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Fountain City Smiles provides orthodontic care in Knoxville, TN, serving teens and adults seeking alignment correction and related treatments.

About Fountain City Smiles
Dr. Niral Patel has modernized this general dental practice with 3D imaging and same-day repairs, though a recent doctor transition has unsettled a few longtime patients.
Fountain City Smiles is a general dental practice that also offers Invisalign, traditional braces, clear aligners, and TMJ treatment. Reviews often mention gentle numbing, calm handling during extractions and implants, and thorough explanations of treatment plans before work begins. The office is described as clean and modern, with digital X-rays and 3D imaging used to diagnose bite issues, and several reviews note quick responses to dental emergencies, including same-day crown repairs. A handful of reviews describe confusion around pricing and treatment changes following a recent transition to a new dentist.
Summary of 203 patient reviews, May 2025–September 2026, updated September 2026
Fountain City Smiles provides orthodontic care in Knoxville, TN, serving teens and adults seeking alignment correction and related treatments.
Dr. Niral Patel and Dr. Morgan Capwell lead the practice, which has earned a 4.9 rating across 1,212 Google reviews. The practice offers Invisalign clear aligner therapy for patients preferring a less visible treatment option. They also provide TMJ treatment for individuals experiencing jaw joint dysfunction or related discomfort. Digital impressions are captured using intraoral scanning technology, which eliminates the need for traditional impression materials and allows for precise treatment planning. Fountain City Smiles accepts dental insurance and works with multiple carriers to help patients maximize their available benefits. Payment plans are available for those who need to distribute treatment costs over time. The practice also accepts CareCredit, a healthcare financing option that allows patients to manage larger expenses through monthly installments. Dr. Patel and Dr. Capwell evaluate each case individually to determine appropriate treatment timing and approach. Patients in the Knoxville area interested in orthodontic care can schedule a consultation to discuss their specific alignment concerns and explore available treatment options based on their clinical needs and personal preferences.
Treatments offered
Who They Treat
Fountain City Smiles provides orthodontic treatment for the following age groups:
Technology & Equipment
Fountain City Smiles uses modern orthodontic technology to deliver precise, comfortable treatment.
* Pricing ranges are estimates. Contact the practice for a personalized quote.
Orthodontists at this office
Dr. Niral Patel, DMD
NPI verified · no bio or photo on file
Dr. Morgan Capwell, DDS
NPI verified · no bio or photo on file
Insurance accepted
9 plans listedWhat patients say
Latest review 6 weeks ago
What patients praise
Things to know
Who it suits
Doctors patients mention
Orthodontic care in reviews
Few reviews discuss orthodontic treatment specifically; the feedback above reflects general dental visits.
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| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 61 | 1 |
| The dentist | 47 | 2 |
| Gentle, comfortable care | 30 | 0 |
| Clear explanations | 25 | 1 |
| Cost, insurance & financing | 11 | 5 |
| Office & technology | 14 | 0 |
| Treatment results | 12 | 0 |
| Scheduling & wait times | 11 | 2 |
Recent reviews from Google
Dr.Patel is a great Dentist. HE did my front tooth implant. I could Not Be Happier. He is Awesome! Great Dentist and the Whole Staff is Also... I Highly Recommend Fountain City Smiles 😃.
Great experience. Staff was very friendly and helpful. She went out of her way to help me find the right oral surgeon for my insurance. I would highly recommend.
As a first-time patient, I only have experience with the hygienist, Tricia, who was very professional, thorough, and personable. I did meet Dr. Capwell, who seemed kind and friendly, but I cannot speak to her expertise as a dentist at this time. The receptionist was very friendly and helpful. All in all, a positive experience!
I have a fear of dentists and haven’t been in many years. From the moment I stepped into this office, until I left, I felt very comfortable and confident that they were the right choice for me. Very friendly and professional. Explained my procedure, options and prices. Will definitely be back for my 6 month check up!
I have not went to a dentist in almost 10 years and I was extremely anxious before my appointment. The moment I walked in, I felt at home. The receptionist greeted me with such positive energy that immediately helped reduce my anxiety. My hygienist listened to my concerns and fears and assured me that she would take good care of me. She was such a sweet lady who took her time with my exam and cleaning while also getting to know me on a personal level. I can't brag enough on her. Felt like I had known her for years! Dr. Capwell was so kind and explained my treatment plan very thoroughly. She was extremely patient and listened to my concerns. I cannot say enough good things about my first visit with Fountain City Smiles. I have no doubt that I chose the right dental practice for my needs!
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