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Board CertifiedAAO MemberInvisalign ProviderAccepting new patients

Orthodontic Specialists

Orthodontic Specialists provides comprehensive orthodontic care for children, teens, and adults across Cincinnati and Northern Kentucky with nine office locations.

4617 Marburg Ave, Cincinnati, OH 45209
4.8(107 reviews)
Call Now(513) 772-6500WebsiteDirections
Orthodontic Specialists

About Orthodontic Specialists

Anxious and nervous patients are treated with notable calm here, and Dr. Allison Jacobs is repeatedly praised for walking through treatment step by step.

Orthodontic Specialists comes up often in reviews for how it handles nervous or first-time patients, with the care team credited for keeping people calm through braces, aligners, and retainer work, and Dr. Allison Jacobs specifically noted for explaining each step. Early phase-1 treatment for younger children is mentioned more here than typical, alongside detailed explanations of what to expect at each stage. Long-term results, including years-long braces cases, are often described positively, though a few reviews mention scheduling difficulties and billing confusion.

Summary of 75 patient reviews, March 2020–May 2026, updated September 2026

Orthodontic Specialists provides comprehensive orthodontic care for children, teens, and adults across Cincinnati and Northern Kentucky with nine office locations.

The practice offers Invisalign, traditional braces, and early interceptive treatment, utilizing advanced technology including iTero Element 3D scanning. They feature a team of award-winning orthodontists and emphasize flexible financing options with no down payment available.

Treatments offered

Early TreatmentEarly TreatmentInvisalignInvisalignClear AlignersClear AlignersTraditional BracesTraditional BracesClear BracesClear BracesRetainersRetainers
GuidesHow much does Invisalign cost? →Clear aligner costs explained →Adult braces cost guide →

Who They Treat

Orthodontic Specialists provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Technology & Equipment

Orthodontic Specialists uses modern orthodontic technology to deliver precise, comfortable treatment.

3D Digital Scanning
iTero/TRIOS

Orthodontists at this office

provider
headshot

Dr. Kevin Ison, DMD

NPI verified · no bio or photo on file

Lead OrthodontistNPI VERIFIEDAccepting New Patients
provider
headshot

Dr. Taylor Mason

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients
provider
headshot

Dr. Tera Poole, DDS, MS

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients
provider
headshot

Dr. Allison Jacobs, DMD

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients
provider
headshot

Dr. Daniel Noll, D.M.D., M.S.D.

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients
provider
headshot

Dr. Clara Wood, DMD, MSD

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients

Insurance accepted

36 plans listed
500 SeriesADI/DentaquestAetnaAfscmeAmeritasAnthemAon DentalBlue Cross Blue Shield
In-network with all major insurance providers. Insurance specialists handle verification, billing, and submission. Bookkeeping discount available with payment in full.

What patients say

Latest review 6 months ago

What patients praise

  • Anxious or nervous patients are repeatedly reassured and kept calm through procedures like Invisalign resets and braces removal.
  • Dr. Allison Jacobs is credited with explaining treatment options and answering questions in detail before starting care.
  • Early treatment for younger children comes up more often than usual, with parents noting gentle handling during phase-1 care.

Things to know

  • A few reviews describe scheduling difficulties, including trouble booking appointments weeks out and mismatched posted hours.
  • Some reviews mention billing issues, such as confusing charges or a refusal to honor a prior payment agreement.

Who it suits

  • Anxious or first-time patients
  • Young children needing early treatment

Doctors patients mention

  • Dr. Allison Jacobs · 35 reviews
Last 12 months
1 review
averaging 5.0★
Owner replies
79% of reviews
Reviews per month
1
Oct 2023Sep 2026
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Star ratings
  • 5★97
  • 4★4
  • 3★0
  • 2★2
  • 1★4
Average rating by year
  • 20204.9
  • 20215.0
  • 20224.3
  • 20235.0
  • 20243.3
  • 20252.0
  • 20265.0
1★5★
Treatments patients mention
  • Braces23
  • Invisalign / clear aligners7
  • Early (phase 1) treatment4
  • Retainers3
What patients talk about
PraiseCriticism
  • The orthodontist26 / 2
  • Friendly staff24 / 2
  • Clear explanations16
  • Treatment results13 / 2
  • Gentle, comfortable care9
  • Great with kids6 / 1
  • Scheduling & wait times3 / 3
  • Cost, insurance & financing3 / 3
What patients talk about
ThemePraiseCriticism
The orthodontist262
Friendly staff242
Clear explanations160
Treatment results132
Gentle, comfortable care90
Great with kids61
Scheduling & wait times33
Cost, insurance & financing33

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Recent reviews from Google

4.8
107 reviews
Jacqueline Higgins
Jacqueline Higgins
4 months ago
“

My younger brother just got his braces removed after two years here, and the final result looks fantastic. His teeth were badly crowded before treatment, so we knew it would take time. The orthodontist never rushed things and explained progress honestly at every stage. Some appointments took longer than expected during busy months, but the quality of care stayed consistent. Watching his confidence improve over time probably mattered more than the cosmetic results themselves.

