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Dietrich Family Orthodontics
Dietrich Family Orthodontics is a family-oriented practice serving Akron and surrounding communities since 1966, offering braces and Invisalign treatment for patients of all ages.
1690 W Exchange St, Akron, OH 44313
4.8(82 reviews)
About Dietrich Family Orthodontics
Dr. Todd Dietrich's practice draws adults returning for retainers and patients transferring mid-treatment from other orthodontists, alongside a steady stream of teens and multi-child families.
Dietrich Family Orthodontics sees a notable number of adults seeking retainers and patients who transfer in partway through treatment elsewhere, in addition to its base of teens and families with multiple children. Reviews mention Dr. Todd Dietrich taking personal steps like calling to check on a patient after braces placement and signing a birthday card for a young patient. Several reviews also note in-house financing and a modern, clean office, though a few describe billing disputes and less welcoming interactions with front-desk staff.
Summary of 61 patient reviews, June 2018–August 2026, updated September 2026
Dietrich Family Orthodontics is a family-oriented practice serving Akron and surrounding communities since 1966, offering braces and Invisalign treatment for patients of all ages.
Led by Dr. Todd Dietrich, the practice provides comprehensive orthodontic care including early treatment, surgical orthodontics, and TMJ/TMD management.
Treatments offered
InvisalignLingual BracesSelf-Ligating BracesEarly TreatmentSurgical OrthodonticsTMJ TreatmentClear AlignersTraditional BracesClear BracesRetainers
Who They Treat
Dietrich Family Orthodontics provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Technology & Equipment
Dietrich Family Orthodontics uses modern orthodontic technology to deliver precise, comfortable treatment.
3D Digital Scanning
Digital Records
iTero/TRIOS
Orthodontists at this office
provider
headshot
headshot
Dr. Todd Dietrich
NPI verified · no bio or photo on file
Lead OrthodontistAccepting New Patients
provider
headshot
headshot
Carl Dietrich
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients
Insurance accepted
1 plan listedDelta Dental Premier
The practice accepts insurance and discusses insurance options during initial consultation, but no specific carriers or plans are named on the website.
What patients say
Latest review 7 weeks ago
What patients praise
- Reviews describe Dr. Todd Dietrich following up personally with patients, including a call after braces placement and a signed birthday card for a child.
- Staff are noted for staying patient and professional even with moody teenagers, and the office is described as good with young kids.
- Several reviews mention treatment steps being explained clearly, including at a level a 12-year-old could follow.
Things to know
- A few reviews describe front-desk interactions that felt less welcoming, including a passive-aggressive response to a walk-in request.
- A couple of reviews mention billing or insurance issues, including one dispute that took several months to resolve.
Who it suits
- Adults seeking retainers or resuming orthodontic care
- Patients transferring treatment from another orthodontist
- Families with teens or several children in treatment
Doctors patients mention
- Dr. Todd Dietrich · 15 reviews
- Last 90 days
- 6 reviews
- averaging 5.0★
- Last 12 months
- 28 reviews
- averaging 5.0★
- Owner replies
- 3% of reviews
- Compared with Akron
- Higher rated than 50%
- of 9 practices we track
7
Oct 2023Sep 2026
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| Jun 2024 | 5 |
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| Jul 2025 | 7 |
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| Oct 2025 | 5 |
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| Jan 2026 | 0 |
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- 5★89
- 4★1
- 3★0
- 2★0
- 1★3
- 20185.0
- 20195.0
- 20204.0
- 20225.0
- 20235.0
- 20244.7
- 20255.0
- 20265.0
1★5★
- Braces17
- Retainers5
- Invisalign / clear aligners3
PraiseCriticism
- The orthodontist19 / 2
- Friendly staff15 / 2
- Great with kids15
- Treatment results8 / 1
- Clear explanations8
- Gentle, comfortable care7 / 1
- Cost, insurance & financing5 / 2
- Office & technology6
| Theme | Praise | Criticism |
|---|---|---|
| The orthodontist | 19 | 2 |
| Friendly staff | 15 | 2 |
| Great with kids | 15 | 0 |
| Treatment results | 8 | 1 |
| Clear explanations | 8 | 0 |
| Gentle, comfortable care | 7 | 1 |
| Cost, insurance & financing | 5 | 2 |
| Office & technology | 6 | 0 |
Recent reviews from Google
4.8
82 reviews
Julie Schafer
a month ago
Extraordinarily competent, professional, calm, thorough and timely! Great choice for our family!
