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Board CertifiedAAO MemberAccepting new patients
Thornton Orthodontics
Thornton Orthodontics offers comprehensive orthodontic care in Eugene and Creswell, OR, including traditional braces, Invisalign, ceramic brackets, and dentofacial orthopedic treatments.
2993 Hilyard St, Eugene, OR 97405
5.0(289 reviews)
About Thornton Orthodontics
A conservative, less-aggressive approach from Dr. Benjamin Thornton, backed by interest-free payment plans and two convenient office locations.
Reviews often mention Dr. Benjamin Thornton's measured approach, from letting kids decide when they're ready for braces to switching a patient from Invisalign to braces at no extra cost when needed. Families point to steady pricing across years for multiple children, interest-free financing, and two office locations that make scheduling easier even for those not living nearby. Treatment results come up often too, including bite corrections that resolved jaw pain and headaches and complex crowding or bite cases handled successfully.
Summary of 200 patient reviews, April 2021–September 2026, updated September 2026
Thornton Orthodontics offers comprehensive orthodontic care in Eugene and Creswell, OR, including traditional braces, Invisalign, ceramic brackets, and dentofacial orthopedic treatments.
The practice serves patients of all ages with an emphasis on gentle care, patient experience, and the latest orthodontic technology.
Treatments offered
Who They Treat
Thornton Orthodontics provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Technology & Equipment
Thornton Orthodontics uses modern orthodontic technology to deliver precise, comfortable treatment.
3D Digital Scanning
iTero/TRIOS
Orthodontists at this office
provider
headshot
headshot
Dr. Benjamin Thornton, DDS, MS
NPI verified · no bio or photo on file
Lead OrthodontistNPI VERIFIEDAccepting New Patients
Insurance accepted
3 plans listedAetnaDelta Dental PPODelta Dental Premier
Practice supports various insurance plans.
What patients say
Latest review 6 weeks ago
What patients praise
- Dr. Thornton is described as taking a conservative, unhurried approach rather than pushing early or unnecessary treatment.
- Interest-free payment plans and pricing that stayed stable across years and multiple children come up as a real advantage for families.
- Two office locations and accommodating scheduling are noted as making treatment logistics easier, even for families who travel from farther away.
Things to know
- A few reviews describe cost estimates or insurance predetermination as confusing or lacking transparency.
- Some reviews mention that rescheduling can push out appointments or extend total treatment time.
Who it suits
- Families with multiple kids in treatment over time
- Adults considering Invisalign or ceramic braces
- Anxious or nervous patients
Doctors patients mention
- Dr. Benjamin Thornton · 93 reviews
- Last 90 days
- 49 reviews
- averaging 5.0★
- Last 12 months
- 112 reviews
- averaging 5.0★
- Owner replies
- 83% of reviews
- Compared with Eugene
- Higher rated than 83%
- of 15 practices we track
25
Oct 2023Sep 2026
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- 5★341
- 4★6
- 3★1
- 2★1
- 1★1
- 20165.0
- 20175.0
- 20185.0
- 20195.0
- 20205.0
- 20214.9
- 20224.8
- 20235.0
- 20244.9
- 20255.0
- 20265.0
1★5★
- Braces42
- Invisalign / clear aligners11
- Early (phase 1) treatment5
- Retainers3
PraiseCriticism
- Friendly staff57 / 1
- The orthodontist48 / 1
- Treatment results49
- Great with kids39
- Scheduling & wait times23 / 2
- Clear explanations21 / 2
- Cost, insurance & financing20 / 2
- Office & technology20
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 57 | 1 |
| The orthodontist | 48 | 1 |
| Treatment results | 49 | 0 |
| Great with kids | 39 | 0 |
| Scheduling & wait times | 23 | 2 |
| Clear explanations | 21 | 2 |
| Cost, insurance & financing | 20 | 2 |
| Office & technology | 20 | 0 |
Recent reviews from Google
5.0
289 reviews
Tanya Adams
4 weeks ago
The staff and Dr Thornton always made me feel at ease with all my questions. Very great people!! So happy they were there to make my smile amazing.
Lizette Mouett
a month ago
The entire staff is amazing. The dentist is very clear when explaining, both for my child and me. The techs are friendly and efficient. Scheduling is easy and they are very helpful with financing.
Sara Brasel
a month ago
Highly recommend! The whole process was so easy, from start to finish! My son looks forward to his appointments. And he loves using the app to do trivia quizzes and earn points and prizes
Sara R
a month ago
Dr Thornton has taken great care of my two kids. They both have beautiful smiles! He takes time with patients to explain procedures, orthodontia care. We had a very positive experience.
Sammy Castonguay
a month ago
So nice and professional! The open atmosphere, beautiful photos and sleek building design all feel good. Fun music. 🤣 Doctor is really nice and respectful, and all the assistants are amazing nice folks; very good at their job.
Questions about this practice
What orthodontic treatments does Thornton Orthodontics offer?
Thornton Orthodontics offers: Early Treatment, Invisalign, Traditional Braces, Retainers, Clear Aligners, Clear Braces, Self-Ligating Braces.
Does Thornton Orthodontics accept dental insurance?
Thornton Orthodontics accepts Aetna, Delta Dental PPO, Delta Dental Premier.
Does Thornton Orthodontics offer free consultations?
Yes, Thornton Orthodontics offers a free initial orthodontic consultation. Call (541) 686-1732 or book online to schedule.
Is Thornton Orthodontics accepting new patients?
Thornton Orthodontics is currently welcoming new patients in Eugene, OR. Call (541) 686-1732 or book online to schedule.
Where is Thornton Orthodontics located?
Thornton Orthodontics is located at 2993 Hilyard St. Get directions: https://maps.google.com/?cid=13473801214864847581&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Thornton Orthodontics?
Thornton Orthodontics office hours: Mon 8:00 AM–5:00 PM, Tue 8:00 AM–5:00 PM, Wed 8:00 AM–5:00 PM, Thu 8:00 AM–5:00 PM, Fri Closed–Closed, Sat Closed–Closed, Sun Closed–Closed.
Does Thornton Orthodontics offer payment plans?
Yes, Thornton Orthodontics offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Thornton Orthodontics?
Thornton Orthodontics is staffed by Dr. Benjamin Thornton. The practice is a member of the American Association of Orthodontists (AAO) and board-certified.
What is the patient rating for Thornton Orthodontics?
Thornton Orthodontics has a 5-star rating based on 289 patient reviews on Google.
How long has Thornton Orthodontics been in practice?
Thornton Orthodontics has been providing orthodontic care since 2003, serving the Eugene, OR community for over 23 years.
Other Thornton Orthodontics locations
Research with AI
Accepting new patients
Est. 2003
Free Consultation
Payment Plans Available
In-House Financing
Online Booking Available
Emergency Hours Available
Programs & Discounts
Referral Program
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
Mon8:00 AM – 5:00 PM
Tue8:00 AM – 5:00 PM
Wed8:00 AM – 5:00 PM
Thu8:00 AM – 5:00 PM
FriClosed
SatClosed
SunClosed
- Google reviews synced
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