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AAO MemberAccepting new patients

Freels Orthodontics

Freels Orthodontics is an orthodontic practice in McAllen, Texas specializing in treatment for children and adults.

3220 Buddy Owens Blvd STE 100, McAllen, TX 78504
5.0(519 reviews)
Call Now(956) 631-8181Book OnlineWebsiteDirections

About Freels Orthodontics

Dr. Chris Freels personally sees every patient at each visit, and reviews often mention him correcting prior orthodontists' errors and complex jaw or TMJ cases.

Reviews frequently point to Dr. Chris Freels handling each appointment himself rather than delegating, with several noting he fixed problems left by previous orthodontists, including jaw and bite corrections and TMJ relief after braces. Multiple families with several children in treatment mention good outcomes across siblings, and many note the office is clean and modern, including use of 3D scanning instead of traditional impressions. Scheduling is generally smooth, with short waits and text reminders, and appointments tend to accommodate school schedules.

Summary of 200 patient reviews, June 2024–September 2026, updated September 2026

Freels Orthodontics is an orthodontic practice in McAllen, Texas specializing in treatment for children and adults.

They offer Invisalign clear aligners and traditional braces, with a focus on personalized care and convenient local access.

Treatments offered

InvisalignInvisalignClear AlignersClear AlignersTraditional BracesTraditional BracesRetainersRetainers
GuidesHow much does Invisalign cost? →Clear aligner costs explained →Adult braces cost guide →

Who They Treat

Freels Orthodontics provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Technology & Equipment

Freels Orthodontics uses modern orthodontic technology to deliver precise, comfortable treatment.

3D Digital Scanning

Orthodontists at this office

provider
headshot

-- CHRIS A FREELS --, D.D.S, M.S.

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients19 yrs experience

Insurance accepted

Many dental insurance plans provide orthodontic benefits; the practice will review costs and financing options upfront.

What patients say

Latest review 7 weeks ago

What patients praise

  • Dr. Chris Freels is described as meeting personally with patients at every visit rather than passing them to staff.
  • Several reviews describe him correcting jaw, bite, or TMJ issues that a prior orthodontist had not resolved.
  • Families with multiple children in treatment report good outcomes across siblings over the years.

Who it suits

  • Families with multiple children in treatment
  • Anxious or nervous children and adults

Doctors patients mention

  • Dr. Chris Freels · 138 reviews
Last 90 days
68 reviews
averaging 5.0★
Last 12 months
113 reviews
averaging 5.0★
Owner replies
90% of reviews
Compared with McAllen
Higher rated than 90%
of 15 practices we track
Reviews per month
41
Oct 2023Sep 2026
Reviews per month
Oct 20232
Nov 20239
Dec 20236
Jan 202411
Feb 20249
Mar 20247
Apr 20241
May 20249
Jun 20248
Jul 202411
Aug 20245
Sep 202410
Oct 20245
Nov 20247
Dec 20243
Jan 202529
Feb 202529
Mar 202516
Apr 202511
May 20257
Jun 20258
Jul 20255
Aug 20253
Sep 20250
Oct 20255
Nov 202511
Dec 20251
Jan 20260
Feb 20262
Mar 20260
Apr 20260
May 20261
Jun 202627
Jul 202619
Aug 202641
Sep 20266
Star ratings
  • 5★497
  • 4★1
  • 3★0
  • 2★1
  • 1★1
Average rating by year
  • 20185.0
  • 20195.0
  • 20205.0
  • 20215.0
  • 20225.0
  • 20235.0
  • 20245.0
  • 20255.0
  • 20265.0
1★5★
Treatments patients mention
  • Braces53
  • Early (phase 1) treatment6
  • Expanders & appliances4
What patients talk about
PraiseCriticism
  • Friendly staff83 / 1
  • The orthodontist70 / 2
  • Treatment results50
  • Clear explanations38
  • Great with kids32
  • Scheduling & wait times25
  • Gentle, comfortable care23
  • Office & technology23
What patients talk about
ThemePraiseCriticism
Friendly staff831
The orthodontist702
Treatment results500
Clear explanations380
Great with kids320
Scheduling & wait times250
Gentle, comfortable care230
Office & technology230

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Recent reviews from Google

5.0
519 reviews
Griselda Lozano
Griselda Lozano
4 weeks ago
“

The experience we have had at Freels Ortho has been amazing. The difference on my daughter's teeth have been tremendously impressive. He not only made a difference on her smile but her confidence grew. She never complained about having braces on she loved them but now is time for her to show off her beautiful smile. Thank you Dr. Freels and all the staff we truly appreciate you all.

