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Straight Up Smiles
Straight Up Smiles is an orthodontic practice in Portland, OR and Vancouver, WA specializing in braces, clear aligners, and retainers using advanced digital technology including 3D printing.
9600 SW Capitol Hwy Ste 140, Portland, OR 97219
5.0(75 reviews)
About Straight Up Smiles
An arcade-style waiting room and a bilingual orthodontist, Dr. Alex Vo, make this a comfortable fit for young kids and non-English-speaking parents alike.
Reviews highlight a practice built around keeping kids engaged and comfortable, with a claw machine and arcade games in the lobby and staff who explain procedures to children directly. Dr. Alex Vo is noted for adapting his approach for anxious or complicated cases and for being bilingual, which several parents mention as helpful. Appointments tend to run on time, with many describing waits under 10 minutes and flexible rescheduling, and some reviews mention noticeable progress in as little as three months.
Summary of 63 patient reviews, January 2023–April 2026, updated September 2026
Straight Up Smiles is an orthodontic practice in Portland, OR and Vancouver, WA specializing in braces, clear aligners, and retainers using advanced digital technology including 3D printing.
They provide personalized treatment plans for patients of all ages with a focus on modern, efficient care.
Treatments offered
Technology & Equipment
Straight Up Smiles uses modern orthodontic technology to deliver precise, comfortable treatment.
3D Digital Scanning
In-House 3D Printing
3D printing
Orthodontists at this office
provider
headshot
headshot
Dr. Alex Vo, DMD, MS
NPI verified · no bio or photo on file
Lead OrthodontistNPI VERIFIEDAccepting New Patients14 yrs experience
Insurance accepted
11 plans listedBlue Cross Blue ShieldCignaDelta DentalGEHA (Govt Employees)GuardianHumanaMetLifeOhp
We accept many known insurances including Delta Dental, Regence Blue Cross Blue Shield, United Healthcare, Guardian, MetLife, Principal, Cigna, GEHA, OHP, and more. We will bill to insurance for the maximum amount expected to cover, with remaining balance divided into monthly payments.
What patients say
Latest review 6 months ago
What patients praise
- Kids are entertained with a claw machine and arcade games while waiting, and staff explain procedures and give them input on their own care.
- Dr. Alex Vo is described as adapting his approach for anxious or complicated cases and communicating in more than one language for non-English-speaking parents.
- Appointments run efficiently, with many reviews noting waits rarely over 10 minutes and flexibility when rescheduling is needed.
Who it suits
- Young children
- Families with several kids in treatment
- Adults considering treatment
Doctors patients mention
- Dr. Alex Vo · 26 reviews
- Last 12 months
- 5 reviews
- averaging 5.0★
- Owner replies
- 1% of reviews
- typically within 24 days
- Compared with Portland
- Higher rated than 83%
- of 23 practices we track
37
Oct 2023Sep 2026
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- 5★75
- 4★0
- 3★0
- 2★0
- 1★0
- 20235.0
- 20245.0
- 20255.0
- 20265.0
1★5★
- Braces13
- Retainers3
PraiseCriticism
- Friendly staff29
- The orthodontist25
- Great with kids21
- Treatment results17
- Scheduling & wait times10
- Clear explanations9
- Gentle, comfortable care7
- Office & technology6
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 29 | 0 |
| The orthodontist | 25 | 0 |
| Great with kids | 21 | 0 |
| Treatment results | 17 | 0 |
| Scheduling & wait times | 10 | 0 |
| Clear explanations | 9 | 0 |
| Gentle, comfortable care | 7 | 0 |
| Office & technology | 6 | 0 |
Recent reviews from Google
5.0
75 reviews
Rik Webster
5 months ago
We have been bringing my son to Straight up Smiles for braces and we couldn't be happier. The office staff is amazing—very kind and professional, and they always make him feel comfortable. They have worked with us on scheduling and made the whole process simple. So sorry for all the broken brackets! He is definitely trying his hardest not too break anymore, thanks for making it stress free for Dad.
Reham Lashin
8 months ago
I was in a horrible situation where I went for a regular dental cleaning (at another clinic) and the hygienist accidentally broke my lingual metal permanent retainer and for 5 days I was literally stuck with the wire hitting my mouth every time I eat anything or talk. Every orthodontist I called was closed or couldn't help because of the holidays. Then I came across Dr. Alex Vo's office and I called, they got me in literally 45 minutes later fixed the problem and made me 2 new retainers that I picked up 2 hours the same day later...imagine!!!!?? They fit perfectly from the get go. Talk about ABSOLUTELY AMAZING SERVICE!! Everyone at the clinic was so warm, friendly, and Dr. Vo is very knowledgeable, straightforward, and empathetic. He and his team managed to turn a nightmare situation into an amazing experience. Thank you Dr. Vo for making me start the new year with a big smile 🙏😁
Hedi Deeter
10 months ago
Straight up Smiles is the best! My son had a complicated case and has been seeing them for 2 years. Excellent service, clean, informative, kind, caring and overall excellent experience! 👏 My son is on the way to a beautiful smile thanks to Dr. Alex Vo! 🙂
Bumble Inc
10 months ago
Very friendly for children. The dentist Dr. Vo explains his process and ideas well when creating an invisalign plan. Very clean and organized space.
Eddy
10 months ago
Dr.Vo and his team were amazing during my time as their patient! I’m always someone who arrives a little early and I was always attended pretty quick. They’re also very professional and confident in what they do. As someone who’s always covered their smile when laughing to hide my teeth, I highly recommend Straight Up Smiles for your orthodontist work. It’s such a relief being able to smile confidently.
Questions about this practice
What orthodontic treatments does Straight Up Smiles offer?
Straight Up Smiles offers: Invisalign, Clear Aligners, Traditional Braces, Retainers.
Does Straight Up Smiles accept dental insurance?
Straight Up Smiles accepts Blue Cross Blue Shield, Cigna, Delta Dental, GEHA (Govt Employees), Guardian, and others.
Does Straight Up Smiles offer free consultations?
Yes, Straight Up Smiles offers a free initial orthodontic consultation. Call (503) 922-7280 or book online to schedule.
Is Straight Up Smiles accepting new patients?
Straight Up Smiles is currently welcoming new patients in Portland, OR. Call (503) 922-7280 or book online to schedule.
Where is Straight Up Smiles located?
Straight Up Smiles is located at 9600 SW Capitol Hwy Ste 140. Get directions: https://maps.google.com/?cid=15138163505114827050&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Straight Up Smiles?
Straight Up Smiles office hours: Mon Closed–Closed, Tue 9:00 AM–5:00 PM, Wed 8:30 AM–5:00 PM, Thu 8:30 AM–5:00 PM, Fri 8:30 AM–5:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Straight Up Smiles offer payment plans?
Yes, Straight Up Smiles offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Straight Up Smiles?
Straight Up Smiles is staffed by Dr. Alex Vo.
What is the patient rating for Straight Up Smiles?
Straight Up Smiles has a 5-star rating based on 75 patient reviews on Google.
Other Straight Up Smiles locations
Research with AI
Accepting new patients
Free Consultation
Payment Plans Available
Virtual Consultations
Online Booking Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
MonClosed
Tue9:00 AM – 5:00 PM
Wed8:30 AM – 5:00 PM
Thu8:30 AM – 5:00 PM
Fri8:30 AM – 5:00 PM
SatClosed
SunClosed
- Google reviews synced
- SOURCED
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