Review from Google

Name Withheld
Name Withheld
a year ago
“

Our teen was treated here for almost 3 years. We found the results from the treatment plan produced lackluster results. We will probably follow up elsewhere to get the results we thought we would get. Its not a bad treatment, it just seems its not progressed enough from what we discussed in the beginning. More importantly very bit of communication is a struggle. Scheduling appts, especially more than a few weeks ahead of time, was such a hassle. We could not get accurate info about our billing. At one point the office was only open one day a week. We arranged pickup times for supplies and find the office had packed up and left early. We were often told to call back later when we asked questions after our appointment, and were very often given incorrect answers about our billing info. We just never felt like our business was valued at all.

Review from Google

Leah Fenick
Leah Fenick
2 years ago
“

Vanessa, Cheri, and Dr. Jacob’s were all amazing. I went in to get my 8 year old retainer patched up with some glue as one tiny spot broke loose. They did it at no charge and truly made my day, thank you

Review from Google

Takia Nolen
Takia Nolen
3 years ago
“

Love, Love Dr. Jacobs. Her assistant Courtney did such an excellent job removing my bands and wires, and she reapplied my bands and wires so perfect and swift. It was a very pleasant visit!

Review from Google

Erica ,Grier
Erica ,Grier
3 years ago
“

I had the best experience ever with Dr.Jacobs. She exceeded my expectations with the care of my braces. Cassie did an excellent job removing my braces. She has a wonderful personality. If you are thinking getting braces get them! Don’t walk run and change your smile.

Review from Google

Read all 107 reviews on Google →

Questions about this practice

What orthodontic treatments does Orthodontic Specialists offer?+
Orthodontic Specialists offers: Early Treatment, Invisalign, Clear Aligners, Traditional Braces, Clear Braces, Retainers.
Does Orthodontic Specialists accept dental insurance?+
Orthodontic Specialists accepts 500 Series, ADI/Dentaquest, Aetna, Afscme, Ameritas, and others.
Does Orthodontic Specialists offer free consultations?+
Yes, Orthodontic Specialists offers a free initial orthodontic consultation. Call (513) 772-6500 to schedule.
Is Orthodontic Specialists accepting new patients?+
Orthodontic Specialists is currently welcoming new patients in Cincinnati, OH. Call (513) 772-6500 to schedule.
Where is Orthodontic Specialists located?+
Orthodontic Specialists is located at 4617 Marburg Ave. Get directions: https://maps.google.com/?cid=3764215016121548642&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Orthodontic Specialists?+
Orthodontic Specialists office hours: Mon 8:00 AM–5:00 PM, Tue 8:00 AM–5:00 PM, Wed 8:00 AM–5:00 PM, Thu 8:00 AM–5:00 PM, Fri 8:00 AM–5:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Orthodontic Specialists offer payment plans?+
Yes, Orthodontic Specialists offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Orthodontic Specialists?+
Orthodontic Specialists is staffed by Dr. Kevin Ison, Dr. Taylor Mason, Dr. Tera Poole, Dr. Allison Jacobs, Dr. Daniel Noll, Dr. Clara Wood. The practice is a member of the American Association of Orthodontists (AAO) and board-certified.
What is the patient rating for Orthodontic Specialists?+
Orthodontic Specialists has a 4.8-star rating based on 107 patient reviews on Google.

Research with AI

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4617 Marburg Ave
Cincinnati, OH 45209
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(513) 772-6500
nodownpayment4braces.com/
info@orthodontic-specialists.com
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Accepting new patients
Free Consultation
Payment Plans Available
In-House Financing
Online Booking Available

Accessibility & Parking

Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
Mon8:00 AM – 5:00 PM
Tue8:00 AM – 5:00 PM
Wed8:00 AM – 5:00 PM
Thu8:00 AM – 5:00 PM
Fri8:00 AM – 5:00 PM
SatClosed
SunClosed

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