Review from Google

Evelyn Gutierrez
Evelyn Gutierrez
a month ago
“

5/5 Stars !! . Actual Face to Face Care Makes All the Difference If you are looking for an orthodontist who actually takes the time to sit down with you personally, this is the place. Before deciding on treatment for my son, I consulted with a few different offices. Dr. Freels was the only orthodontist who actually met with me face to face for the initial consultation to discuss my son's treatment plan directly. That personal touch and transparency made the decision an easy one. Beyond Dr. Freels , the entire staff is absolutely phenomenal. They are incredibly knowledgeable, answer every question with confidence, and clearly know their stuff inside and out. On top of the fantastic care, the office itself is super clean and well maintained, which gives you immediate peace of mind the second you walk through the door. I couldn't be happier with our experience so far. If you want a knowledgeable team, a spotless facility, and a doctor who actually talks to you directly instead of passing you off to an assistant, I highly recommend Dr. Freels ! Definitely looking forward to see my son’s progress.

Review from Google

Luis Bermudez
Luis Bermudez
Edited a month ago
“

Freels Orthodontics has been a fantastic experience from start to finish. The staff is kind, professional, and consistently on time, which honestly stands out in the RGV. Every visit has felt organized and intentional, and the appointment reminders are a small but greatly appreciated touch that keeps everything running smoothly. Follow-up care is excellent and you never feel like you're left wondering what comes next. What really sets this practice apart is that Dr. Freels personally sees each patient on every single visit. That level of attention is rare and speaks volumes about how this office is run. It's first class service in every sense, and I wouldn't hesitate to recommend Freels Orthodontics to anyone in the McAllen area looking for orthodontic care they can trust.

Review from Google

Federico E. Azpurua-Gil
Federico E. Azpurua-Gil
a month ago
“

Great service. Unbeatable customer service. Everybody is extremely nice and helpful. This office runs like a Swiss Watch. Kudos to Dr. Freels and his team!!

Review from Google

Anna Gonzalez
Anna Gonzalez
a month ago
“

I am sad we will no longer be patients of Dr. Freels, since my youngest will be getting her braces off in a couple weeks. We will miss visiting this beautiful office, and getting warmly greeted by the most professional staff. I am so happy with our choice to entrust Dr. Freels and his staff with my daughters’ new smiles! 🙏🏻

Review from Google

Read all 519 reviews on Google →

Questions about this practice

What orthodontic treatments does Freels Orthodontics offer?+
Freels Orthodontics offers: Invisalign, Clear Aligners, Traditional Braces, Retainers.
Does Freels Orthodontics offer free consultations?+
Yes, Freels Orthodontics offers a free initial orthodontic consultation. Call (956) 631-8181 or book online to schedule.
Is Freels Orthodontics accepting new patients?+
Freels Orthodontics is currently welcoming new patients in McAllen, TX. Call (956) 631-8181 or book online to schedule.
Where is Freels Orthodontics located?+
Freels Orthodontics is located at 3220 Buddy Owens Blvd STE 100. Get directions: https://maps.google.com/?cid=5345806290866507044&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Freels Orthodontics?+
Freels Orthodontics office hours: Mon 8:30 AM–4:45 PM, Tue 8:30 AM–4:45 PM, Wed 9:00 AM–5:30 PM, Thu 8:00 AM–4:20 PM, Fri 8:30 AM–11:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Freels Orthodontics offer payment plans?+
Yes, Freels Orthodontics offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Freels Orthodontics?+
Freels Orthodontics is staffed by -- CHRIS A FREELS --. The practice is a member of the American Association of Orthodontists (AAO).
What is the patient rating for Freels Orthodontics?+
Freels Orthodontics has a 5-star rating based on 519 patient reviews on Google.

Research with AI

ChatGPTPerplexityClaude
3220 Buddy Owens Blvd STE 100
McAllen, TX 78504
Get Directions
(956) 631-8181
freelsorthodontics.com/
Book Online
elizabeth@freelsortho.com
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Accepting new patients
Free Consultation
Payment Plans Available
Weekend Hours
Evening Hours
Online Booking Available
Emergency Hours Available

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
Mon8:30 AM – 4:45 PM
Tue8:30 AM – 4:45 PM
Wed9:00 AM – 5:30 PM
Thu8:00 AM – 4:20 PM
Fri8:30 AM – 11:00 PM
SatClosed
SunClosed

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