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DentalWorks & Orthodontics South Plaza
DentalWorks South Plaza is a dental practice in Akron, Ohio offering comprehensive dental care including general dentistry, preventive care, emergency services, cosmetic dentistry, periodontics, restorative dentistry, and dentures.
378 E Waterloo Rd, Akron, OH 44319
4.5(365 reviews)
About DentalWorks & Orthodontics South Plaza
Dr. Ragunanthan is described as walking through every step of a procedure with calm, detailed explanations that ease long-held dental fears.
This is a general dental practice in Akron that also offers Invisalign alongside routine and restorative care. Many reviews focus on Dr. Ragunanthan's gentle manner and habit of explaining each step and cost before beginning treatment, which reviewers say helps calm anxious or first-time patients. A number of reviews also describe billing surprises, inflated estimates, and scheduling mix-ups that created frustration for some patients.
Summary of 201 patient reviews, December 2016–February 2026, updated September 2026
DentalWorks South Plaza is a dental practice in Akron, Ohio offering comprehensive dental care including general dentistry, preventive care, emergency services, cosmetic dentistry, periodontics, restorative dentistry, and dentures.
The practice provides multiple treatment rooms and private consultation areas in a patient-focused setting.
Treatments offered
Who They Treat
DentalWorks & Orthodontics South Plaza provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Insurance accepted
9 plans listedAetnaCareingtonCignaDentegraDenteMaxHumanaRenaissance DentalUnicare
DentalWorks & Orthodontics South Plaza accepts Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.
What patients say
Latest review 9 months ago
What patients praise
- Dr. Ragunanthan is repeatedly credited with explaining treatment plans and costs before starting work, which helps put nervous patients at ease.
- Reviews describe procedures like extractions and fillings as notably gentle, with several longtime dental-fearful patients saying they felt comfortable.
- A reviewer whose son is currently in braces treatment reports a positive experience, and the orthodontist is called energetic and good with young patients.
Things to know
- A number of reviews describe billing problems, including estimates that turned out much higher than quoted and surprise bills arriving well after treatment.
- Some reviews mention scheduling issues such as confirmed appointments not being found on arrival or long waits without an estimate.
Who it suits
- Anxious or nervous patients
Doctors patients mention
- Dr. Ragunanthan · 32 reviews
Orthodontic care in reviews
A few reviews touch on orthodontic care here, including a positive report of a son's ongoing braces treatment and praise for the orthodontist's work with younger patients, though one review notes a delay in retainer pickup due to unanswered calls.
- Last 12 months
- 24 reviews
- averaging 4.9★
- Owner replies
- 33% of reviews
16
Oct 2023Sep 2026
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| Mar 2025 | 10 |
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| May 2025 | 16 |
| Jun 2025 | 10 |
| Jul 2025 | 7 |
| Aug 2025 | 3 |
| Sep 2025 | 12 |
| Oct 2025 | 7 |
| Nov 2025 | 5 |
| Dec 2025 | 3 |
| Jan 2026 | 6 |
| Feb 2026 | 1 |
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- 5★297
- 4★25
- 3★6
- 2★2
- 1★33
- 20145.0
- 20164.9
- 20174.7
- 20184.4
- 20194.5
- 20204.0
- 20214.3
- 20222.1
- 20234.4
- 20243.0
- 20254.7
- 20265.0
1★5★
- Braces3
PraiseCriticism
- Friendly staff87 / 7
- The dentist65 / 6
- Gentle, comfortable care34 / 1
- Clear explanations21 / 3
- Scheduling & wait times14 / 10
- Cost, insurance & financing8 / 17
- Responsiveness10 / 9
- Treatment results6 / 3
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 87 | 7 |
| The dentist | 65 | 6 |
| Gentle, comfortable care | 34 | 1 |
| Clear explanations | 21 | 3 |
| Scheduling & wait times | 14 | 10 |
| Cost, insurance & financing | 8 | 17 |
| Responsiveness | 10 | 9 |
| Treatment results | 6 | 3 |
Recent reviews from Google
4.5
365 reviews
Roslyn Richardson
8 months ago
Dr. Ragunanthan is the ABSOLUTE BEST!!! He has been a dentist for over 30 years and it shows in his work!! The hygienist and the rest of the office staff is very friendly and always very nice and knowledgeable! I trust his work and no complaints from me!!
Sarah Ferri
10 months ago
Dr. Ragunanthan (Dr. Ragu) and Renee are lovely. They made my 4 year old daughter feel so comfortable at the dentist, which is truly every mother’s dream. One of the best cleanings that I, myself, have ever had. They are able to fit us in easily and without issue. Great reminders and friendly front desk.
Lou Mokodean
10 months ago
Everyone was very nice and explained every fully. The Dr. And his staff were very meticulous in their wanting to make sure it was done perfectly even though it took longer. I really appreciated that.
Lyndra Lynn
10 months ago
Dr Ragunanthan and Rue were very helpful and kind. He is probably the best dentist I’ve been to in years. You can tell the whole team cares about their patients.
Emma Hershey
11 months ago
I recently had to have several fillings done and I was very happy with the care I received at Dentalworks. Dr Ragunanthan and Rue where very kind and attentive and where able to due two of my fillings the day of my initial appointment. I came back to have the other fillings a few days later and they were rather busy, but still just as kind and attentive as the first visit. They had help for another hygienist named Renee on this visit and she was lovely. I think having a bit more permanent staff in the office would help then continue that standard of care they provided to me.
Questions about this practice
What orthodontic treatments does DentalWorks & Orthodontics South Plaza offer?
DentalWorks & Orthodontics South Plaza offers: Invisalign.
Does DentalWorks & Orthodontics South Plaza accept dental insurance?
DentalWorks & Orthodontics South Plaza accepts Aetna, Careington, Cigna, Dentegra, DenteMax, and others.
Does DentalWorks & Orthodontics South Plaza offer free consultations?
Yes, DentalWorks & Orthodontics South Plaza offers a free initial orthodontic consultation. Call (234) 260-8547 or book online to schedule.
Is DentalWorks & Orthodontics South Plaza accepting new patients?
DentalWorks & Orthodontics South Plaza is currently welcoming new patients in Akron, OH. Call (234) 260-8547 or book online to schedule.
Where is DentalWorks & Orthodontics South Plaza located?
DentalWorks & Orthodontics South Plaza is located at 378 E Waterloo Rd. Get directions: https://maps.google.com/?cid=11997000937311709958&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for DentalWorks & Orthodontics South Plaza?
DentalWorks & Orthodontics South Plaza office hours: Mon Closed–Closed, Tue 8:00 AM–5:00 PM, Wed 8:00 AM–5:00 PM, Thu 8:00 AM–5:00 PM, Fri 8:00 AM–5:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does DentalWorks & Orthodontics South Plaza offer payment plans?
Yes, DentalWorks & Orthodontics South Plaza offers flexible payment plans to make orthodontic treatment affordable.
What is the patient rating for DentalWorks & Orthodontics South Plaza?
DentalWorks & Orthodontics South Plaza has a 4.5-star rating based on 365 patient reviews on Google.
Research with AI
Accepting new patients
Free Consultation
Payment Plans Available
In-House Financing
Online Booking Available
Emergency Hours Available
Accessibility & Parking
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFCCareCredit
MonClosed
Tue8:00 AM – 5:00 PM
Wed8:00 AM – 5:00 PM
Thu8:00 AM – 5:00 PM
Fri8:00 AM – 5:00 PM
SatClosed
SunClosed
- Google reviews synced
- SOURCED
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