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Eugene Family Dental
Eugene Family Dental provides orthodontic treatment in Eugene, OR, with a 4.
717 Country Club Rd, Eugene, OR 97401
4.9(104 reviews)
About Eugene Family Dental
Dr. Thomas leads with a no-pressure approach, letting patients decide on treatment rather than pushing procedures they're not ready for.
Eugene Family Dental is a general dental practice that also offers Invisalign, traditional braces, and clear aligners for patients ready to pursue orthodontic treatment. Reviews often note that Dr. Thomas, who now leads the practice, explains options patiently and leaves final decisions to patients rather than pushing procedures. The office is also mentioned for its remodeled space with views of a back yard, and for handling anxious patients calmly, including one described as terrified of dentists who stayed calm throughout treatment.
Summary of 91 patient reviews, February 2019–September 2026, updated September 2026
Treatments offered
Who They Treat
Eugene Family Dental provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Adults
Ages 18+
What patients say
Latest review 7 weeks ago
What patients praise
- Dr. Thomas is described as leaving treatment decisions to patients and never pushing procedures they aren't ready for.
- Reviews mention a calm, gentle chairside manner that has helped anxious patients get through procedures, including a root canal described as easier than expected.
- The remodeled office with windows overlooking a back yard is noted as a pleasant setting for visits.
Who it suits
- Anxious or nervous patients
- Patients transferring mid-treatment
Doctors patients mention
- Dr. Thomas · 67 reviews
Orthodontic care in reviews
Few reviews discuss orthodontic treatment specifically; the feedback above reflects general dental visits.
- Last 90 days
- 34 reviews
- averaging 5.0★
- Last 12 months
- 34 reviews
- averaging 5.0★
- Owner replies
- 29% of reviews
- typically within 8 days
20
Oct 2023Sep 2026
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| Aug 2026 | 13 |
| Sep 2026 | 20 |
- 5★126
- 4★2
- 3★0
- 2★0
- 1★2
- 20195.0
- 20205.0
- 20213.7
- 20225.0
- 20245.0
- 20251.0
- 20265.0
1★5★
PraiseCriticism
- The dentist36
- Friendly staff13
- Gentle, comfortable care13
- Clear explanations8
- Office & technology7
- Treatment results5
- Scheduling & wait times4
- Sales pressure4
| Theme | Praise | Criticism |
|---|---|---|
| The dentist | 36 | 0 |
| Friendly staff | 13 | 0 |
| Gentle, comfortable care | 13 | 0 |
| Clear explanations | 8 | 0 |
| Office & technology | 7 | 0 |
| Treatment results | 5 | 0 |
| Scheduling & wait times | 4 | 0 |
| Sales pressure | 4 | 0 |
Recent reviews from Google
4.9
104 reviews
Sara Anderson
2 weeks ago
I had a new hygienist last visit and she was fantastic! Very gentle and thorough. They always do a great job - very tentative.
michele peniakoff
3 weeks ago
Always professional, kind, informative, caring and playful when the right moment presents itself ❤️
Janet robyns
3 weeks ago
Totally friendly and professional. Makes having dental work easier. Celestine very good and encouraging. Highly recommend Ben and staff.
Ethan Kegley
a year ago
I've been with Eugene family dental my whole life. In 45 years I've never had my teeth cleaned anywhere else. Today I found out I will have to change dental clinics because they do not contract with Oregon health plan. It's very unfortunate.
Sara Levine
2 years ago
Ben and the amazing team at Eugene Family Dental have been outstandingly compassionate , attentive and caring , and top notch in skills and client-centered care for me for 15 years! I came to them with post-dental trauma after experiencing an awful dentist years ago. I wouldn’t choose anyone else. Highest recommendations!
Questions about this practice
What orthodontic treatments does Eugene Family Dental offer?
Eugene Family Dental offers: Invisalign, Clear Aligners, Traditional Braces.
Does Eugene Family Dental offer free consultations?
Yes, Eugene Family Dental offers a free initial orthodontic consultation. Call (541) 484-1235 to schedule.
Is Eugene Family Dental accepting new patients?
Eugene Family Dental is currently welcoming new patients in Eugene, OR. Call (541) 484-1235 to schedule.
Where is Eugene Family Dental located?
Eugene Family Dental is located at 717 Country Club Rd. Get directions: https://maps.google.com/?cid=5398338355320285397&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Eugene Family Dental?
Eugene Family Dental office hours: Mon 8:00 AM–5:00 PM, Tue 8:00 AM–5:00 PM, Wed 8:00 AM–5:00 PM, Thu 8:00 AM–5:00 PM, Fri Closed–Closed, Sat Closed–Closed, Sun Closed–Closed.
Does Eugene Family Dental offer payment plans?
Yes, Eugene Family Dental offers flexible payment plans to make orthodontic treatment affordable.
What is the patient rating for Eugene Family Dental?
Eugene Family Dental has a 4.9-star rating based on 104 patient reviews on Google.
Research with AI
Accepting new patients
Free Consultation
Payment Plans Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
Mon8:00 AM – 5:00 PM
Tue8:00 AM – 5:00 PM
Wed8:00 AM – 5:00 PM
Thu8:00 AM – 5:00 PM
FriClosed
SatClosed
SunClosed
- Google reviews synced
- SOURCED
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