means the staff is amazing. Office is clean well organized and very welcoming. So look no further you found the best.
Anne Hernandez
5 months ago
I absolutely loved when the practice belonged to Dr. Gonzales. I was extremely saddened when he sold, as I only chose to come here for Dr. Gonzales and his staff. The company’s transition took some time to adjust as far as turnover and the overall customer experience. But things have definitely improved. Scheduling has been flexible and wait times have definitely improved.
Questions about this practice
What orthodontic treatments does Alamo City Orthodontics offer?
Alamo City Orthodontics offers: Invisalign, Early Treatment.
Does Alamo City Orthodontics accept dental insurance?
Alamo City Orthodontics accepts Aetna, Delta Dental Medicare Advantage, Delta Dental PPO, Delta Dental Premier, DeltaCare USA.
Does Alamo City Orthodontics offer free consultations?
Yes, Alamo City Orthodontics offers a free initial orthodontic consultation. Call (210) 344-9295 or book online to schedule.
Is Alamo City Orthodontics accepting new patients?
Alamo City Orthodontics is currently welcoming new patients in San Antonio, TX. Call (210) 344-9295 or book online to schedule.
Where is Alamo City Orthodontics located?
Alamo City Orthodontics is located at 1100 Northwest Loop 410 #560. Get directions: https://maps.google.com/?cid=8383990204787542073&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Alamo City Orthodontics?
Alamo City Orthodontics office hours: Mon 8:00 AM–5:00 PM, Tue 8:00 AM–5:00 PM, Wed 8:00 AM–5:00 PM, Thu 8:00 AM–5:00 PM, Fri 8:00 AM–5:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Alamo City Orthodontics offer payment plans?
Yes, Alamo City Orthodontics offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Alamo City Orthodontics?
Alamo City Orthodontics is staffed by Dr. Cristiana Araujo, Dr. Alina Jafferbhoy, Nikolas Amini, Dakota Miller, Roy Gonzalez, Dr. ROY R GONZALEZ --, Diana Villareal. The practice is a member of the American Association of Orthodontists (AAO) and board-certified.
What is the patient rating for Alamo City Orthodontics?
Alamo City Orthodontics has a 4.8-star rating based on 198 patient reviews on Google.
How long has Alamo City Orthodontics been in practice?
Alamo City Orthodontics has been providing orthodontic care since 1998, serving the San Antonio, TX community for over 28 years.
Research with AI
Accepting new patients
Est. 1998
Free Consultation
Payment Plans Available
In-House Financing
Weekend Hours
Same-Day Appointments
Online Booking Available
Emergency Hours Available
Programs & Discounts
Referral Program
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
Free Lot Parking
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon8:00 AM – 5:00 PM
Tue8:00 AM – 5:00 PM
Wed8:00 AM – 5:00 PM
Thu8:00 AM – 5:00 PM
Fri8:00 AM – 5:00 PM
SatClosed
SunClosed
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