Rodeo Dental & Orthodontics of Lubbock

Very fun atmosphere, especially for a dental office. Everyone we spoke to, from walking in the door to meeting the Dr, was so nice. Joyce was kind and blunt with what she needed from my son to be able to clean his teeth quickly and efficiently. Amelia and Amanda were so sweet! Just to name a few of the staff that made an impression on our first visit.

Not real happy after today. My daughter had braces that were put on by an amazing Orthodontist in Arkansas. When we moved here someone suggested Rodeo and I wish we had looked into another company. Instead of using the braces that were professionally put on. They want to remove them so they can put the exact same braces on. Abuse of insurance! We will not be going back.

Dr. Norman has really helped me from the beginning with placing a Maryland bridge in my lower mouth and with getting me to the right specialist to address a recurring abscess within my lower gum area at an old extraction site. He has also helped me with placing a successful deep filling in a molar. Dr. Norman has excellent assistance upfront with Diana, Mariah, Levi and the xray technician.

Our appointment was at 3:30. We weren’t seen until 4:52. With a 2 and 3 year old, they were already hungry and fussy by this time. Mind you, we arrived 30 minutes early after being advised to arrive before appointment time. To top it off, on our way out, assistants were loudly discussing other patients from the office to the back. Everyone listening while she pointed back there. The doctor was sweet and informative when we were seen. I’ve also never been to a dentist where kids have to pay to play in the lobby or leave with nothing - not even a toothbrush. We will be looking for a different pediatric dentist.

Don’t recommend if you have young children. I took my 22 month old for her first dentist appointment and literally no one in that office was friendly like you’d think they would be at a pediatric dentist office. She was upset and crying (obviously, she’s a baby) and no one said a word to her or did anything at all to try to help her feel more comfortable. If you’re going to work at a pediatric dentist office, make sure you know that includes toddlers so you can learn how to work with them. The dentist was thorough when checking her teeth and brushing them, but that’s about the only good thing I have to say about my visit with them.