Rodeo Dental & Orthodontics

I love the staff and the doctor’s there. Everyone is so kind, especially the front desk employees. They are always friendly, welcoming, and helpful, which makes every visit a great experience. I truly appreciate their excellent customer service and positive attitude.

Had a Great experience here at the main st location today I got seen for braces and Rafa was very great at explain 👏 😀 everything to me. No wait time, felt like they always take there time to explain everything when you have 1,000 questions to ask. Thanks Rafa For everything you are Amazing!!!! 🙏👏

The day I got my braces off, they had to take pictures afterward, and the employee I don’t know her name but she was very impatient with me. She kept pulling hard on my lips with the plastic retractors, and it actually hurt. Instead of slowing down or checking if I was okay, she seemed annoyed that I wasn’t moving fast enough. Another issue is the wait times. Every appointment I’ve had, I’m usually waiting around 40 minutes past my scheduled appointment before I’m even called back. At this point, it seems like that’s just normal here, which is really frustrating. Everyone else I’ve met at Rodeo Dental has been kind and respectful, although there is times the same women gossip alot but it’s none of my business. But that stud employee made this experience really stood out. I understand being understaffed can make work stressful, but patients shouldn’t feel rushed or like they’re an inconvenience. I also had to repeat myself several times because the employee taking my pictures didn’t seem to hear me well, which made the whole experience even more frustrating. I hope they work on their scheduling and make sure every patient is treated with more patience and care and the employees are less rude since this place is a great place for braces

They saw my daughter on time. They explained what they were doing as they put her braces on and also took extra time to explain how to maintain her braces until her next visit. The dental assistant Rafa was informative and answered all my questions without it seeming like I was bothering him. They and did a celebration with confetti as my daughter ended her visit. Great price, great service and no wait time. I would highly recommend even if you have to drive by other orthodontist offices like I do.

Had a Great experience for my kids staff was nice and friendly Cassandra was exceptional with any information I needed and questions I had. Overall would recommend and definitely will come back again. Thank you again to the rodeo dental staff. And thank you Cassandra for your patience and helpful information on the future visits.