Cascade Braces

I rarely leave reviews, but I feel obligated to share my experience because this has been one of the most frustrating healthcare experiences I’ve ever had. I trusted this office with my smile, my bite, and a significant amount of money. After more than two years of treatment, I am left with a bite that feels worse than when I started, speech changes that have caused me to develop a lisp, and ongoing concerns that have not been adequately addressed. What hurts the most is feeling like my concerns were dismissed. I was never told that I would have to accept a compromised bite, nor was I ever given the impression that my final result might not function properly. Had these risks been clearly explained, I would have made a different decision about my treatment. As a patient, I expected transparency, communication, and a willingness to work with me when problems arose. Instead, I felt unheard and unsupported. When I tried to obtain my records and treatment information to better understand what happened, I encountered additional obstacles that only added to my frustration. This experience has caused me emotional stress, loss of confidence in my smile, and a great deal of disappointment. Orthodontic treatment is a major investment, and patients deserve clear communication, informed consent, and respect when they raise concerns. I hope sharing my experience helps future patients ask questions, advocate for themselves, and fully understand all treatment options and possible outcomes before committing to care at this office.

My experience was Amazing from appointments always be ready and on time to the amazing staff from start to finishing my procedure it was an amazing Process life changing thank you Guys!!!

This place is running the best scam. We moved to Oregon just after my daughter got her braces off. Unfortunately her retainer was accidentally thrown away at a restaurant. Came here to get a replacement retainer. $200 for 3D printer trash. It didn't even last 6mon. The retainer broke down the middle (no she does not eat with it and she takes are of it) between her front teeth. They have absolutely no warranties on these retainers. So I spend another $200 the next one is too tight and doesn't sit on her molers she is told to just wear anyways and her teeth will shift to the retainer, or I can spend another $200 and have it re-done. How about I just be done with you. 3D printers are not a good choice for retainers. They're hard brittle pieces of trash.

Got my braces off on one of their spirit days and it was an amazing experience, everyone is super nice and helpful

10/10 experience very quick and easy staff was also extremely friendly and helpful definitely recommend going here for your braces.