Theresa Gorbach
Edited a month ago
Dr. Todd is absolutely fantastic and provides wonderful care to our kids. His expertise is second to none. Stephanie is the best, always kind, always professional and always accommodating! So grateful for Dietrich Family Orthodontics.
Jack Strunk
4 months ago
My teenage son has been getting braces treatment here for over a year, and I appreciate how respectful the staff stays even when he’s being moody after school. They somehow keep things professional while still making younger patients feel comfortable. One wire snapped while we were out of town, and they gave helpful temporary advice over the phone until we returned. That level of responsiveness honestly made a stressful situation much easier for us.
Deborah Farris
4 months ago
I am an adult patient of Dr Dietrich. Dr D and his entire staff have made having orthodontia later in life a fun experience!
Reese Roberts
5 months ago
Dr. Dietrich was my orthodontist as a little girl and due to not wearing my retainers I’ve returned for Invisalign as an adult. He’s excellent at what he does, kind and professional. I highly recommend him.
Questions about this practice
What orthodontic treatments does Dietrich Family Orthodontics offer?
Dietrich Family Orthodontics offers: Invisalign, Lingual Braces, Self-Ligating Braces, Early Treatment, Surgical Orthodontics, TMJ Treatment, Clear Aligners, Traditional Braces, Clear Braces, Retainers.
Does Dietrich Family Orthodontics accept dental insurance?
Dietrich Family Orthodontics accepts Delta Dental Premier.
Does Dietrich Family Orthodontics offer free consultations?
Yes, Dietrich Family Orthodontics offers a free initial orthodontic consultation. Call (330) 864-2101 to schedule.
Is Dietrich Family Orthodontics accepting new patients?
Dietrich Family Orthodontics is currently welcoming new patients in Akron, OH. Call (330) 864-2101 to schedule.
Where is Dietrich Family Orthodontics located?
Dietrich Family Orthodontics is located at 1690 W Exchange St. Get directions: https://maps.google.com/?cid=4381801310643953237&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Dietrich Family Orthodontics?
Dietrich Family Orthodontics office hours: Mon 7:30 AM–4:30 PM, Tue 7:30 AM–6:00 PM, Wed Closed–Closed, Thu 7:30 AM–4:30 PM, Fri 7:30 AM–1:30 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Dietrich Family Orthodontics offer payment plans?
Yes, Dietrich Family Orthodontics offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Dietrich Family Orthodontics?
Dietrich Family Orthodontics is staffed by Dr. Todd Dietrich, Carl Dietrich. The practice is a member of the American Association of Orthodontists (AAO).
What is the patient rating for Dietrich Family Orthodontics?
Dietrich Family Orthodontics has a 4.8-star rating based on 82 patient reviews on Google.
How long has Dietrich Family Orthodontics been in practice?
Dietrich Family Orthodontics has been providing orthodontic care since 1966, serving the Akron, OH community for over 60 years.
Research with AI
Accepting new patients
Est. 1966
Free Consultation
Payment Plans Available
Weekend Hours
Evening Hours
Emergency Hours Available(330) 334-1698
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon7:30 AM – 4:30 PM
Tue7:30 AM – 6:00 PM
WedClosed
Thu7:30 AM – 4:30 PM
Fri7:30 AM – 1:30 PM
SatClosed
SunClosed
- Google reviews synced
- SOURCED
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